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Hertrich Nissan of Dover

Dover, DE

2.4
301 Reviews

1378 S Dupont Hwy

Dover, DE

19901

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301 Reviews of Hertrich Nissan of Dover

May 15, 2020

Excellent service I have bought three vehicles from them and have always had excellent service from both service and sales department. I would like to give kudos to bot More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jun 19, 2020 -

Hertrich Nissan of Dover responded

Tricia, We are honored by your continuous loyalty to the Nissan brand and our services. We look forward to your next visit!

May 08, 2020

Routine Scheduled Maintenance During the covid-19, Hertrich Nissan was still completing service. We were able to schedule the date and time, they were prompt at responding, and com More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 19, 2020 -

Hertrich Nissan of Dover responded

Dusty, We are honored by your choice to service your vehicle with us during these Covid-19 times. We are dedicated to providing a safe and healthy environment for our customers and employees. Thank you for sharing your experience.

May 07, 2020

Excellent experience during COVID-19 car buying era I made an appointment online. Hertrich was prompt in their response time and delivered top level service. Very fast signing the docs was an added bo More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney
May 08, 2020 -

Hertrich Nissan of Dover responded

Matt, Thank you for giving us the opportunity to provide you with this excellent car buying experience during these times. We are here to help!

April 23, 2020

Great experience purchasing a vehicle This dealership was willing and ready to work with you on finding the vehicle you desire and working up a great deal for you, Would recommend to fami More

by WJRJR451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bell
May 05, 2020 -

Hertrich Nissan of Dover responded

WJRJR451, It was a pleasure working with you too! Thank you for your recommendation!

April 21, 2020

Amber was very courteous and very helpful. She assisted me with discounts and told me about the program for service needed when I didn't have all of the money. More

by gloriaminus
Recommend Dealer
Yes
Employees Worked With
Amber
May 05, 2020 -

Hertrich Nissan of Dover responded

Gloriaminus, Thank you for choosing Hertrich Nissan to service your vehicle! We are honored to be able to provide the new flexible payments plan for parts and services to accommodate our customers. We certainly hope it helps!

April 18, 2020

Fast and efficient. They are taking current situation seriously and maintaining safe distancing and disinfecting. Friendly staff . Have had my vehicle serviced here since moving to as area and never an i More

by John
Recommend Dealer
Yes
Employees Worked With
Isaiah Cox and amber
May 05, 2020 -

Hertrich Nissan of Dover responded

John, We are honored by your choice to service your vehicle with us! We look forward to working with you again.

April 14, 2020

Excellent service Exceptional service and personnel kindness was truly appreciated yesterday. My car was serviced in record time and it appears that the issue was recti More

by timmieelsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Simmons
Apr 15, 2020 -

Hertrich Nissan of Dover responded

Timmieelsl, Thank you for sharing your service experience with us. We are delighted we were able to assist as fast as possible!

April 12, 2020

So Amazing!! Freddy was fantastic!! I am telling everyone to go to him!! I was SO HAPPY with Finance also!! Thank u so much!I Love my Nissan Sentra!’ More

by Angelac62
Recommend Dealer
Yes
Employees Worked With
Freddy Argueta
Apr 15, 2020 -

Hertrich Nissan of Dover responded

Angelac62, We truly enjoying hearing that you are in love with your new Sentra, it is what we live for! Thank you for your recommendations and for sharing your experience.

April 12, 2020

Our salesman, Marcus, endured that the buying process was as smooth as it could be. He made sure that we spoke with the finance folks we needed to speak with were introduced to us and vice versa. He was go More

by Schmitt.j-w
Recommend Dealer
Yes
Employees Worked With
Marcus
Apr 15, 2020 -

Hertrich Nissan of Dover responded

Schmitt.j-w, Welcome to the Hertrich Family! Marcus is an impactful individual within our organization and we truly value the customer service experiences he provides to his customers, especially you. Thank you for sharing!

April 01, 2020

Radio Replacement Nissan Titan First of all, I salute you and thank you for your service even in the midst of this pandemic! Amber is a excellent Customer Service Rep that has More

by Mason McGill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 15, 2020 -

Hertrich Nissan of Dover responded

Mason, These times are very uncertain but one thing we can be certain of is that we are available for all your vehicle needs. Thank you for sharing your experience and we look forward to working with you again.

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