Herson's Honda

Amazing Service I had an amazing experience at Honda because of Aaron Phillips. He treated me like a friend, and made my experience beyond what I expected. I had an amazing experience at Honda because of Aaron Phillips. He treated me like a friend, and made my experience beyond what I expected. More

Thanks to Aaron Phillips Arron guided us thru a trying and difficult day. All of our questions were promptly answered and his experience and personality were invaluable. I wo Arron guided us thru a trying and difficult day. All of our questions were promptly answered and his experience and personality were invaluable. I would recomend him to anyone considering the purchase of a honda. More

Didn't Buy but still recommend My review is more for the sales person than for the dealership itself. I was debating between the 2015 Accord V6 Coupe and another car. One of the mai My review is more for the sales person than for the dealership itself. I was debating between the 2015 Accord V6 Coupe and another car. One of the main reasons the Honda stayed in contention is the service Aaron Phillips gave me at the dealership. He put me at ease, answered all of my questions and sent me on my test drive, all within 20 minutes. I gave the pricing only two stars because the manager started the numbers so much higher than what the market was dictating, I didn't want to start the negotiations at such a number. Others may have been fine with that but it was a turn off for me. If you are deciding to purchase a Honda, I would advise checking out Aaron at Herson's! More

A special thanks to Justine(manager),Joe (finance)&Aaron P. I went to Herson's Honda last year 2014 ,just checking only but last Friday 2014 I've decided that it's really time to get a new reliable car,it was r I went to Herson's Honda last year 2014 ,just checking only but last Friday 2014 I've decided that it's really time to get a new reliable car,it was really a dream of mine to buy my dream car and with the help from Herson's Honda I was able to get it!It was a new experience for me to buy my new car and I am very thankful that when I submitted my papers online they get in touch with me asap,and Set the time to meet up with the manager his name is Justine and he assigned Aaron Phillips one of the sales sonsultants who work on with my papers there at the dealer,Aaron was so nice and kind he always asked me If I needed something or if I need a drink or anything which is really nice of him,I am very thankful because of Aaron's help and assistance I was able to purchased my new car,he explains to me everything and he is very approachable,u can see his willingness to help and give options and choices that's why I was able to buy my new car without regrets,and I'm very satisfied specially the color of my new car,all in all I should say that I am satisfied with Aaron's help and now I'm super excited to drive my new car,and also I'd like to thank Joe Jones the finance manager and also Andrew Alvey also a sales consultant at Herson's Honda for his help and mostly to Aaron Philipps for his great helped and assistance,again thank u so much to all who have helped me @ Herson's Hond. More

The dealer does not honor its price-Waste of Time They got me in the shop to buy a CRV. Price was quoted in email and verbally, we were excited to pick up the car. When we landed there to pick up car They got me in the shop to buy a CRV. Price was quoted in email and verbally, we were excited to pick up the car. When we landed there to pick up car we were told there are extras that we need to pay. The car was showed to us fully loaded and the price was given with all accessories. This is just a way to get customers in the door the dealership does not care. The dealer needed to be reported to Honda so that their behavior be disciplined with customers. Save yourself agony of visiting them no matter. More

BEST first car buying experience! Words cannot describe how satisfied I am with my first brand new car. Aaron Phillips accommodated all my needs in a very friendly professional manner Words cannot describe how satisfied I am with my first brand new car. Aaron Phillips accommodated all my needs in a very friendly professional manner and made sure I left the dealership as happy as possible. His outfits were very sharp and he presented himself well. After the whole process was over, he checked up on me a couple days after to make sure I was enjoying my new car. I am so glad that I chose this dealership over the other two we were haggling with. Best place to get a new 2015 Honda Accord Sedan LX :) The whole staff in general are top notch and they will make your car buying experience as smooth as possible! Definitely recommend this dealership!!! More

Pat, Ahbah, and Manager Awesome When I walked into the door of Honda Herson I immediately felt relaxed. I have been looking for a car for over 12 years...just waiting for the right When I walked into the door of Honda Herson I immediately felt relaxed. I have been looking for a car for over 12 years...just waiting for the right financial time...which is never great for most (smile). So, I decided to take the leap of faith and look for an affordable, well designed and reputable car...of course Honda came to my mind. Herson's dealership is one of the most professional dealerships that I have encountered in a long time. You don't rushed. Pat Zavala helped me every step of the way. His calm and relaxed and friendly demeanor were all so awesome. The place feels right. You know when you walk in the door. I have gone to dealerships that I wanted to RUN away. HERSONS has incredible customer service relations. You can tell they are in the business of fine customer service. Herson's you ROCK! Pat you are the best! Your friendly and personal demeanor made me feel so comfortable and I knew you were a honest salesman. Carol P/ More

Great auto purchase experience My wife and I are repeat customers of this dealership. Had a wonderful experience with Aaron and Justin. They both made an often difficult process eas My wife and I are repeat customers of this dealership. Had a wonderful experience with Aaron and Justin. They both made an often difficult process easy and pleasant. Would definitely return for any future Honda purchases and would recommend they to any potential Honda buyers. More

Never buying at Herson's Would not recommend to anyone. Worst dealership ever visited. Test drove CRV 2015 AWD Touring. Noah was horrible and had anger issues when countered offered his price quote. When I Worst dealership ever visited. Test drove CRV 2015 AWD Touring. Noah was horrible and had anger issues when countered offered his price quote. When I showed him quote from another dealer he said I would sell the car to some one else and will make tons of money. I have had Honda for past 20 years no one ever presented interest rates before settling on the price and it was all done in sales desk. Noah was very un professional need to attend customer service seminar and of course some college education might help. Had a horrible experience. I will complaint to American Honda. More

Won't buy a car from here......! Well where do I start.... I arrived knowing the car I wanted to look at so as any dealership the salesman Henry took my ID to test drive. Before I e Well where do I start.... I arrived knowing the car I wanted to look at so as any dealership the salesman Henry took my ID to test drive. Before I even test drove he asked me to fill out a credit app... Which I didn't even know they price.. If I'd like the car or anything. So I refused to fill it out, he then explained that they needed it. Which they don't! .... Took a test drive I loved the car! but when I got back to the dealership to talk numbers to the manager, we agreed on having my car appraised. While waiting on that Henry comes back to his desk and starts entering info into his computer. Meanwhile I'm texting on my phone and when I look up he had my insurance card and registration putting my info in his computer. That's where things turned. He took it upon himself to go through my car to find my information without asking and entered it in his system. So I proceeded to take my papers out of his hands ask for my keys and left! No salesman is to ever go into a customers glovebox and search for that info! So needless to say they lost a sale. All because of a salesman that took it upon himself to snoop through my car. Sucks for them.. But for me... I purchased a brand new Honda in Frederick! More