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Hertrich Ford of Elkton
Elkton, MD
33 Reviews
We are thrilled to welcome you to the all-new Hertrich Ford of Elkton. As part of the Hertrich Family, we take pride in offering a full range of automotive services, including Sales, Service, Parts, Accessories, and Body Work across the Delmarva Region.
From the very beginning, the Hertrich Family recognized the value of customer loyalty. Sixty years later, our family has grown, but our dedication to customer satisfaction remains unwavering. This commitment has earned us recognition as one of the "Top 100 Dealer Groups in the United States" (Ward's Automotive).
Despite our success, our core principle has never changed: customer satisfaction comes first. Every Hertrich employee understands that our continued success and growth depend on upholding this long-standing tradition of excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 33 reviews
August 28, 2017
Mark, Joe, and the entire team are amazing! Mark, Joe, and the entire team at Elkton Ford made the buying experience Fabulous! The team is professional and friendly. The entire team is amazing! Mark, Joe, and the entire team at Elkton Ford made the buying experience Fabulous! The team is professional and friendly. The entire team is amazing! More
by Shannon Harper
Employees Worked With
Mark, Joe
May 26, 2017
Best Customer Service Out There I usually trade my car in every 3 years and this was by far the best experience I have ever had! Joe Lloyd was the salesman and he knew exactly what I I usually trade my car in every 3 years and this was by far the best experience I have ever had! Joe Lloyd was the salesman and he knew exactly what I wanted and was able to get it for me. Every employee I came across greeted me with a smile on their face! Everyone was very professional and kind. I will never buy a car from anyone else! More
by akardos
Employees Worked With
Joe Lloyd
February 19, 2017
No pressure & patient! They listen! We only came to look. First stop and our only stop. Best experience. Matched us to a Ford Escape! The lenders response time had us waiting a little We only came to look. First stop and our only stop. Best experience. Matched us to a Ford Escape! The lenders response time had us waiting a little longer then we wanted but Joe explained the situation. What really pleased me was the lack of pressure! They knew I was the decision maker, not my husband and they were kind, patient and professional. Made me feel important! Allowing me to take whatever time I needed, Was ready to leave and visit other dealerships once I had my offer. Joe stepped away to get me copies of the offer when I changed my mind! Ford has always been reliable and I wanted a hometown dealership to be with me the life of my vehicle! A dealership that leads their core values with integrity! Welcome to my family Elkton Ford, we will keep coming back! You Rock! More
by Melindajr
Employees Worked With
Joe Lloyd
