
Herzog-Meier Volkswagen Volvo Mazda
Beaverton, OR
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Doug Smith went above and beyond the call of duty in explaining a complicated repair situation (repairs required because another repair shop's mistake!). Our aging XC90 is running like new. And thanks t explaining a complicated repair situation (repairs required because another repair shop's mistake!). Our aging XC90 is running like new. And thanks to Doug, our experience with Herzog Meier was 5 stars from start to finish. We'll be Herzog Meier customers for life! More
Staff is extremely helpful and solicitous. They always have time for me and provide excellent recommendations. They make me feel like family. I could not rate them higher. have time for me and provide excellent recommendations. They make me feel like family. I could not rate them higher. More
I just went to Volvo to get my brake light fixed. I recieved helpful and quick service from Douglas Smith. He was very helpful and polite. This type of service will put your buisness as one of our top recieved helpful and quick service from Douglas Smith. He was very helpful and polite. This type of service will put your buisness as one of our top choices when it is time for us to buy our next car. More
I appreciate Doug's friendliness and efficiency with each visit. He greated me by name when I pulled in and was ready to address my special requests. Thank you. each visit. He greated me by name when I pulled in and was ready to address my special requests. Thank you. More
Came into town with a bad running engine on my 1997 Ford truck. My son recommended your shop. Called Doug and he got me in that same evening so work could start first thing the next morning. By 9am Doug cal truck. My son recommended your shop. Called Doug and he got me in that same evening so work could start first thing the next morning. By 9am Doug called and explained the problems and recommended a course of action. He and Allen followed through exceptionally well and my truck was ready by 5pm that day, not the next day as was estimated. When I picked it up it had been washed and the bill was less than I had anticipated when I dropped it off. We drove it home, 350 miles, the next day without a hitch. THANKS FOR THE GREAT JOB! More
This is definitely one of the best dealerships I've ever purchased from. My sales rep (Mychal Amell) is highly professional and not pushy at all. Sales Manager(Mike Jeffries) works with you collaborati ever purchased from. My sales rep (Mychal Amell) is highly professional and not pushy at all. Sales Manager(Mike Jeffries) works with you collaboratively to come to an agreement....again, no pressure just helping. And the finance manager (David Mendenhall) doesn't try to sell you a load of c--p that you don't need. I've also had some experience with the service department which is as good as any I've seen and certainly a lot friendlier. And look, I've been buying cars for 55 years...so I know something about the process. More
I am in the military and have given my mother power of attorney. I was told that they will not work with my mother and or a power of attorney. I was told that I would have to come in to purchase a vehicle attorney. I was told that they will not work with my mother and or a power of attorney. I was told that I would have to come in to purchase a vehicle. I am stationed out of country and this is impossible. I have been in the military for over 4 years and this is the first bad experience I have had. I will not be buying from this company in the future. Sad really I heard really good things about them but not military friendly. More
Whenever I need to bring my car in for service Doug is always great. Yesterday morning I called Doug to say my car needed some attention and he said to bring it in when I can, I got there before 9am and always great. Yesterday morning I called Doug to say my car needed some attention and he said to bring it in when I can, I got there before 9am and was out of there with my car by 9:45a. Thank you for the excellent service Doug!!!! More
Second car I've purchased from Herzog Meier and the experience was just as good as the last time I was in. Jeff answered all our questions and was a pleasure to deal with. No pressure from any member experience was just as good as the last time I was in. Jeff answered all our questions and was a pleasure to deal with. No pressure from any member of the Herzog Meier team and even a trade was handled far better than anyone I've ever dealt with. Great experience and I've sent two other people to Herzog Meier who had fun purchasing a car, something I thought I'd never say. Highly recommended and we love our new CX-5. More
When we bought our GTI, a friend recommended Nic Perez. I have not taken my car to anyone else. I have always received great service, discounts and honesty. From oil change to a quick drive by to have a I have not taken my car to anyone else. I have always received great service, discounts and honesty. From oil change to a quick drive by to have a bulb replaced, I have always received immediate attention. Thanks, Nic, see you soon! More