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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

April 13, 2017

Pleasure to buy a car The seller was very attentive and took the time to find what we were really looking for. Thanks to Rick we found the Honda CR-V that we needed becaus More

by Rosa1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Deramo
Apr 14, 2017 -

Herson's Honda responded

Thank you for the great review! Congrats on your new CR-V and your growing family! We are here if there is anything you need. Happy Driving!

April 12, 2017

Tire changes The service adviser Mike Parker was excellent. He accessed the situation and gave me an analysis and how long it would take. He was in constant contac More

by Cdddddddd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Apr 12, 2017 -

Herson's Honda responded

Thank you for the wonderful review! It is our pleasure to work with you and we look forward to seeing you again when you are due for service. Happy Driving!

April 12, 2017

First Time Car Buyer I am a first-time buyer and didn't know what to expect. We were greeted by Arturo almost immediately upon arrival which made a great impression. He ex More

by fcf2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Campos, Alex Garcia
Apr 13, 2017 -

Herson's Honda responded

Thank you for the great review and welcome to the Herson's Honda family! We know you will love your new Honda and we are here 7 days a week if there is anything you need. Happy Driving!

April 12, 2017

First experience The service was quicker than expected and everyone is extremely friendly, especially Rose! I appreciate getting me in so quick and early enough that I More

by Kechenoweth2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate you coming to Herson's for service and hope to see you again!

April 12, 2017

quick and professional service - oil change Excellent process of engagement and execution. All work explained well. Friendly staff. Car taken to service immediately. Work completed before time. More

by Partha Chakravartti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Apr 12, 2017 -

Herson's Honda responded

Thank you for the review! We appreciate your business!

April 11, 2017

Excellent Customer Service I have been coming to Herson's for many, many years. I always receive excellent, friendly service from Rose Byrd. Everyone is friendly and I trust th More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated patronage!

April 11, 2017

Rose Byrd Rose provides excellent customer service. She is interested in her customers and puts in extra effort to be sure needs are met. Thank you, Rose! More

by SusieQ
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2017 -

Herson's Honda responded

Thank you for the great review!

April 11, 2017

Smooth Purchase It was a pleasant visit and a pleasant buy. I bought a New Honda Pilot 2017 EX-L with sensing. Rick was particular is showing me the different color o More

by Prakash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Deramo
Apr 12, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Pilot! We know you will love your new Honda and we are here if there is anything you need. Happy Driving!

April 11, 2017

Well run dealership and service center I bought a car from this dealer in 2016, and then tried them or service since I wasn't happy with the shop I was going to. Both have been good choice More

by verificationispointless
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 12, 2017 -

Herson's Honda responded

Thank you for the review! We are glad you gave us a shot and we promise to keep you a happy customer!

April 11, 2017

Helpful Dealership We arrived in the evening and everyone was willing to take their time with us. Jack Schap was very helpful and knowledgeable about the Honda Pilot. More

by PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Schap
Apr 12, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Pilot! We are here 7 days a week if there is anything you need. Happy Driving!

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