Herson's Honda
Rockville, MD
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1,886 Reviews of Herson's Honda
"Wonderful car buying experience!" - Jon Setiawan Robbie Jacinto is a friendly, professional & wonderful sales representative, he is knowledgeable about the car he is selling. We just planned to test Robbie Jacinto is a friendly, professional & wonderful sales representative, he is knowledgeable about the car he is selling. We just planned to test drive a HR-V on that day, but ended up buying one from Robbie at Herson's Honda. Robbie is the best! More
Amazing car buying experience with Aaron!!! I started my car shopping process in May of 2017. I walked into Herson's and was paired up with Aaron. From the start, Aaron was extremely friendly an I started my car shopping process in May of 2017. I walked into Herson's and was paired up with Aaron. From the start, Aaron was extremely friendly and relaxed. I had come from another dealership (Mazda) before going to Herson's and found the other salesman too desperate. Aaron showed me the 2017 Honda CR-V I inquired about, went on a test drive with me, and sat down to discuss pricing. I was open and upfront with Aaron about wanting to save some more money for a down payment and told him I would most certainly be back. He didn't make me feel bad or try to run after me when I left. I've heard horror stories of salesman doing that! Aaron and I stayed in touch in the months after and when it was time to make my purchase in November I knew he would make it an easy process. And he did not disappoint. The sales manager, Justin, was also amazing to work with. He came over and introduced himself and told me if I needed anything to let him know. I could tell that he had a great working relationship with Aaron and that he knew we were in good hands. The paperwork was quick and painless from start to finish. Ted in Finance made everything easy to understand and was patient when I had a tough time making decisions. I ended up purchasing a beautiful 2018 Honda CR-V and I am so happy with my decision. I will be recommending Aaron, Justin and Herson's to all of my friends and family. More
Jonathan was very helpful Purchased a 2017 CRV, and Jonathan was very helpful with explaining the features of the car, and made the negotiating smooth. Love the CRV, and recomm Purchased a 2017 CRV, and Jonathan was very helpful with explaining the features of the car, and made the negotiating smooth. Love the CRV, and recommend it to anyone. More
Good Experience I had a good experience purchasing my vehicle. I did a bit of back and forth and was met with friendliness and patience each time i showed up. I had a good experience purchasing my vehicle. I did a bit of back and forth and was met with friendliness and patience each time i showed up. More
Personalized, Quality and Genuine Service From the start, Rich was extremely friendly and understood my constraints both with specs and price. He made me feel welcome, answered all my question From the start, Rich was extremely friendly and understood my constraints both with specs and price. He made me feel welcome, answered all my questions, and provided a superior level of service across the board. He took the initiative to reach out to me multiple times to see how he could help make the experience even better. Not often do you find that level of quality and genuine attention in the service industry today. I would highly recommend him and Herson's for anyone looking to buy a Honda. More
Pleasant experience Giovanni, the sales person, is very professional, knowledgeable and pleasant to deal with. I admired his patience. He always smiled and stayed calm. Giovanni, the sales person, is very professional, knowledgeable and pleasant to deal with. I admired his patience. He always smiled and stayed calm. He answered all my questions and got me the best deal I could ever get. i would recommend my family, friends and co-workers to certainly visit Herson's Honda dealership and work with Giovanni. More
Pleasure experience We had pleasure experience of working with Aaron Phillips for getting a new CRV-R EX. Aaron was friendly, with patience and dedication. He stayed late We had pleasure experience of working with Aaron Phillips for getting a new CRV-R EX. Aaron was friendly, with patience and dedication. He stayed late very late for us at the Halloween night. Many Thanks! More
Professional, knowledgable, honest and friendly. Lappe was very professional, knowledgable, honest and friendly. Truly enjoyed working with him and referred my sister to him who also bought a car fr Lappe was very professional, knowledgable, honest and friendly. Truly enjoyed working with him and referred my sister to him who also bought a car from him. Everyone in the dealerships was very helpful. If have bought a car from Herson's in the past and will not hesitate to do so again! More
Grate experience He is very accommodating and helpful. When we first walked in he was ready for us because we had an appointment. He gave us all the information we nee He is very accommodating and helpful. When we first walked in he was ready for us because we had an appointment. He gave us all the information we need and gave us his card so we can contact his if we need him. I would recommend him for other customers. More
Customer Service Robbie was an outstanding sales representative, he was very easy to speak with and very knowledable regarding the dealership and the product. It was m Robbie was an outstanding sales representative, he was very easy to speak with and very knowledable regarding the dealership and the product. It was my first time purchasing a car and He made it very easy for me. After speaking with Robbie, their finance representative has also been helpful, Ethel was very straight forward and provided the right coverages for my new vehicle. More




