Herson's Honda
Rockville, MD
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1,886 Reviews of Herson's Honda
Awesome Wonderful atmosphere, everyone was kind and friendly. A lot of laughter, smiles, and jokes ! Works with you until you are satisfied with your purchase Wonderful atmosphere, everyone was kind and friendly. A lot of laughter, smiles, and jokes ! Works with you until you are satisfied with your purchase to the best of their ability. More
Smooth buying experience I bought a 2017 Pilot. My salesperson was Jonathan and he was very personable and assured me he had my best interests at heart. I appreciated him le I bought a 2017 Pilot. My salesperson was Jonathan and he was very personable and assured me he had my best interests at heart. I appreciated him letting me get the ok from my family by driving it home for them to check out. More
A very pleasant car buying experience We had an appointment with Alpha but Eric took care of us when we arrived at Hersons. Eric made us feel at ease, allowing us to inquire without hesit We had an appointment with Alpha but Eric took care of us when we arrived at Hersons. Eric made us feel at ease, allowing us to inquire without hesitations. He was knowledgeable and gladly replied to all of them, comparing the 3 cars we test drove.. He gave us ample time to discuss our options. We briefly worked with Alpha. Kurtis was also knowledgeable and thorough but after the purchase, I could not get a hold of him to ask about a payment inquiry but I managed to figure out what to do. Just the same big thank you all of you. I am very pleased with my CRV-AWD EX-L. My family is a Honda Loyalists and I have personally owned Honda cars since 1980. Our overall selection and buying process experience with Eric, Alpha and Kurtis was pleasant, without any pressure buying and the best so far. More
Great experience with David and Herson's David was very helpful with going over the Costco pricing and showing us all the features of the CR-V after a good test drive. He was not pushy and t David was very helpful with going over the Costco pricing and showing us all the features of the CR-V after a good test drive. He was not pushy and took all the time we needed to make sure this car was the right fit for us. More
Great experience Giovanni was a pleasure to work with. he was very knowledgeable and patient throughout the process. I highly recommend him and will let family and fri Giovanni was a pleasure to work with. he was very knowledgeable and patient throughout the process. I highly recommend him and will let family and friends know when they are looking to purchase a car to ask for Giovanni! More
Great experience We leased a Honda Civic recently. The car is great, and my family loves it. The experience at Herson's Honda was also very pleasant. The entire proces We leased a Honda Civic recently. The car is great, and my family loves it. The experience at Herson's Honda was also very pleasant. The entire process was quick and painless. We were helped and guided well by Jonathan and the rest of the staff. More
Great experience at Herson’s Honda This is my first vehicle purchase at Herson’s Honda. I bought 2018 odyssey. The car was a perfect and the sales person,Aaron Phillips, worked great. This is my first vehicle purchase at Herson’s Honda. I bought 2018 odyssey. The car was a perfect and the sales person,Aaron Phillips, worked great. More
Very Pleasant Auto-Buying Experience Recently, my wife and I purchased a new vehicle at Herson's Honda. Firstly, our auto-buying experience was very pleasant. Secondly the sales consult Recently, my wife and I purchased a new vehicle at Herson's Honda. Firstly, our auto-buying experience was very pleasant. Secondly the sales consultant, Rahiem Dorsey, as well as other staff who assisted us were undoubtedly professional and knowledgeable. Thirdly, our use of Honda incentives and other discounts allowed us to get a good price for our new automobile; especially, before we added some accessories and optional items. Finally, we recommend Herson's Honda as a good dealership to purchase a motor vehicle. More
Great buying experience I was able to get a new Honda Accord. Tony was really knowledgeable and helpful, but it took a while before we finished the whole transaction because I was able to get a new Honda Accord. Tony was really knowledgeable and helpful, but it took a while before we finished the whole transaction because there were lots of people finance had to attend to being a sunday. Overall, I got what I wanted but wished it was cheaper. On the other hand, Tony has been really helpful, answering all my after purchase questions and Checking on me to see that everything is working fine with the car. Thank you Tony, thank you herson’s Honda. More
Terrible Finance Department The actual car sales team and management was friendly, knowledgeable and easy to work. The Finance team is terrible. They were all rude, unhelpful, an The actual car sales team and management was friendly, knowledgeable and easy to work. The Finance team is terrible. They were all rude, unhelpful, and condescending. After purchasing my car and having some finance questions and concerns, it was impossible to get anyone on the phone- called 10 times was give four different voicemails and it took 2.5 weeks for one of the four voicemails I left to be returned. In the meantime I had gone in person to the dealershiper to get my questions answered. Terrible customer service from the finance department. Thank goodness I was able to refinance my car with a better bank and no longer have to deal with this Honda Dealership Finance team. More




