Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hertrich Nissan of Dover
Dover, DE
300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
300 Reviews of Hertrich Nissan of Dover
December 04, 2020
I will NEVER use them again. They told me my check engine light came on because my break fluid was low which was wrong. Took it back to them and they told me I needed an air fuel sensor which total would cos light came on because my break fluid was low which was wrong. Took it back to them and they told me I needed an air fuel sensor which total would cost $508 then when I take it to them to fix they then told me I needed an ECM update and the total would be $1111. Rip offs! Unprofessional. They truly don't care about the Nissan consumers. More
by tamhayd
Employees Worked With
Amber
Helpful July 22, 2020
I had a phenomenal experience with sales person Freddy. We talked boxing and my wife and I brought a Lincoln mkx . Thank you. Wonderful experience We talked boxing and my wife and I brought a Lincoln mkx . Thank you. Wonderful experience More
by gward2307575
Employees Worked With
Freddy
July 06, 2020
Superior service Marcus is the specialist that took care of my purchase of a new car. He is an extremely knowledgeable individual that knows what he is talking about. Marcus is the specialist that took care of my purchase of a new car. He is an extremely knowledgeable individual that knows what he is talking about. More
by ferrland
Employees Worked With
Marcus
July 01, 2020
Had an excellent experience. My Service Tech was personable and efficient. Skip, from Parts, found and ordered an accessory that I wanted for my auto. I plan on being a repeat customer. personable and efficient. Skip, from Parts, found and ordered an accessory that I wanted for my auto. I plan on being a repeat customer. More
by dabuches
Employees Worked With
Skip, female Service Tech (I'm sorry I can't remember her name)
June 30, 2020
Great service and great employees friendly everyone was very helpful. Didn’t have to wait to long for my car to be done they explained thing well. service and great employees friendly everyone was very helpful. Didn’t have to wait to long for my car to be done they explained thing well. More
by Syd
Employees Worked With
Becky
June 21, 2020
From check in you were welcome by a young lady and next a gentleman to go over way you were there. I had a few question's about things for controls etc. He went over them right away. Then I went inside to wa gentleman to go over way you were there. I had a few question's about things for controls etc. He went over them right away. Then I went inside to wait and looked around the show room and talked to a salesman I had met before. My experience is so good at your place that I drive 54 miles each way when I could go 2 miles away and have my car serviced. Thank you for my car wash and thank's for your service. What great employees you have. More
by sjhrsh
Employees Worked With
Greeter, service man
June 19, 2020
Greeted by Isaiah who is pleasant and professional. Service was completed in a timely manner and with no issues. Always a wonderful experience! Thanks Isaiah! Service was completed in a timely manner and with no issues. Always a wonderful experience! Thanks Isaiah! More
by Leafrn@hotmail.com
Employees Worked With
Isaiah
June 08, 2020
Service Amber was excellent checking me in and keeping me informed of the status of my service. Good job Hertrich keep up the good work. I will back again man Amber was excellent checking me in and keeping me informed of the status of my service. Good job Hertrich keep up the good work. I will back again many thanks. More
by 123Rdo
Employees Worked With
Amber
June 06, 2020
Great and personable staff always pleasant. Service personnel are always available to answer any question. Never a problem. No complaints an always a great experience. personnel are always available to answer any question. Never a problem. No complaints an always a great experience. More
by fasteddie1952
Employees Worked With
Can’t remember sorry
