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Herson's Honda

Rockville, MD

4.7
1,878 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,878 Reviews of Herson's Honda

August 09, 2017

Safety Recall Called the dealership and spoke to Cesar Lemus about my safety recall, he gave a time when to come and was quick and easy. Called me when it was ready More

by Mg21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Aug 11, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to seeing you again when you are due for service. Happy Driving!

August 09, 2017

Maintenance Check in was fast and easy. Excellent work, customer service, professionalism, and knowledge of services provided. Vehicle was ready before promise ti More

by Ljflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Aug 11, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business. Happy Driving!

August 08, 2017

Completely satisfied since 2002 Rose is the best, remembers us from time to time, and has our best interests in mind. Herson is a trusted dealer - bought and serviced three Odesseys More

by DontEmailMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Aug 11, 2017 -

Herson's Honda responded

Thank you for the review and your dedicated patronage! The online scheduler is in the process of being updated but it is still available on the website (depending on what browser you are using, you will need to "Allow" the content to load.) Any of the service representatives are aware of this issue and will be able to assist. Thank you!

August 07, 2017

Very professional and positive attidude environment Mr. CesarLemus was very courtesey and has a great positive and cooperative attiude. It was a pleasure to deal with him and received his recommendation More

by Asem Elgawhary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Aug 07, 2017 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda in great shape and we look forward to working with you again. Happy Driving!

August 07, 2017

I had a delightful and informative experience at Herson's. David Mulcahy was the sales professional who helped my son and I go through the process of choosing the Honda Ridgeline for my new vehicle. Although i More

by Ridgelover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mulcahy
Aug 07, 2017 -

Herson's Honda responded

Thank you for the fantastic review and congrats on your first Honda & truck purchase! We welcome you to the Herson's Honda family and we are here 7 days a week if there is anything you need. Happy Driving!

August 07, 2017

Consistently good service to our cars Great problem solving, customer service and vehicle service. Wait times are always as predicted, service is explained fully as well as additional prob More

by Honda Driver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Aug 08, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to working with you when you are due for service again. Happy Driving!

August 06, 2017

Service Came in for a B 1 Maintenance Service. It was quick and easy. Was able to get some reading done in the lounge area while I waited, which was very conv More

by User
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Aug 07, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to see you again when you are due for service. Happy Driving!

August 06, 2017

Rich is great I just bought my third car from Rich yesterday. As always, Rich was great. He helped make it a quick and painless process all while entertaining my ki More

by mjs249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, CJ Tashman, Alex Garcia
Aug 07, 2017 -

Herson's Honda responded

Thank you for the great review and your continued patronage!

August 06, 2017

2018 Odyssey Purchase! Had a nice experience in dealing with Arturo and Justin. Arturo made sure i got the color and trim i was looking for and promptly reached out when dea More

by AmBaha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Menzies, Arturo Campos
Aug 07, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We know you will love the new Odyssey and we are here to answer any questions. Happy Driving!

August 06, 2017

Great Experience Aaron Phillips made the whole process of buying a new car easy. He was professional, friendly and honest throughout the process. He is also knowledgea More

by anu1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Aug 07, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We appreciate your business and are here to help if there is anything you need. Happy Driving!

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