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Herson's Honda

Rockville, MD

4.7
1,897 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,897 Reviews of Herson's Honda

February 15, 2016

Best experience at a dealer thus far! As someone who has little knowledge on car maintenance specifics, I had the pleasure of working with Carlos Salazar when I took my car for service. Ca More

by Shirley Arteaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar, Carl Salazar
Feb 16, 2016 -

Herson's Honda responded

Thank you for the great review! We are pleased to have you as a customer and will strive to help keep your Honda running great for many years! Happy Driving!

February 14, 2016

Service department is efficient and on time My appointment was for brake fluid replacement and I waited. Rose Byrd and her staff go me checked in and had my car ready long before the time it was More

by TCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 15, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are here if there is anything you need! Happy Driving!

February 13, 2016

Excellent Service We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and C More

by richcathy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Menzies, Rose Byrd
Feb 15, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad to have you back and hope to keep you happy customers for a long!

February 10, 2016

2002 Honda Accord EX-V6 Service 01/16/2016 My vehicle was in for service. Justin Furstenberg, my service advisor, kept me updated constantly regarding my vehicle's status. His personal attentio More

by jeff2833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
Feb 10, 2016 -

Herson's Honda responded

Thank you for the great review! Justin is a great asset to our team! Happy Driving!

February 10, 2016

Service was excellent and timely. Vehicle service was completed quickly. Rose, our service advisor was knowledgeable and professional. Explained in detail what services were most need More

by White Ridgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 10, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to keep you and your Ridgeline happy customers for years to come! Happy Driving!

February 06, 2016

Honda Service deprtmen I'm doing my car maintenance for a long time at Herson's Honda. Always good and efficient. Today was specially excellent with Rose, who explained to More

by Miri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Feb 08, 2016 -

Herson's Honda responded

Thank you for the review! We appreciate your long time business and hope to keep you a happy customer for many years to come!

February 03, 2016

Honda Service Department Oil change was exactly as expected, Rose was helpful and very kind. The wait seemed long, but given the amount of customers in the waiting room it wa More

by TLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Feb 08, 2016 -

Herson's Honda responded

Thank you for the review!

February 01, 2016

Oil change and general maintenance Rose Byrd was her usual efficient and energetic self. I was in and out in about 2 hours. Charges were exactly as I expected. I will definitely be back More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 02, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We hope to keep you a happy customer for a long time to come!

January 27, 2016

Transparent and thorough dealer and sales staff Purchased a 2015 Honda Odyssey and had a great experience. Prices were fair, sales service was excellent, and financing staff was efficient. Would rec More

by Scott, Silver Spring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Feb 08, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We are pleased to hear that Aaron was a great help! We know you and your family will love your new Odyssey! Happy Driving!

January 18, 2016

Excellent Honda Service I've taken my Honda Pilot to Herson's Honda for service for many years. They've always provided exceptional service on my car. My service advisor Cesa More

by Eil0377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Feb 16, 2016 -

Herson's Honda responded

Thank you for the great review of your recent service experience. We value your business and hope to keep you a happy customer for many years to come! Happy Driving!

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