
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Pleasantly Not What You Expect Very apprehensive describes how I felt before setting down with Omar Guerva. Being exposed to his kind, energetic personality and learning from a prof Very apprehensive describes how I felt before setting down with Omar Guerva. Being exposed to his kind, energetic personality and learning from a professional who communicates very clearly proved I had the wrong mindset before I walked in the door. He taught me about an HR-V and is more than what you expect because as he shared his knowledge, I couldn't help but be drawn in; proving he is clearly dedicated to listening and matching your desires with their inventory. Ultimately chose a different, smaller make/model only because I couldn't clearly see out of the rear view window comfortably, but this young man is the clear choice if you're looking to not waste time nor money. Honest about pricing as well as his Finance Mgr CJ who went above what I expected to aid in letting me know they wanted my business. If you're an honest up front person, you'll appreciate Omar! More
Great experience on second buy at Herson's Honda Jack Schap, Kevin, CJ and Alex provided excellent customer service and satisfaction when we bought our 2nd vehicle from Herson's. Great info and deal Jack Schap, Kevin, CJ and Alex provided excellent customer service and satisfaction when we bought our 2nd vehicle from Herson's. Great info and deal. Not high pressured at all, but very detailed in my needs. Would definitely recommend. More
Great experience I do appreciate the service that I was given at Herson Honda. The sales guy Lappe was very friendly and nice and provide the whole information to us I do appreciate the service that I was given at Herson Honda. The sales guy Lappe was very friendly and nice and provide the whole information to us More
Expericing Honda with Lappe This is our second time getting a Honda car at Hersdson’s. Lappe helped us reach our goals, both in terms of the price and car we wanted, 100% recomme This is our second time getting a Honda car at Hersdson’s. Lappe helped us reach our goals, both in terms of the price and car we wanted, 100% recommend dealership and Lappe! More
Excellent service Ofosuhene Richardson knows Honda cars: he was able to answer all of our questions on the spot (not all sales people I met at other dealerships were as Ofosuhene Richardson knows Honda cars: he was able to answer all of our questions on the spot (not all sales people I met at other dealerships were as knowledgeable about the cars they were selling). He was flexible with our schedule. In addition, he and his manager were quick to meet the price offer we received from another Honda dealership. More
Best car buying experience I with both my sales agent, Omar Guevara, and the sales manager, CJ. Omar laid the groundwork with a detailed and informed overview of the CR-V, with I with both my sales agent, Omar Guevara, and the sales manager, CJ. Omar laid the groundwork with a detailed and informed overview of the CR-V, with a clear explanation of the differences between the trim packages and options. He helped where I needed information, answered all my questions, and didn't show any favoritism or push his own preferences on me. He gave me the specifics I needed to make my own best decision about the car I eventually ended up with. CJ came in for the close and continued the easy sell. I especially liked that he completely supported Omar's approach to the sale. Both of them came across as personable and even fun to deal with. I came away feeling comfortable about their working relationship and confident about the strength of Herson's training program for its sales staff. They invest in personnel development and it shows. I'm also grateful that they cut me a break on the trade-in value for my car. Price wasn't a huge consideration, but I appreciated that they matched a trade-in quote from another dealer. Altogether my best car buying experience. More
amazing experience the most amazing buying experience from a car dealership ever. A very big thanks to both CJ the manager and Giovanni De joya for assisting in the purc the most amazing buying experience from a car dealership ever. A very big thanks to both CJ the manager and Giovanni De joya for assisting in the purchase of our vehicle. More
Proffesional, flexible, family friendly and enjoyable experi Aaron was fantastic and very knowledgeable about the Honda pilot and features. We enjoyed making this purchase while our kids played on the play and w Aaron was fantastic and very knowledgeable about the Honda pilot and features. We enjoyed making this purchase while our kids played on the play and waiting room. The sales manager and finance person Kurtis were also easy to work with. Thanks Aaron and Herson's for working with us to get our dream car. More
Great Dealer and Sales Team I had a great experience with Ofosuhene Richardson (Rich) buying my new 2017 Honda Pilot. Unlike other dealers, Rich came with me on the test drive an I had a great experience with Ofosuhene Richardson (Rich) buying my new 2017 Honda Pilot. Unlike other dealers, Rich came with me on the test drive and explained all of the features of the car. He was energetic and was a pleasure to work with. The dealer was also great as I was able to complete the deal through emails with no hassle or passive aggressive sales tactics. Walked in, signed the papers, and walked out with a new car. I would definitely recommend Herson's Honda to anyone wanting to buy a Honda. More
Service Visit Excellent customer service. Work finished well before it was promised. Rose kept me fully informed throughout the process. The email with the full Excellent customer service. Work finished well before it was promised. Rose kept me fully informed throughout the process. The email with the full vehicle checklist was a nice feature. More