Herzog-Meier Volkswagen Volvo Mazda

I always enjoy taking my car to Herzog-Meier, because I get that friendly and courteous Herzog-Meier service every time. I feel I can trust these guys. I had a minor services done this time, but Doug made get that friendly and courteous Herzog-Meier service every time. I feel I can trust these guys. I had a minor services done this time, but Doug made sure I got my car washed as well. Thank you for keeping the quality of your serves so high for so many years. More

We bought a Volvo C30 on March 27, 2013. At the very end of the sale as we were getting ready to drive away we asked Boris, our sales person for the other key to car. He said, "I can only find one right no of the sale as we were getting ready to drive away we asked Boris, our sales person for the other key to car. He said, "I can only find one right now." We said, "That's a problem. We have to have two keys." He said he'd go look for it. He came back a few minutes later and said that he was having trouble finding it- but would send it to us. We took him at his word. We then called Nick the sales manager at Herzog Meier twice the following week. He said they would look for another key. That was a month ago, and we haven't heard back. The key that they sold us with our car had a dead battery and almost left us stranded. We were forced to go to another Volvo Dealer, Jim Fisher and have them make us a new key, as well as replace the dead battery in the key they sold us. For the $24,000 we paid for our Volvo we expected two working key. Unfortunately they were ok with selling us a car without one working key. We have tried to resolve this via phone, email and BBB If you're looking for cars WITHOUT working keys- this is your place! More

Whenever I call Doug and/or Allen in the service department, I feel like I'm calling my big brothers. I know that my car will be in great hands and it will be top notch when I pick it up. I don't ha department, I feel like I'm calling my big brothers. I know that my car will be in great hands and it will be top notch when I pick it up. I don't have to worry about them trying to over 'find' things to fix and charge me an arm and a leg for stuff that really didn't need to be done. I have complete trust in these guys and the amazing service guys in the shop! Also, my car was nice and shiny when I went to pick it up :o) Always a plus! Thanks so much guys!!! More

Doug Smith at Herzog-Meier Volvo exceeded my expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said ev expectations. I dropped off our XC90 unannounced Sunday because the check engine light came on. He called me that day (on his day off!) and said even though Monday is a very busy day, he would be sure to fit us in the schedule. By 7:40am on Monday morning, he already advised me about the issue and I was ready to pickup my XC90 by 10am! On top of it, he was extremely nice and eager to help me. It was a big wow factor. We bought our car at that dealership, and I'm happy to say the service is excellent. More

I have been coming to Herzog Meier for service since 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo to 1995. The experience has always been great and in fact is why I bought a XC90 in 2006 from Herzog. And I am positive my next car will be a Volvo too. Doug and Alan in the service department are awesome. They take great care of their customers and provide a superior level of customer service. Thank you so much for being there and making visiting a service department a pleasure rather than something to avoid. More

I purchased my 2006 Volvo S60 R through Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan a Herzog-Meier's oversees delivery program. From Day 1, I've had excellent experience with the Herzog group, especially the service team led by Allan and Doug. Allan's familiar, reassuring voice and consistently excellent service is always appreciated - thank you, Allan! And Doug's incredible expertise and friendly, upbeat demeanor is fantastic - thank you, Doug! Make the right decision and come to Herzog-Meier! You won't be disappointed... Nancy More

Great customer service from Douglas in the Volvo repair department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my ve department! He was handling the entire service area alone and was still prompt and very helpful in resolving my repair and worked directly with my vehicle warranty company. Thanks More

I have to admit that sometime we can be wrong in our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our reviews. Herzog Meier has gone above and beyond any other dealer I have dealt with in order to satisfy their customer. Our previous issues with our XC90 has been addressed and we appreciate all they have done. I would strongly recommend this dealer to anyone who is looking for a fair deal. Thank you Herzog Meier! More

My name is Mark Cronrath. Monday, June 17th, I took my daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember h daughter's Volvo S40 in to HM because the check engine light was coming on. I was met at the service counter by Doug( I apologize I can't remember his last name). He was very professional, and courteous. That made a good first impression of the dealership. Doug got me settled into the customer lounge area with a comfortable chair, and a good cup of coffee. Doug kept me informed with everything that was going on with the service of the car telling me that the part that had failed was going to be covered under warranty. I told my daughter after everything was done, that if her car needs service she should take it to the dealership as I told she would find the service excellent. I work at a CaseIH machinery dealership, so I can attest that service is VERY important, and people are a dealerships greatest asset along with a great product, and you have both at your dealership. Definitely 5-star on my experience. Sincerely, Mark Cronrath More

Allan and Doug are always a pleasure to deal with when I go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care o go to Herzog-Meier Volvo. They take care of my car and treat it like their own, and always go the extra mile to make sure that I'm fully taken care of as a customer. They have done several major repairs on my car and all of the work has been done to the highest of standards. I wouldn't let anyone other Volvo dealer in the Pacific Northwest touch it other than Herzog-Meier. They are definitely one of the best Volvo dealerships out there! More