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Hertrich Nissan of Dover
Dover, DE
305 Reviews
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305 Reviews of Hertrich Nissan of Dover
November 30, 2022
Long story short. Talked to a lady about an o2 sensor that was replaced less than a year ago. She talked to a service tech and a lady named amber. Called me back to sc Talked to a lady about an o2 sensor that was replaced less than a year ago. She talked to a service tech and a lady named amber. Called me back to schedule since it was less than a yr and I showed up and the didn’t honor the warranty More
by Zeakchc
Employees Worked With
Amber
September 02, 2022
Nilesh is dishonest and adds unnecessary costs while calling 10-15 times within a 2 hour time period. There is no understanding of actual working hours!! calling 10-15 times within a 2 hour time period. There is no understanding of actual working hours!! More
by hebalkema
Employees Worked With
Nilesh
September 15, 2021
The Gm is trash. Doesn’t care bout his customers only cares bout his well being. Real shame that he’s even still employeed. Such is Hertrich though. Want a Nissan, stay way away from Hertrich in Dover. y cares bout his well being. Real shame that he’s even still employeed. Such is Hertrich though. Want a Nissan, stay way away from Hertrich in Dover. you will do urself a big service. Mike lundin is self centered piece of s**t. More
by Reddawn2
Employees Worked With
N/a
July 06, 2021
I leased my 2018 Rogue in Pa and moved to Delaware. My lease had a purchase option which stated I could buy it for $14,491 and a $300 disposition fee. I decided to buy it and Hertrich Nissan was the only lease had a purchase option which stated I could buy it for $14,491 and a $300 disposition fee. I decided to buy it and Hertrich Nissan was the only dealership in Delaware, so I went there to purchase the car and the Sales Manager gave the salesman a price of around $17,500 to buy.They charged me $16,000 for the car plus $499 fee and transfer tax which I already paid when I moved to Delaware which they deducted. My final price was $16,491. The sale manager is horrible, needless to say I will never buy another vehicle from any Hertrich dealership. More
by mjswolf213
Employees Worked With
Sales manager
December 05, 2020
I've purchased quite a few vehicles from this dealership in the past. The sales, service, business office staff were cooperative, helpful, courteous and professional. in the past. The sales, service, business office staff were cooperative, helpful, courteous and professional. More
by CJE
Employees Worked With
Pilar Sanchez
December 04, 2020
I will NEVER use them again. They told me my check engine light came on because my break fluid was low which was wrong. Took it back to them and they told me I needed an air fuel sensor which total would cos light came on because my break fluid was low which was wrong. Took it back to them and they told me I needed an air fuel sensor which total would cost $508 then when I take it to them to fix they then told me I needed an ECM update and the total would be $1111. Rip offs! Unprofessional. They truly don't care about the Nissan consumers. More
by tamhayd
Employees Worked With
Amber
July 22, 2020
I had a phenomenal experience with sales person Freddy. We talked boxing and my wife and I brought a Lincoln mkx . Thank you. Wonderful experience We talked boxing and my wife and I brought a Lincoln mkx . Thank you. Wonderful experience More
by gward2307575
Employees Worked With
Freddy
July 06, 2020
Superior service Marcus is the specialist that took care of my purchase of a new car. He is an extremely knowledgeable individual that knows what he is talking about. Marcus is the specialist that took care of my purchase of a new car. He is an extremely knowledgeable individual that knows what he is talking about. More
by ferrland
Employees Worked With
Marcus
July 01, 2020
Had an excellent experience. My Service Tech was personable and efficient. Skip, from Parts, found and ordered an accessory that I wanted for my auto. I plan on being a repeat customer. personable and efficient. Skip, from Parts, found and ordered an accessory that I wanted for my auto. I plan on being a repeat customer. More
by dabuches
Employees Worked With
Skip, female Service Tech (I'm sorry I can't remember her name)
July 01, 2020
Great service and great employees friendly everyone was very helpful. Didn’t have to wait to long for my car to be done they explained thing well. service and great employees friendly everyone was very helpful. Didn’t have to wait to long for my car to be done they explained thing well. More
by Syd
Employees Worked With
Becky
