Herson's Honda
Rockville, MD
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1,924 Reviews of Herson's Honda
Excellent Robbie Jacinto, our sales rep, was very professional and nice. He made our car buying experience very pleasant and enjoyable. The sales manager, Ju Robbie Jacinto, our sales rep, was very professional and nice. He made our car buying experience very pleasant and enjoyable. The sales manager, Justin Menzies, was great too! He was very hands on during the process and gave us a great deal on our vehicle. This is the second car that I've had purchased from Herson's and I will come back again for my next. =) More
Friendly and accommodating I had a great experience purchasing a vehicle from this dealership. I've dealt with pushy and/or dishonest salespersons in the past. David was none I had a great experience purchasing a vehicle from this dealership. I've dealt with pushy and/or dishonest salespersons in the past. David was none of these things. There were no sales tactics involved. Just friendly, honest service. Everybody was willing to go out of their way to make the process easier for us, which is what you expect when you're making such a large purchase. More
The whole process was fast, friendly and painless. I really liked the internet pricing option. And, the fact that when I go to the dealership there was no attempt to push me to buy a higher end model o I really liked the internet pricing option. And, the fact that when I go to the dealership there was no attempt to push me to buy a higher end model or to try and increase the price. All my questions were answered clearly and concisely. I love the car and really appreciated the time Aaron took to show me how to work the lights, radio, AWD system and helped me pair my phone with the cars Bluetooth. More
Great and friendly service I had a great experience buying my first new car at Herson's Honda thanks to their dedicated and courteous employees. Percy was a great salesperson an I had a great experience buying my first new car at Herson's Honda thanks to their dedicated and courteous employees. Percy was a great salesperson and the whole experience greatly enjoyable. More
electrical repairs Service department was busy and lot was full on Friday morning, however, service department was able to accept my minivan for repair over a busy weeke Service department was busy and lot was full on Friday morning, however, service department was able to accept my minivan for repair over a busy weekend where I was not able to return until Tuesday. Service department investigated problem first thing next day and provided an overall assessment of vehicle and other repairs and made the repairs quickly. More
Best dealership Best experience from buying a car....Surin is very helpul and easy to talk to .help us to choose the car that we wanted and best for us Best experience from buying a car....Surin is very helpul and easy to talk to .help us to choose the car that we wanted and best for us More
Excellent service I was helped by Omar. Very extremely helpful and professional man. Easy and smooth process, got the car I’ve been wanting for a long time thanks a lot I was helped by Omar. Very extremely helpful and professional man. Easy and smooth process, got the car I’ve been wanting for a long time thanks a lot. More
Great Customer Service We were in the market for a new Honday Odyssey and had already known the exterior color we wanted. Omar was helpful in showing us the different inter We were in the market for a new Honday Odyssey and had already known the exterior color we wanted. Omar was helpful in showing us the different interior options they had available. He also arranged for a test drive and was great at showing us all the new features in the Odyssey compared to our 2011 model. He assisted us with the back and forth with his sales manager to negotiated for the trade in price and new vehicle price. Omar also provided us with a loaner vehicle to leave the dealership and get dinner while they prepared our new car! All in all a great experience. More
Easy and Helpful The salesman was very patient with me since I didn't know which car I truly wanted. So we test drive three of the cars I desired before accepting the The salesman was very patient with me since I didn't know which car I truly wanted. So we test drive three of the cars I desired before accepting the new 2018 Honda Accord. The salesman was knowledgeable and very helpful and provided some nice tips on window tinting since I am interested in getting it done with my car. More
Easy and straightforward process Bought a new CR-V on 12/30. Arturo Campos was very helpful and knowledgeable. The whole process was smooth and straightforward, even the financial iss Bought a new CR-V on 12/30. Arturo Campos was very helpful and knowledgeable. The whole process was smooth and straightforward, even the financial issues were resolved quickly and effectively. More




