Herzog-Meier Volkswagen Volvo Mazda

Jacob and his team are working hard to make sure my Jetta gets done right. That I appreciate very much. Can hardly wait to finally get my car back and fixed. Thx much! gets done right. That I appreciate very much. Can hardly wait to finally get my car back and fixed. Thx much! More

You have a great staff and represent what customer service should be, efficient, pleasant, warm, caring just the best!!!! Thank you for your service, wonderful employees and a great vehicle. Kathlee service should be, efficient, pleasant, warm, caring just the best!!!! Thank you for your service, wonderful employees and a great vehicle. Kathleen Sullivan More

Doug was very helpful in getting an estimate of my service quickly. When we found out that the car would be in the shop for more than a day, he quickly found me a loaner car. I really appreciate his r service quickly. When we found out that the car would be in the shop for more than a day, he quickly found me a loaner car. I really appreciate his responsiveness. Thank you. More

My father passed away and left us his Jetta. I needed to have the studded tires changed out for the regular tires but couldn’t seem to find the wheel-lock key. I went to Herzog-Meier, and Jacob Mackey was have the studded tires changed out for the regular tires but couldn’t seem to find the wheel-lock key. I went to Herzog-Meier, and Jacob Mackey was so helpful. He worked with a service person to get the bolts off so I didn’t have to buy the key, and in the process found my wheel-lock key in the car! I appreciated their quick and friendly service. More

I keep coming back to Beaverton Volvo for service and to be completely honest, I would not trust my baby - a rare Volvo V70R 2005 – to anyone else than the master mechanics at Beaverton Volvo and the 1st cl be completely honest, I would not trust my baby - a rare Volvo V70R 2005 – to anyone else than the master mechanics at Beaverton Volvo and the 1st class customer service I have received from their service manager Douglas Smith. Also – for comparison and the benefit of the doubt I do check prices with other shops and to date, no one never beat the quotes I’ve gotten from Beaverton Volvo. If you have a Volvo – this is the place to take it for service. Period. You won’t be disappointed. More

I had a message on the control panel for a position light needing replaced. I had already replaced 2 lights and was unable to resolve the issue. Doug took one look at the car, found the light, replaced it needing replaced. I had already replaced 2 lights and was unable to resolve the issue. Doug took one look at the car, found the light, replaced it at no charge. I was on my way in less than 10 minutes. More

Doug has always been a pleasure to work with each time I have needed service. Anytime I need service in the future I will be working with Doug to have the issue handled. have needed service. Anytime I need service in the future I will be working with Doug to have the issue handled. More

Just had the 30k service on our XC90. Again, Doug showed great professionalism and was able to get the work done quickly. I continue to take both of my Volvos to Portland's best volvo service department! great professionalism and was able to get the work done quickly. I continue to take both of my Volvos to Portland's best volvo service department! More

As always, whenever I take my Volvo in to get serviced Doug is always there to take care of me and make sure I get the service that my car needs. Not only is he proficient, professional and communicative, Doug is always there to take care of me and make sure I get the service that my car needs. Not only is he proficient, professional and communicative, he is just fun to work with. Honestly, the only thing I will miss about selling my Volvo, if I don't purchase another Volvo anyway, is knowing that any other dealership or mechanic will be pale in comparison to how excellent Doug is! More

Great job even on New Year's Eve, when I bet they were on skeleton crew. They were flexible with my shuttle plan changes and Jacob even washed my car himself, as all of the folks that normally do tha were on skeleton crew. They were flexible with my shuttle plan changes and Jacob even washed my car himself, as all of the folks that normally do that had left for the day. More