Herson's Honda

Service department is first rate I've been taking my Honda for service at Herson's of Rockville for over 20 years. I always ask for Rose because she is not only professional by keepi I've been taking my Honda for service at Herson's of Rockville for over 20 years. I always ask for Rose because she is not only professional by keeping you update on the repair work but is also so friendly that it is always a pleasure to work with her. More

Jonathan Camarena Is very knowledgeable and made my car buying experience smooth. The dealership did not play the usual financing games and did not try to force me int Is very knowledgeable and made my car buying experience smooth. The dealership did not play the usual financing games and did not try to force me into purchasing extras. More

Regular Maintenance Omar Guevara was fantastic. He was quick and efficient. Very easy to deal with and polite and was willing to go above and beyond to take care of his c Omar Guevara was fantastic. He was quick and efficient. Very easy to deal with and polite and was willing to go above and beyond to take care of his customers. More

Great, simple, fast experience I originally came in to look for a used car because I didn't have the money to be able to afford something brand new but Lappe convinced me to buy a b I originally came in to look for a used car because I didn't have the money to be able to afford something brand new but Lappe convinced me to buy a brand new car. I wasn't to sure it'd be a great idea but I'm glad I made the decision to do so and I'm glad Lappe was able to get me in an amazing car the following day. Omar assisted with translation for my parents to fully understand and everything went great and we left very satisfied. Great first car experience. More

Welcoming, Knowledgeable, Efficacious Aaron Phillips greeted us very welcoming, His professionalism was Top Shelf. Got a good deal with Alex Garcia, brought a brand new 2017 CRV EX . Aaron Phillips greeted us very welcoming, His professionalism was Top Shelf. Got a good deal with Alex Garcia, brought a brand new 2017 CRV EX . More

Thanks from N. Bethesda My journey to purchase a 2017 Honda Civic Si started well over a year ago. Aaron Phillips worked with me over that period of time, keeping me informe My journey to purchase a 2017 Honda Civic Si started well over a year ago. Aaron Phillips worked with me over that period of time, keeping me informed, as best he could, of the projected arrival of the illusive 2017 Civic Si. He was patient and maintained his sense of humor during numerous interactions. He and Chris Glakas, General Sales Manager, worked with me to give me the best possible trade in value for my S2000, which I loved, making it all that much harder for them. Ethel Powell, who handled the extended warranty and other paperwork, gave me a deal I couldn't refuse, all the while making the process fun (something I never thought I would say). The result is a very satisfied owner of a new Civic Si. Aaron and Ethel are a delight to work with - very professional, knowledgeable, and sensitive to customers needs. Chris is a terrific manager as evidenced by his many repeat customers. I am happy to count myself as one of them. More

Highly recommend Drew It was a very positive experience to work with Drew as my sales consultant in the purchase of my new vehicle. He was accommodating, patient, thorough It was a very positive experience to work with Drew as my sales consultant in the purchase of my new vehicle. He was accommodating, patient, thorough and easy to communicate with. He did his best to make sure all of my needs were met in my purchase and did not pressure me at all during the sale, which I greatly appreciated, He took the time to explain things well and made sure I felt comfortable with the purchase decisions I was making. More

Satisfied I purchased new Honda CRV EX-L w/ Navi. My first car. David was very professional and friendly. Highly appreciate him for waking me through the who I purchased new Honda CRV EX-L w/ Navi. My first car. David was very professional and friendly. Highly appreciate him for waking me through the whole process. More

Great service If you are thinking buy a new Honda, please go to herson's Honda located in Rockville Pike and please ask for sales associate Chuck. Chuck is the bes If you are thinking buy a new Honda, please go to herson's Honda located in Rockville Pike and please ask for sales associate Chuck. Chuck is the best sales associates. More

Friendly, informative and efficient We wanted to purchase on the same day a new 2017 Honda CRV EX L through the Internet sales process. Within about two hours we had purchased the car a We wanted to purchase on the same day a new 2017 Honda CRV EX L through the Internet sales process. Within about two hours we had purchased the car at the price we wanted, processed the paperwork, had new metal tags placed on the vehicle and drove off the lot in our new Honda. Very efficient. Our Internet sales rep Tony Nunez worked us through the process without a hitch. He was friendly and informative, answering all our questions. He gave us a thorough briefing in the vehicle of all its impressive features, including many safety features (A key reason I bought the Honda CRV EX L.). Very helpful as the new safety features require a bit of learning. I would recommend Herson's. I hope that Herson's work to keep the Internet sales process hassle-free without pressure to purchase add-ons. For many buyers like myself this is the preferred process for buying a new car, and one of the reasons I went to Herson's first among all the Honda dealers in the Washington area. . More