I have been leasing since 2009 and last week, for the first time in my life, I had a good experience leasing a car! Milo was gentle and trustworthy. He did not come across as pushy and aggressive like most of the guys in car dealerships. Working with the manager, Shannon, was indeed a breath of fresh air. She was not the typical car dealership manager, a testosterone infused chauvinist. Rather, she was a classy lady who was patient and willing to listen to the client's needs. I would like to congratulate Herzog Meier Volkswagen for having such wonderful employees.