
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Pleasure to buy a car The seller was very attentive and took the time to find what we were really looking for. Thanks to Rick we found the Honda CR-V that we needed becaus The seller was very attentive and took the time to find what we were really looking for. Thanks to Rick we found the Honda CR-V that we needed because our family is growing. More
Tire changes The service adviser Mike Parker was excellent. He accessed the situation and gave me an analysis and how long it would take. He was in constant contac The service adviser Mike Parker was excellent. He accessed the situation and gave me an analysis and how long it would take. He was in constant contact. He also was able to determine that my tires were still under warranty, which provided a big discount and top service. Overal, my customer service experience was outstanding. I also saved over 300 dollars due to my continued relationship with Herson's. thanks again Mike. More
First Time Car Buyer I am a first-time buyer and didn't know what to expect. We were greeted by Arturo almost immediately upon arrival which made a great impression. He ex I am a first-time buyer and didn't know what to expect. We were greeted by Arturo almost immediately upon arrival which made a great impression. He explained all the features of the car we were looking at and quickly retrieved the key so that we could look at the interior and under the hood. He was very willing to work with our budget and was very patient with us. Will absolutely be recommending this dealer to friends looking to buy a new car. More
First experience The service was quicker than expected and everyone is extremely friendly, especially Rose! I appreciate getting me in so quick and early enough that I The service was quicker than expected and everyone is extremely friendly, especially Rose! I appreciate getting me in so quick and early enough that I did not have to take time off work. Thank you for a great first experience I will be coming back. More
quick and professional service - oil change Excellent process of engagement and execution. All work explained well. Friendly staff. Car taken to service immediately. Work completed before time. Excellent process of engagement and execution. All work explained well. Friendly staff. Car taken to service immediately. Work completed before time. Service manager Omar Guevara was excellent. More
Excellent Customer Service I have been coming to Herson's for many, many years. I always receive excellent, friendly service from Rose Byrd. Everyone is friendly and I trust th I have been coming to Herson's for many, many years. I always receive excellent, friendly service from Rose Byrd. Everyone is friendly and I trust the service. More
Rose Byrd Rose provides excellent customer service. She is interested in her customers and puts in extra effort to be sure needs are met. Thank you, Rose! Rose provides excellent customer service. She is interested in her customers and puts in extra effort to be sure needs are met. Thank you, Rose! More
Smooth Purchase It was a pleasant visit and a pleasant buy. I bought a New Honda Pilot 2017 EX-L with sensing. Rick was particular is showing me the different color o It was a pleasant visit and a pleasant buy. I bought a New Honda Pilot 2017 EX-L with sensing. Rick was particular is showing me the different color options available and explaining everything in detail. More
Well run dealership and service center I bought a car from this dealer in 2016, and then tried them or service since I wasn't happy with the shop I was going to. Both have been good choice I bought a car from this dealer in 2016, and then tried them or service since I wasn't happy with the shop I was going to. Both have been good choices, and I would recommend Herson's. More
Helpful Dealership We arrived in the evening and everyone was willing to take their time with us. Jack Schap was very helpful and knowledgeable about the Honda Pilot. We arrived in the evening and everyone was willing to take their time with us. Jack Schap was very helpful and knowledgeable about the Honda Pilot. I would recommend him and this dealership to others. More