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Hertrich Nissan of Dover

Dover, DE

4.5
305 Reviews

1378 S Dupont Hwy

Dover, DE

19901

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305 Reviews of Hertrich Nissan of Dover

August 01, 2018

Good experience. The service team is always very helpful. I have been a customer for 40 years, going back to when Nissan was Datsun. The cars are good products and reliable transportation. The service is us More

by DrRee2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Willie. I think he's new to the team, however, he doesn't seem to be new to customer service. He was very nice and he should do well.
July 31, 2018

Diagnosed and fixed problem that baffled another shop for mo Rob fixed avery upsetting priblem withmycar. My onlycomplaint is that the problem should have been found and fixed whne I drove up from Lewes several More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah, the servie writer, bwas very kind and corteous, and he encouraged me to come bCk to this place for service in thefuture.
July 26, 2018

My favorite dealership. My ratings are based on my experience with the dealership since the purchase of the vehicle. Good advise on what needed to be done on the car accompan More

by Pathfinder joe 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Taschler
July 19, 2018

Hertrich Nissan - Dover Values Customers My wife and I searched for a car/SUV within our price range and after narrowing the cars down to either a Kia Sportage or Nissan Rogue S, we sought ou More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Westover
July 18, 2018

Relaxed Atmoshphere at a Great Car Store Sales team is very friendly and approachable. They listen to your needs and design a financing/purchase solution customized to you. This is our thir More

by SJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three
July 16, 2018

Whitney was very friendly and extremely knowledgeable. When we went to the dealership we were just intending to compare the Nissan Rogue with other SUVs that we had seen that day. Without pressuring us, Wh More

by drogue18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Westover
July 16, 2018

Oil change customer name: Arielle Winston Isaiah was awesome. Very quick, informative and efficient with the service :) I will definitely be coming back and as More

by ariwinston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
July 16, 2018

Service Did what I had asked for. Found other concerns and gave me prompt options. Vehicle was ready when I returned. Will be back for other service. More

by zblazer00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
July 14, 2018

Excellent Dealership from Sales to Service! Interaction with service staff is always a pleasure-they really do make me feel like a valued customer. Very wise business technique-MAKES A DIFFEREN More

by PJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish I could remember names of two individuals-one a pleasant, capable young lady-one a man with same last name as mine. We always joke that we are related. I just call him, “Mr. Cox”. (Truly no relation.)
July 13, 2018

Freddy and Randy worked out the car and deal to meet our nee They understood what features and price we needed to get us to purchase the car close to our request .we didn’t feel pressured nor in a confrontation More

by Pharmz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Freddy
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