
Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,881 Reviews of Herson's Honda
Buying experience at Herson's Honda I am a first time buyer at Herson's Honda, though I owned a number of Honda cars over the years. Purchasing at Herson's was very pleasant and sale's p I am a first time buyer at Herson's Honda, though I owned a number of Honda cars over the years. Purchasing at Herson's was very pleasant and sale's person, Michael Mulcahy, was very helpful in explaining what was involved in the process and going over the car's functions and features in detail (in cold weather). As I said, it was a pleasant surprise. More
Very happy with my choice of dealership After long shopping around, we stopped at Herson's Rockville because a friend of ours recommended it. Our sales person, Rick Deramo was great, fun and After long shopping around, we stopped at Herson's Rockville because a friend of ours recommended it. Our sales person, Rick Deramo was great, fun and easy going, never pushy, very comfortable to work with. He gave us time and space to make decisions, and customized the offer to fit our budget. CJ was also very nice and friendly; he made us feel like appreciated customer. Alex Garcia explained all financial aspects, broke down the charges and presented everything in the most transparent way. He even managed to transfer my vanity plates from a sedan to SUV. Overall, we are very pleased with our choice and experience. More
Just Purchased Honda CRV I wanted a 2017 Honda CRV. I chose this dealer because of Rose Byrne in the service department who has been kind, efficient, and exceptional in gett I wanted a 2017 Honda CRV. I chose this dealer because of Rose Byrne in the service department who has been kind, efficient, and exceptional in getting service for my 2012 Honda. My salesman was also terrific -- he helped get a great price for my trade-in and even cleaned my old license plates. More
Herson's is the best! We couldn't have had a better experience or been more pleased with how everything worked out! Drew, our salesman, was easy going and we didn't feel pr We couldn't have had a better experience or been more pleased with how everything worked out! Drew, our salesman, was easy going and we didn't feel pressured by anyone. This was a car for our son and everyone was accommodating and bent over backwards every step of the way to make the sale work out for us. I was happy we landed with Alex in finance, as he was super patient and helped us figure out our best options. More
Five Star to Michael Mulcahy - Best Sales Representative! We just recently purchased our new Honda Pilot from Herson's Honda, and Michael Mulcahy was our sales representative who really helped a lot. The main We just recently purchased our new Honda Pilot from Herson's Honda, and Michael Mulcahy was our sales representative who really helped a lot. The main reason we decide to make the purchase from Herson's is because of Michael's excellent service, and we truly appreciate his work during the entire time. Michael is a very knowledgeable, patient, and detailed person who truly cares about his customer. Without just pushing to sale, he was very patient to explain all the functions of the car and answer our questions carefully before and after the purchase. We believe that Michael is the person we can continue to trust in the future post-sale services. Five Start to Michael Mulcahy! The best sales representative! Highly recommend to all the other car shoppers! More
Efficient, convenient and comfortable Purchased vehicle at Herson's Honda in Rockville and have experienced 3+ services there. All were timely and efficient and the waiting room very comf Purchased vehicle at Herson's Honda in Rockville and have experienced 3+ services there. All were timely and efficient and the waiting room very comfortable. More
Efficient, fast, courteous and considerate. I went in trying to assess the price but with the amazing assistance of Ofosuhene Richardson, I made one of the best decision of 2017 and I am now the I went in trying to assess the price but with the amazing assistance of Ofosuhene Richardson, I made one of the best decision of 2017 and I am now the proud Papa of a Honda Civic :) More
An exceptional experience My husband and I came into the dealership to service our existing Honda! As we were waiting for the cars to be serviced, we looked into the showroom My husband and I came into the dealership to service our existing Honda! As we were waiting for the cars to be serviced, we looked into the showroom and met Rick Deramo! His kind mannerism and knowledge got us to be interested in a new 2018 Honda. As a result, both my husband and I each traded our 3 years old Honda that day! Rick is an asset to yourborganization! More
recent Honda Pilot purchase We just purchase Honda Pilot recently and Aaron Phillips was our representative. Aaron is very helpful, knowledgeable. His customer service is excell We just purchase Honda Pilot recently and Aaron Phillips was our representative. Aaron is very helpful, knowledgeable. His customer service is excellent!!! Highly recommend. He is very polite, professional. We will go to him for our next car in the future. More
Very nice people. Lappe, Ethel, Alpha all very nice to deal with. Thanks everyone. Keep up the excellent work. Happy holidays to you all and your families. Cheers! Lappe, Ethel, Alpha all very nice to deal with. Thanks everyone. Keep up the excellent work. Happy holidays to you all and your families. Cheers! More