Hertrich's Capitol Mazda Lincoln of Dover

Satisfied with dealerships performance Purchase 2014 Satisfied with dealerships performance Purchase 2014 CX 5 Knowledgeable and courteous sales person and professional sales manager. Got the car Satisfied with dealerships performance Purchase 2014 CX 5 Knowledgeable and courteous sales person and professional sales manager. Got the car we wanted at a fair price. Process was efficient. Drove several vehichle before we settled on the one we liked and all involved worked to get us that vehicle at a mutually agreeable price. More

Great service at a great price. I was actually starting of on an all day tour past 5 dealers, but with the dedicated people working here I didn't need to look any further! I'm delighted with my 2006 Jeep L of on an all day tour past 5 dealers, but with the dedicated people working here I didn't need to look any further! I'm delighted with my 2006 Jeep Liberty, and would definitely recommend this place to anyone who wants value for their money without the usual sales catches! More

One dreary cold night I stumbled into the lot at Hertrich's Capitol and was greeted by my salesman, Jerry Dennin. I had been searching for months for the right car and had been test driving various Hertrich's Capitol and was greeted by my salesman, Jerry Dennin. I had been searching for months for the right car and had been test driving various makes and models of cars for several days straight. I had read the many reviews about the Mazda 3 Hatchback and was not disappointed when I finally test drove that sweet car! I wanted a lease and was trading in my Bimmer which was equally awesome, a BMW x3 SUV- the mileage I was getting on a tank of gas was killing me! I didn't realize that the dealer name was Hertrich's otherwise I would have run away as fast as I could! I had a REALLY aweful experience at another Hertrich's while recently looking at Prius's and another horrible experience when I had bought a ford focus for my son a few years back. When Jerry had gotten permission from his manager, Eric Mayan for me to take the Mazda 3 overnight to show my husband, we were chatting and joking around( the guy has an amazing sense of humor) I started telling him about the nightmares I had experienced at Hertrich's in the past, and he calmly said to me..."Do you know the name of our dealership,Jen?" And I replied "Capitol Mazda- Lincoln- Suzuki, why?" That's when he broke the news to me that I was at Hertich's Capitol. Boy did we laugh! The next day after having the Mazda 3 overnight, my husband test drove it back to the dealership and was very impressed. Although the wheeling and dealing and finalization of the deal was an all day process( Needs a bit of work, guys), we left with my 2013 Mazda 3 Hatchback and a good deal. Both Jerry Dennin and Eric Mayan are great guys and actually fun to work with, The also make an excellent cup of coffee with their Keurig Coffee Machine! More

I went to this dealer with a specific car in mind, the 2014 Mazda 6 Gran Touring. Unfortunately due to popularity they did not have the one I wanted available on my first visit. Not their fault at all. 2014 Mazda 6 Gran Touring. Unfortunately due to popularity they did not have the one I wanted available on my first visit. Not their fault at all. Regardless I traveled back to this dealer from NJ because their team bent over backwards to get me the best price, financing and the car with the features I wanted. They beat all the NJ dealers by about $2000 for my trade-in! I also brought my dad with me. The fact that they could deal with him and still keep a smile is epic. I would gladly travel another 300 mile round trip to get the deal from these guys. I will also likely get my next service with them next time I drive out to DE to visit dad. More

Great experience at Hertrich Capitol! We bought a Mazda CX 7 and Luis was a very patient and friendly sales associate as we decided on exactly the right car! Tom, the finance manager, was very helpful in s CX 7 and Luis was a very patient and friendly sales associate as we decided on exactly the right car! Tom, the finance manager, was very helpful in securing us the lowest possible rate! I highly recommend Hertrich Capitol! More

The sales person and her manager spent a good deal of time with me working out the car needs I desired with the available options offered. They are very friendly and desirous to please the customer and time with me working out the car needs I desired with the available options offered. They are very friendly and desirous to please the customer and spent a good deal of time with me to come up with a fair trade-in on a new car purchase More

I recently purchased a 2011 Mini Cooper from Hertrich Capitol. Overall, I had a very pleasant buying experience. My salesperson, Christine, was very friendly and courteous. The sales manager Eric was als Capitol. Overall, I had a very pleasant buying experience. My salesperson, Christine, was very friendly and courteous. The sales manager Eric was also very helpful in making the numbers work for us. I am very happy with my purchase and would definitely recommend them to anyone looking to purchase a vehicle, new or used. More

Had a great experinces, worked with us and kept their word through everything! Went the extra mile just to get the deal that we wanted and didn't stop trying eith us! word through everything! Went the extra mile just to get the deal that we wanted and didn't stop trying eith us! More

I just recently purchased a used 2007 Mazda 3 at this location. My sales representative, Clyde, was awesome! He walked me through each step little by little to make sure I was sure about the decision I w location. My sales representative, Clyde, was awesome! He walked me through each step little by little to make sure I was sure about the decision I was making. I was able to purchase a vehicle in my price range without being sold monthly statements that would be out of my league. Along with Clyde, all the other staff that I spoke with were very courteous and helpful. If you want a good experience and a great buy, this is the place to go! They take good care of their customers! More

My experience with Hertrich Mazda was one that was both exciting and educating. I have bought and traded with them and didn't feel at all as though I was being rushed or talked into anything. Both the Sale exciting and educating. I have bought and traded with them and didn't feel at all as though I was being rushed or talked into anything. Both the Sales and Service departments are very friendly and professional. There were times when I had questions so many in my head but they helped me sort them out so that I could make a comfortable decision. I have brought friends and family who some have purchased vehicles from Hertrich. All of them I could see in their eyes and comments how pleased they were with the experience. Thank you Hertrich for being Human. More