Herzog-Meier Volkswagen Volvo Mazda

How car buying should be. This is by far the friendliest most well informed staff that I met at any Mazda dealership. I ended up working with Coty and his humor and intellige This is by far the friendliest most well informed staff that I met at any Mazda dealership. I ended up working with Coty and his humor and intelligent banter kept it light and fun. I've bought many cars before but this one experience will make me a Herzog-Meier Mazda customer until they change how they treat people. Coty not only focused on what I wanted he listened to what I needed and helped me find a car that suited both. I don't know how to say thank you enough for such an amazing experience! !!! More

Best Car Buying Experience Ever BEST car buying experience ever!!! Justin Jeffers… YOU ROCK! Not my first rodeo buying a car and I’ll admit prior experience with Herzog-Meier 17 ye BEST car buying experience ever!!! Justin Jeffers… YOU ROCK! Not my first rodeo buying a car and I’ll admit prior experience with Herzog-Meier 17 years ago was not pleasure cruise. This time it was completely different, from the start, this time it was AMAZING! YOU the customer – You own doing your homework, having an idea of type of car, wants/needs, price range, reviews, etc., before wander into a dealership kicking tires. Not easy on a salesman if you don’t know what you’re looking for. My experience with Herzog-Meier Mazda was “Incredible!” It began with a call from customer service (pleasant and friendly) to meeting my salesman (Justin) to taking a test drive (zoom zoom) to the associate completing the paperwork/warranty (man in the glass office). Because I have sound knowledge of cars, it was refreshing that Justin did as well. He explained all aspects of the CX-5 from engine to handling to programming inside. He was personable and professional and has a great sense of humor, my experience was outstanding. Buying a car is stressful, but it should also be fun, exciting and a very personable and positive experience. It was for me and Justin Jeffers made this experience better than expected. More

Waste of time. I contacted Herzog-Meier and scheduled an appointment with them to buy a car and inquired with them asking if they would take both a motorcycle and a I contacted Herzog-Meier and scheduled an appointment with them to buy a car and inquired with them asking if they would take both a motorcycle and a car as trade. Over the phone they claimed they would accept both. I went into Herzog-Meier on my only day off at the scheduled time, our sales rep Schmuel (who was a great guy and this review is nothing against him personally) told me that he would bring the car out so I could test drive it. I immediately knew the car was the right one for me. Upon negotiation I was informed that they wouldn't accept a motorcycle as a trade and was low balled on my car trade in. Not only that but they tried to get me to agree to a ridiculous down payment and interest rate right away through chase. I had contacted chase that night and was approved for the loan with 0 down and less than half the interest rate. This only through more red flags, why would they try to squeeze so much extra interest out of me? I then went to Mazda of Gladstone the next day. My experience there was great, they attempted to get the car that I had driven at Herzog-Meier the day before on a dealer trade and Herzog-Meier lied claiming the car was pre-sold 2 weeks prior. This was false because we could have bought it less then 24 hours before. Mazda of Gladstone quickly located the same car that had just arrived at the port and we made a deal with my desired interest rate and down payment along with accepting both trades at a very fair price. I will never shop at Herzog-Meier again, they wasted 4 hours of my time on my only day off. More

First Time, Great Experience I had never leased a car before and this was a brand new one. I researched online the car I wanted and where I wanted to buy it. My conclusion was Her I had never leased a car before and this was a brand new one. I researched online the car I wanted and where I wanted to buy it. My conclusion was Herzog-Meier. Everyone was very nice and helpful. My salesman was Shmuel. There was no pressure and it was fun. I also got a sweet deal by switching to Allstate, which was available at Herzog-Meier. Shmuel even called me to see how i was doing with my new car and if I had any questions. As with the sale, he was very kind. As I was waiting for my credit check, one of the guys brought out some desserts from Scotland. Awesome job everyone. More

I might have to get a 2nd mortgage to pay my bill I bought a new 2015 model Mazda CX 5 in July 2014 from Herzog Meier in Beaverton , I have only driven 10,000 miles. Today I had my car serviced at th I bought a new 2015 model Mazda CX 5 in July 2014 from Herzog Meier in Beaverton , I have only driven 10,000 miles. Today I had my car serviced at the dealership service department and what a surprise I had when they presented me with a bill for $128.09 !!! - for changing the oil and rotating the tires - this is excessive, so I will take my Mazda to my friendly Jiffy Lube for future good service, and Herzog Meier have lost my business as a result of being GREEDY !! - Warning to other Mazda owners. More

excellent staff Very professional and enjoyable staff with honest price according to True Car. There was a printed contract error that they resolved quickly in my fa Very professional and enjoyable staff with honest price according to True Car. There was a printed contract error that they resolved quickly in my favor even after 2 days had passed before I noticed the error. The financing discount and -0- interest was the final factor in accepting the deal. More

Careless business practice I researched the vehicle I wanted for several months and was given a quote and specially verified the price with rebates. I had my credit report ran a I researched the vehicle I wanted for several months and was given a quote and specially verified the price with rebates. I had my credit report ran and was given a quote with a different price. When I showed the documentation from emails with Stephanie, I was told by her manager that she made a careless mistake and didn't check to see that the discount was already applied. I was pretty upset because not only did it feel like a bait and switch but all I got was an apology after running my credit report. I ended up going to Royal Mazda where they gave me a lower price and a warrantee. Unfortunately carelessness will not win over my business. More

Guess They Didn't Want My Business After test driving a new Golf with 2 different salesmen on 2 different dates, and putting a deposit on the car I wanted ordered, I waited 2 months and After test driving a new Golf with 2 different salesmen on 2 different dates, and putting a deposit on the car I wanted ordered, I waited 2 months and wrote a letter of complaint before buying at another VW dealer in Portland. Why? No follow-up from either salesperson; no updates on when the car I ordered might arrive; a botched call-back from a "sales manager" who received my complaint letter and left me a voicemail to call him (I did, but that's the last I heard from him). I was also told by salespeople they're 'not authorized' to make commitments that would earn my business back. The final straw was when I returned late on a Sunday to get my deposit refunded and was told "the machine is backed up", so I should call them the following morning to see if the credit went through. Way to rub salt in that wound! I've never felt so ignored and unappreciated trying to spend $30,000. They wasted my time. I recommend not wasting yours. More

This dealership sells junk cars! RUN AWAY! I purchased a 1997 Jeep Grand Cherokee Limited with 104k miles and paid cash. I too was made to pose in front of the car with an "AS IS" sign in my ha I purchased a 1997 Jeep Grand Cherokee Limited with 104k miles and paid cash. I too was made to pose in front of the car with an "AS IS" sign in my hand so they could take a photo. The only redeeming part about the vehicle turned out to be the "fairly new tires". So far in the first month I've had to have the front differential rebuilt, and replaced a defective catalytic converter. I took it back to my local mechanic for a bearing noise in the rear axle, when they opened the differential metal fragments were laying in the case and some of the gears were missing big chunks of metal. So far the grand total for this Jeep xxx is $2500 plus the original purchase price! BEWARE OF THIS DEALERSHIP!! They will sell you crap and not care at all. More

Great dealership experience Shumel is a great, knowledgeable sales person! He took awesome care of us during the whole car buying experience. Even when there was an issue, not re Shumel is a great, knowledgeable sales person! He took awesome care of us during the whole car buying experience. Even when there was an issue, not related to this dealership, he and his bosses took awesome care with an amazing deal. More