Herzog-Meier Volkswagen Volvo Mazda

They sold me a poor car. This car is like a xxxx. The agent told me there is nothing need to fix. When I drove the car to a mechanic's shop. He said the car have many problem, including engine, transmis agent told me there is nothing need to fix. When I drove the car to a mechanic's shop. He said the car have many problem, including engine, transmission , sensors. It need to cost 6000 dollars to fix. It is a trap to deal with them. More

I CAME TO HERZOG-MEIER WITH A FRIEND, WHO HAD WORKED WITH DOUG GALLOWAY ON A PREVIOUS CAR PURCHASE, LOOKING TO REPLACE A SUBARU NEEDING COSTLY REPAIRS. AFTER DOUG ASKED ME MY PRICE RANGE, HE SAID "WAIT JUST DOUG GALLOWAY ON A PREVIOUS CAR PURCHASE, LOOKING TO REPLACE A SUBARU NEEDING COSTLY REPAIRS. AFTER DOUG ASKED ME MY PRICE RANGE, HE SAID "WAIT JUST A MINUTE", AND REAPPEARED DRIVING A VOLVO V50 WHICH WAS EXACTLY WHAT I'D BEEN SEARCHING FOR AND COULDN'T FIND AND AT THE PRICE I'D TOLD HIM I COULD AFFORD. WOW. IT TOOK ME LESS THAN 10 MINUTES TO DECIDE ON THE CAR AND DOUG MADE THE WHOLE PURCHASE EXPERIENCE SO EASY. I'VE ALWAY STEERED AWAY FROM PURCHASING A USED CAR THROUGH A DEALERSHIP. AFTER WORKING WITH DOUG, I WILL DEFINITELY RETURN TO HAVE HIM HELP ME WITH MY NEXT CAR. More

We have been been taking our two aging Volvos to Herzog-Meier for a number of years. The service department consistently provides exceptional care and maintenance of our vehicles. Service manager, Herzog-Meier for a number of years. The service department consistently provides exceptional care and maintenance of our vehicles. Service manager, Douglas Smith, is one of the most professional, courteous, and knowledgeable people in the business! He goes out of his way to be sure all needed work is accomplished in a complete and timely manner. Without any hesitation, we recommend Herzog-Meier to all volvo owners! More

I have had my vehicle serviced several times at Herzog-Meier Volvo and I couldn't be happier. They are extremely professional and take into consideration that other people live busy lives.The servi Herzog-Meier Volvo and I couldn't be happier. They are extremely professional and take into consideration that other people live busy lives.The service department repaired my vehicle in a timely manner and even washed the vehicle after the servicing. I can honestly say that the team at Herzog-Meier truly appreciates their customers and their craft. Volvo also has an extremely nice facility, and they take care of you while you are waiting for your vehicle to be serviced. If you have a volvo, do not hesitate to take your vehicle to Herzog-Meier Volvo. Make sure to talk to Douglas Smith in the service department, because he will take care of your car and you. Thank you for the great service Douglas and the team! More

The new spacious lounge and beautiful new Volvo building at Herzog Meier is very welcoming and pleasant place to be. The service reps were as of course top notch and took care of my car and got me in quick at Herzog Meier is very welcoming and pleasant place to be. The service reps were as of course top notch and took care of my car and got me in quick. The Service reps found the coupon that was sent to me and applied it to the service work done. In my recent 10 years driving, buying, and service on cars these guys have been the best I have seen. Thank-you guys it always a pleasure to bring in "Vivian" the orange Volvo! More

Peter is a good sale representative. He is friendly and try to help customers that come from other country. He also found the 2nd key for me. This is so nice. try to help customers that come from other country. He also found the 2nd key for me. This is so nice. More

I purchased a new car from this dealership four years ago and was thrilled though due to a recent car accident, I again had to purchase a car. My time with HM during the last car purchase was so easy and com and was thrilled though due to a recent car accident, I again had to purchase a car. My time with HM during the last car purchase was so easy and comfortable that I knew I was going to start my new search again with them again. Meeting Alex Reath on the lot, I again new I'd have a great experience in looking for a used Volvo. Without having to dig too deep, Alex drove the conversation wonderfully: outlining all the features of the used Volvo, it's history, provided me the bio and Car Fax upon my departure and most importantly he followed up with me in a kind and soft manner - NO PRESSURE! It really does feel good to work with a dealer who treats your shopping experience with patience and strong listening efforts. More

Your Volvo service managers are the best. My 2013 XC90 was outside the factory service miles and they took care of it by contracted Volvo and getting a waiver. Thanks so much. I can always depend on them. was outside the factory service miles and they took care of it by contracted Volvo and getting a waiver. Thanks so much. I can always depend on them. More

Doug Smith and your service department are professional and the best. You are lucky to have Doug Smith as he is a wonderful representation for your company. It's hard to find good customer service in this and the best. You are lucky to have Doug Smith as he is a wonderful representation for your company. It's hard to find good customer service in this day and age and Doug makes it a pleasant experience even when it hurts the pocket book. Folks like Doug are rare to find, he always makes me feel that my small or large concerns are important. I feel I can trust him to be honest and give me the straight scoop on my automobile service issues. I hope upper Volvo management values their employees....they should! Regards Linda Evans CKD,CBD,CAPS More

Every time I have used the service department Doug has been attentive to my service needs. Doug has been consistent in providing fast, friendly and complete service for my Volvo. Doug genuinely cares abou been attentive to my service needs. Doug has been consistent in providing fast, friendly and complete service for my Volvo. Doug genuinely cares about his service customers. More