Hertrich Nissan of Dover

Excellent as usual!! As I always state in these reviews. My service advisor Becky is the best!! She explains everything thoroughly and always lets me know if any additiona As I always state in these reviews. My service advisor Becky is the best!! She explains everything thoroughly and always lets me know if any additional services needed. More

Very pleasant Well, I have been in management for 30+ years @ its nice to have great customer service. I'm glad your employees know how to treat there customers. Well, I have been in management for 30+ years @ its nice to have great customer service. I'm glad your employees know how to treat there customers. More

Great Fast and friendly clean did a great job cleaning my car. Faster than expetced just great overall as always. Always servic3 my car at dealership. Fast and friendly clean did a great job cleaning my car. Faster than expetced just great overall as always. Always servic3 my car at dealership. More

Good services I've used Hertrich 's service since purchased vehicle in 2013 and received good services and pleasant techs each time vehicle in for service. The pri I've used Hertrich 's service since purchased vehicle in 2013 and received good services and pleasant techs each time vehicle in for service. The pricing to replace bulbs was too expensive (I paid $65.00 for labor-just to put in (2bulbs-A xxxxING RIPOFF)!!!!????????????????????? More

Service with a smile We used the dealership to buy 3 cars and had them serviced over the last 10 years. The last vehicle was checked and we added new brakes as it is be We used the dealership to buy 3 cars and had them serviced over the last 10 years. The last vehicle was checked and we added new brakes as it is being given to our daughter. More

Great experience There was no high pressure sales, Pilar showed me options based on our conversation. I felt that the person (Russell?) was looking for the best financ There was no high pressure sales, Pilar showed me options based on our conversation. I felt that the person (Russell?) was looking for the best finance options for me. Jerry walked me through the final paperwork, explained additional protections but didn’t pressure me into something I did not want. Pilar explained the features on the vehicle and made sure I was comfortable before leaving the dealership. More

Car service Everything went as expected. Had appointment and called when done. They expalained what I needed and what was upcoming. They were thorough with the Everything went as expected. Had appointment and called when done. They expalained what I needed and what was upcoming. They were thorough with the upcoming necessary service More

Service The service (oil and filter change) was very quick and all persons met were very professional and polite to deal with. I would recommend Hertrich Nis The service (oil and filter change) was very quick and all persons met were very professional and polite to deal with. I would recommend Hertrich Nissan's service to anyone. More

RECALL Service handled recall and oil chg and 75k service outstanding as they always do. The service crew was outstanding as they always are and the person w Service handled recall and oil chg and 75k service outstanding as they always do. The service crew was outstanding as they always are and the person who handled the loaner car was great More

Everyone was so great. I absolutely love my new car From the time I walked in to the showroom, I was greeted with a smile and was very welcoming. I was trading in my old Nissan for a new one. I had been From the time I walked in to the showroom, I was greeted with a smile and was very welcoming. I was trading in my old Nissan for a new one. I had been to 3 other car dealers but the team won me over. The Nissan Altima is awesome. More