Herson's Honda
Rockville, MD
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1,878 Reviews of Herson's Honda
Safety Recall Called the dealership and spoke to Cesar Lemus about my safety recall, he gave a time when to come and was quick and easy. Called me when it was ready Called the dealership and spoke to Cesar Lemus about my safety recall, he gave a time when to come and was quick and easy. Called me when it was ready couple of hours later was letting me updates on my vehicle. Very knowledgeable and very professional. More
Maintenance Check in was fast and easy. Excellent work, customer service, professionalism, and knowledge of services provided. Vehicle was ready before promise ti Check in was fast and easy. Excellent work, customer service, professionalism, and knowledge of services provided. Vehicle was ready before promise time. I am very satisfied with my service experience. More
Completely satisfied since 2002 Rose is the best, remembers us from time to time, and has our best interests in mind. Herson is a trusted dealer - bought and serviced three Odesseys Rose is the best, remembers us from time to time, and has our best interests in mind. Herson is a trusted dealer - bought and serviced three Odesseys with them since 2002. Was not happy that their on-line scheduling tool was not working this time and their help-line did not help. Didn't grade them down this time, but hope it is working next time. More
Very professional and positive attidude environment Mr. CesarLemus was very courtesey and has a great positive and cooperative attiude. It was a pleasure to deal with him and received his recommendation Mr. CesarLemus was very courtesey and has a great positive and cooperative attiude. It was a pleasure to deal with him and received his recommendations for future services. More
I had a delightful and informative experience at Herson's. David Mulcahy was the sales professional who helped my son and I go through the process of choosing the Honda Ridgeline for my new vehicle. Although i David Mulcahy was the sales professional who helped my son and I go through the process of choosing the Honda Ridgeline for my new vehicle. Although it was a rainy day, David was unaffected by the weather and pointed out all the interesting and notable features on the trucks exterior. Once inside we had a delightful test drive where I learned the important safety features that the Ridgeline has available. All the other fabulous details were discussed and David did not mind me having a thousand questions about each feature. In summary, I would recommend David to any friends or family. He is a good guy with a thorough knowledge base of all the Honda's. I'm so excited to be a first time Honda owner and first time truck owner. Thank you so much David! More
Consistently good service to our cars Great problem solving, customer service and vehicle service. Wait times are always as predicted, service is explained fully as well as additional prob Great problem solving, customer service and vehicle service. Wait times are always as predicted, service is explained fully as well as additional problems discovered, along with their recommendation. More
Service Came in for a B 1 Maintenance Service. It was quick and easy. Was able to get some reading done in the lounge area while I waited, which was very conv Came in for a B 1 Maintenance Service. It was quick and easy. Was able to get some reading done in the lounge area while I waited, which was very convenient. More
Rich is great I just bought my third car from Rich yesterday. As always, Rich was great. He helped make it a quick and painless process all while entertaining my ki I just bought my third car from Rich yesterday. As always, Rich was great. He helped make it a quick and painless process all while entertaining my kids. Thanks, Rich! More
2018 Odyssey Purchase! Had a nice experience in dealing with Arturo and Justin. Arturo made sure i got the color and trim i was looking for and promptly reached out when dea Had a nice experience in dealing with Arturo and Justin. Arturo made sure i got the color and trim i was looking for and promptly reached out when dealership had the car. Reached a deal on the price without much fuss. More
Great Experience Aaron Phillips made the whole process of buying a new car easy. He was professional, friendly and honest throughout the process. He is also knowledgea Aaron Phillips made the whole process of buying a new car easy. He was professional, friendly and honest throughout the process. He is also knowledgeable and took the time to explain everything. Overall, a great experience! More