Herson's Honda
Rockville, MD
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1,902 Reviews of Herson's Honda
THANK YOU ZACH M.!!! I wanted to test drive a new Fit, since I drove my old '01 Civic practically to the ground. Zach pleasantly greeted and showed me the Fit EX and we w I wanted to test drive a new Fit, since I drove my old '01 Civic practically to the ground. Zach pleasantly greeted and showed me the Fit EX and we went for a test drive. He told me that the Fit does come in yellow, though, they didn't have an LX or EX in stock at the time. I refused to get another color as I really wanted yellow. I went to a competitor's dealership in Bethesda on the ruse that they had a yellow Fit LX available. They kept pushing the EX and I felt pressured there to buy. Then, Zach called with great news that they had a yellow Fit LX and to come by! I couldn't be happier! He was never pushy to buy, nor was he making me anxious about purchasing or leasing. He was so easy-going, honest and amenable that I definitely wanted to give him my business over the other guys! WONDERFUL EXPERIENCE!! I'm so super happy with my purchase and with Zach, I can't sing his praises enough! THANK YOU! More
Herson's Honda This is my 4th Honda and I purchased all at Hersons. They have excellent customer service, knowledgeable sales staff and an easy purchase process. This is my 4th Honda and I purchased all at Hersons. They have excellent customer service, knowledgeable sales staff and an easy purchase process. Krystal was especially nice to work with. More
Best Honda Dealership! This was our 3rd car we purchased at the Herson's Honda dealership. We've always experienced excellent customer service, superb assistance, and a quic This was our 3rd car we purchased at the Herson's Honda dealership. We've always experienced excellent customer service, superb assistance, and a quick purchase. We would highly recommend working with Aaron Phillips in Sales, when you visit Hersons. He was very professional, direct and most importantly made us feel comfortable. When it comes to spending thousands of dollars on a car, you need to take your time and feel right about it. We didn't feel rushed or overwhelmed. Fantastic service! I'd recommend bringing your car in for speedy service as well. Kudos to Hersons for keeping such a friendly and Professional staff, where everyone values your time and appreciates your business. Thanks! More
Great Place To Buy A Car I have purchased one car here and helped two friends buy cars as well, and couldn't be happier. I bought my first ever new car from Matt at Hersons, I have purchased one car here and helped two friends buy cars as well, and couldn't be happier. I bought my first ever new car from Matt at Hersons, and was so pleased that I have brought two friends to buy from him as well. I was in there again recently starting the process with my girlfriend and Matt is as easy to work with as he was almost a year ago. I highly recommend them! More
Smoothing Car Buying Experience Ever This is by far the smoothest and best car buying experience I've ever had. I've helped numerous people buy cars, and every time there's always some st This is by far the smoothest and best car buying experience I've ever had. I've helped numerous people buy cars, and every time there's always some stereotypical sales game, and the usual haggling process that turns most car buying experiences into a nightmare. In fact, just a few days ago, I had a dealer promise me a car was on the lot, after I told him to be sure because I was driving an hour to go see it. And then of course, it was just "sold" when I got there. I wrote badly about them, but my experience at Herson's Honda was the complete opposite. I came interested in buying a new 2014 Honda Accord Coupe and was greeted by Elijah at the front door. I asked him if he was familiar with the Costco Auto Buying program and asked to see what kind of price they were offering through that program. I had also talked with an internet sales specialist from Herson's just an hour beforehand, so I had another price to cross reference with as well. Unfortunately, the Costco price was more than the internet sales price, but we gave them a hardline price and said we'd buy it today if they agreed. This whole process took maybe 15 minutes, and we were done with negotiations. Our offer was accepted, we went to check out the car and take it for a spin, and all that was left was to settle on the financing. We walked into the dealership around 3pm and drove out with a new car around 7:30pm. It was that smooth. No headaches, no fuss. On top of a great buying experience, Herson's even had the license hard plates and registration ready for us so we didn't have to make a trip to the MVA afterwards. They also include 2 years of free maintenance, and Elijah gave us some free Honda swag they had on hand. I've never had a smoother and more enjoyable car buying experience. I highly recommend Herson's Honda, and especially Elijah. More
Good experience Friendly staff willing to do anything to make a sale. Worked to find the car I wanted and brought it in from another dealership out of state. Friendly staff willing to do anything to make a sale. Worked to find the car I wanted and brought it in from another dealership out of state. More
GREAT CUSTOMER SERVICE I had a very pleasant experience buying my new Honda CR-V from Herson's Honda. Percy was my sales associate, and he is fabulous! So friendly and easy- I had a very pleasant experience buying my new Honda CR-V from Herson's Honda. Percy was my sales associate, and he is fabulous! So friendly and easy-going, I never felt pressured to buy. He really went the extra mile to make sure that I got all the information I needed to make my final decision on which car was right for me. When it came time to purchase my car, he and George spent a great deal of time getting me the best possible price and I drove off the lot a very happy customer. Thanks for everything! More
Great experience buying a CR-V and an Odyssey I worked with Aaron - great guy, very knowledgeable, greatly helped me through the process. Even though they did not have exactly the car I wanted in I worked with Aaron - great guy, very knowledgeable, greatly helped me through the process. Even though they did not have exactly the car I wanted in the beginning, they exchanged it with another dealership. No problems with the car or the process. More
Awesome Experience, As Always I have been buying my cars from Hersons Honda for 30 years now and have always had positive experiences. Percy is an awesome sales associate and he l I have been buying my cars from Hersons Honda for 30 years now and have always had positive experiences. Percy is an awesome sales associate and he listens and helps you all the way through the process. The financial staff are great as well. I also loved the faster service for the paperwork. Keep up the goo work More
Excellent Customer Service w/Excellent Prices Matt greeted me initially as I browsed the lot. After explaining what I was interested in, Matt gladly grabbed a set of keys and handed them to me. Te Matt greeted me initially as I browsed the lot. After explaining what I was interested in, Matt gladly grabbed a set of keys and handed them to me. Test drive was great as we went through some city driving, around some back roads, and back along the highway. Most dealers want to take you for a 30 second spin around the block. Matt was able to work with George to offer me an excellent price on the car I was interested in. Overall, great experience with Herson's Honda. I look forward to doing future business with them. More




