Herzog-Meier Volkswagen Volvo Mazda

I was treated with warmth and needed to have my tire looked at. Even though they were booked they went out of there in providing me the service I needed. Great service. looked at. Even though they were booked they went out of there in providing me the service I needed. Great service. More

Was very leary as it was Christmas Eve, the Volvo agent was late getting in due to the bad weather (which I understand) & the VW side checked me in for my car service. It went very smooth and fast. The was late getting in due to the bad weather (which I understand) & the VW side checked me in for my car service. It went very smooth and fast. The VW agents were super nice, friendly and explained everything. Ezekiel is who helped me along with another agent but I dont remember his name. Great Service! More

My experience at the dealership was exceptional. Thomas Provost assisted me with the sale. From the start (an online request to test drive the 2023 CX-5), Thomas promptly reached out and was my main Thomas Provost assisted me with the sale. From the start (an online request to test drive the 2023 CX-5), Thomas promptly reached out and was my main point of contact throughout the entire sales process. He was incredibly professional, helpful, and friendly. I didn't feel like I was being pressured into anything during the price negotiation, and he answered my questions thoroughly and with full transparency. Moving through the signing of all paperwork with Jake Jones was swift while also being explanatory and patient with my questions. I was in and out within just a couple hours. The customer service at this dealership far exceeded my expectations and was a stark contrast to the other dealership that previously had my business. I highly recommend visiting Herzog-Meier for your next lease or purchase! More

Sarah is amazing! I highly recommend this dealership and service department if you are shopping in the Portland area. I highly recommend this dealership and service department if you are shopping in the Portland area. More

Ezekiel made a routine experience exceptional. Thank you for the amazing service and care of our VW. Thank you for the amazing service and care of our VW. More

I recently had a problem with a system in my car and within an hour they were able to get me into the service center and was fixed in less than an hour. So thankful for the friendly staff and for going within an hour they were able to get me into the service center and was fixed in less than an hour. So thankful for the friendly staff and for going above a beyond to help me when I really needed it! Thomas and his team are amazing! More

My interactions with the Herzog-Meier service personnel on November 1, 2022 were very comfortable. I was received courteously by Ezequiel Garcia (agent) who efficiently dealt with my automobile issues; ar on November 1, 2022 were very comfortable. I was received courteously by Ezequiel Garcia (agent) who efficiently dealt with my automobile issues; arranged for immediate attention by other service personnel; and suggested additional no-cost inspections while my VW was in their shop. When Dameriea Coles helped me wrap up the visit, he displayed extensive knowledge about the VW products and the work that had been completed. Mr. Coles did an excellent job and was quite impressive. More

Carmen is not only extremely knowledgeable but such a delight as well! This is my second time working with her and I'm just as pleased as my first experience if not more (not surprised in the slightest). delight as well! This is my second time working with her and I'm just as pleased as my first experience if not more (not surprised in the slightest). If you're looking for a no pressure car buying experience, you've gotta come here. I'll surely be back in the future and will recommend Carmen to anyone else I know! More

We had a wonderful experience with Carmen! She was patient and so helpful throughout the whole process. We felt so comfortable and are so happy with our purchase. Thank you!! She was patient and so helpful throughout the whole process. We felt so comfortable and are so happy with our purchase. Thank you!! More

Another great testimony to how great Herzog and the staff is! Made my way in for my oil change and got my 30k service done. And in his always reliable fashion Ezekiel went out of his way to not only be perso is! Made my way in for my oil change and got my 30k service done. And in his always reliable fashion Ezekiel went out of his way to not only be personable but to make sure my Gti was washed and vacuumed in the meticulous matter I always appreciate it completed in. More