Herson's Honda

Easy, smooth and fun!!!! This was my second vehicle I get on Lease and Arturo was great in explaining and helping me to decide what will work better for me. He answered all m This was my second vehicle I get on Lease and Arturo was great in explaining and helping me to decide what will work better for me. He answered all my questions and in my own language!!. He eased all my fears since the first purchase. Most of all is very friendly and not "pushy". I already referred a friend to Arturo and she and her husband were very pleased with his help and attention and purchased their first CR-V right there! Keep up the great work!!! More

Very impressed with Herson's Honda Just purchased a 2017 Honda CRV at Herson's and found it to be a very efficient/personable process. I dealt with one salesman on several visits who f Just purchased a 2017 Honda CRV at Herson's and found it to be a very efficient/personable process. I dealt with one salesman on several visits who fully/patiently provided the information that I needed to bridge the technology of the new vehicles (e.g. I am 69 and purchased my last new car 15 yrs ago) and listened to my financial/personal/etc needs--incorporating them into an agreement that met both our needs. The financial officer had state of the art technology and a gentle professional approach that made the process clear/quick/straightforward. Meanwhile, the technicians readied my new vehicle to include my chosen options as we completed the paper work. Good teamwork! More

Nice experience at Herson's I had a great experience at Herson's Honda. For me, negotiating and buying a new car is always a hassle, but in this case my wife and I were fortunate I had a great experience at Herson's Honda. For me, negotiating and buying a new car is always a hassle, but in this case my wife and I were fortunate in being able to be taken care of by an excellent salesperson - Rahiem Dorsey. Mr. Dorsey is very professional, knowledgeable, and never pushy and has a nice temperment and sense of humor. He made the process very pleasurable for us - so thank you for that Rahiem. All in all, dealing with Herson's was a surprisingly nice experience and I am happy with the vehicle I purchased. I also shoujld say a word about the finance manager I worked with - Alex Garcia. Another competent and friendly professional. I never take the dealer addons and Mr Garcia quickly recognized this and did not push it at all which I appreciate very much. More

Great Salesman Jack Schap sold us a 2017 Accord in 180 minutes or less. He was cordial, friendly, knowledgeable and knew we simply wanted to purchase an Accord, with Jack Schap sold us a 2017 Accord in 180 minutes or less. He was cordial, friendly, knowledgeable and knew we simply wanted to purchase an Accord, without any extras. It was our second Honda purchase at Herson's. If you want a good sales experience, ask for Jack. More

Wow, purchasing a car was actually pleasant! When I have to buy a car, I go to a dealership prepared for a long and tiresome experience. I was shocked when I walked out of Herson's in just few ho When I have to buy a car, I go to a dealership prepared for a long and tiresome experience. I was shocked when I walked out of Herson's in just few hours -- and without battle scars from fighting off sales pitches for bells & whistles I don't need. My sales representative, Stephan Gast, perfectly assessed my needs and matched me with the right car from the beginning. He was very thorough in helping me through the the car's technical specs, and even setting them up for me! I didn't have to get into hand-to-hand combat when the time came to do all the paperwork. That's the part I hate, when dealerships try to sell plans you don't need and won't use. Not at Herson's! He explained the plans but accepted my "no," and didn't try to stress me out. If I ever have to buy another car (and from what I've heard, my new FIT may last forever), I'm using this dealership. More

Finally found good dealer and Stephen Gast was nice, patient and fantastic person and was able to help me get the best deal. He is very friendly & knowledgeable which was greatly a Stephen Gast was nice, patient and fantastic person and was able to help me get the best deal. He is very friendly & knowledgeable which was greatly appreciated. I totally recommend this dealer and Stephen gast. More

Car buying made EASY!! I honestly went into Herson's Honda just to look at a 2017 Honda up close. Had every intention just to get a feel for what I wanted, see the numbers, I honestly went into Herson's Honda just to look at a 2017 Honda up close. Had every intention just to get a feel for what I wanted, see the numbers, put some thought into it, then make a decision. However, the people that worked there were SO friendly and BEYOND accommodating I wasn't walking out of there without a car if I tried! When I was explaining the color and trim of Honda Civic I wanted, Jack told me they didn't have it in stock but could arrange getting one for me. While I waited for Jack to bring the car around I was shocked when he pulled up with the EXACT car I wanted! I've heard that buying a car is a headache, painful experience because the salesman are ALWAYS trying to get over on you, however, mine was the BEST EXPERIENCE I could've asked for!!! I couldn't be happier with those who helped me, and more so MY BRAND NEW CAR!!! I'd DEFINITELY buy another car from Herson's Honda im Rockville! More

I wish I went to car max. I was not dealt with honestly from the beginning. I have learned a very expensive lesson. Have your attorney view all contracts before you sign. I was not dealt with honestly from the beginning. I have learned a very expensive lesson. Have your attorney view all contracts before you sign. There is no 3 day Grace period at Honda. Car Max has one. They don't care if the deal ends up being bad for you after further consideration. They don't care about you at all. More

Very Positive Experience Phenomenal customer service from both Robbie and Ethel. Both were knowledgeable, patient, and professional throughout the process. Thank you for a ver Phenomenal customer service from both Robbie and Ethel. Both were knowledgeable, patient, and professional throughout the process. Thank you for a very positive experience! I love my new car! More