Hertrich Ford of Elkton

Tara Keys is a pleasure to work with. She consistently goes above and beyond to ensure her customers' needs are met, demonstrating a genuine commitment to service. I appreciate that she r She consistently goes above and beyond to ensure her customers' needs are met, demonstrating a genuine commitment to service. I appreciate that she remembers who I am and accurately identifies exactly what my vehicle requires each time I visit the dealership. This personalized attention makes my experience efficient, seamless, and satisfying. More

Tara was excellent! I’m always happy with the service done at the dealership and that’s why I continue bringing my vehicles here. I’m always happy with the service done at the dealership and that’s why I continue bringing my vehicles here. More

The service team is very friendly and knowledgeable. Tara and Destiny work well together great communicators. It’s the only place I go to get my Ford Explorer worked on. I love it there. Tara and Destiny work well together great communicators. It’s the only place I go to get my Ford Explorer worked on. I love it there. More

I love destiny she is always so caring and kind. She is a total rockstar! She is a total rockstar! More

As always, Tara was the absolute best… she always delivers top-notch customer service… her professionalism and expertise is what keeps me coming back!!! delivers top-notch customer service… her professionalism and expertise is what keeps me coming back!!! More

I always take my vehicle to Hetrich ford & Tara Keys. Never have a problem with them! Never have a problem with them! More

We’ve been going back and forth with Hertrich ford Elkton for 4 months trying to resolve a transmission issue on our 2020 F-150 (10 speed transmission). They say it’s fixed, then the problems continue. They for 4 months trying to resolve a transmission issue on our 2020 F-150 (10 speed transmission). They say it’s fixed, then the problems continue. They even left clamps in place disabling the heater and tried to pass it off as an unrelated issue to charge us a diagnostic fee to discover their mistake. The issue has yet to be resolved and in spite of the continued inconvenience of having our truck in their repair facility, they limit the ability of their shuttle driver to help me get back home. I can forgive mistakes if there is an apology and willingness to own the error and learn but their stubborn refusal to accept responsibility and continue to make excuses is astounding. More

Amazing Dealership HIGHLY HIGHLY HIGHLY RECOMMEND.. They worked with me and did everything I asked for. This is how I wish every dealership operated. I will be a ret HIGHLY HIGHLY HIGHLY RECOMMEND.. They worked with me and did everything I asked for. This is how I wish every dealership operated. I will be a return customer!! More

Best experience ever with a car dealer. Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. The process of looking at inventory, test driving, and working through the deal was handled very friendly, professionally, and without pressure. Elkton Ford has my trust and will get my business in the future as well. More

Mark, Joe, and the entire team are amazing! Mark, Joe, and the entire team at Elkton Ford made the buying experience Fabulous! The team is professional and friendly. The entire team is amazing! Mark, Joe, and the entire team at Elkton Ford made the buying experience Fabulous! The team is professional and friendly. The entire team is amazing! More