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Hesser Toyota

Janesville , WI

3.9
147 Reviews

1811 Humes Road

Janesville , WI

53545

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Showing 147 reviews

September 10, 2025

People are friendly and helpful. Our salesman was not pushy, and we really appreciated that. More

by lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wright
Sep 11, 2025 -

Hesser Toyota responded

Thank you for your feedback, Lyle! We're glad to hear that you found our team at Hesser Toyota friendly and helpful, and we appreciate your recognition of our sales approach. We strive to create a comfortable environment for our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to working with you again! Sincerely, The Hesser Toyota Team

September 08, 2025

Excellent on reaching out to us on a hard to find Grand Highlander Hybrid. Everywhere else estimated 1 month to 2 years. Answer the call, get our business. More

by josephingalls82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Darcy, and our finance rep (cannot remember your name, sorry), Eric Hesser
Sep 08, 2025 -

Hesser Toyota responded

Thank you for your fantastic review, Joseph! It's great to hear that we could assist you in finding the Toyota Grand Highlander Hybrid, especially when other options seemed far away. At Hesser Toyota, we always strive to meet our customers' needs promptly. We appreciate your business and look forward to serving you again in the future! Sincerely, The Hesser Toyota Team

September 06, 2025

Have dealt with Hesser since 2003. Would never go anywhere else !!Just got a new Rav 4 More

by Pat Lemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wright and Josh Buros
Sep 06, 2025 -

Hesser Toyota responded

Thank you so much for your wonderful review, Pat! We're thrilled to hear that you've been a loyal customer of Hesser Toyota since 2003 and that you chose us for your new Toyota RAV4. We truly appreciate your support and look forward to serving you for many more years to come. Enjoy your new vehicle! Sincerely, The Hesser Toyota Team

August 30, 2025

Purchased a new Toyota RAV4 Hybrid. Carolyn Jones was the sales person. Very helpful. Toyotas have a good reputation so there doesn't need to be any high pressure salesmanship. The car More

by dmiralles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Jones
Aug 30, 2025 -

Hesser Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your new Toyota RAV4 Hybrid with Carolyn at Hesser Toyota. It's fantastic that Carolyn went the extra mile to ensure you had everything you needed, like the floor mats. Our team appreciates your patience as you get familiar with all the features of your new car. We look forward to hearing from you in a year to see how you’re enjoying it! Safe travels! Sincerely, The Hesser Toyota Team

April 15, 2025

We recently purchased a new Toyota from Dan Wright. We had such a positive experience. Dan communicated throughout the process. Rosie in the finance department made the process quick and smooth. We More

by Trina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hesser
Apr 15, 2025 -

Hesser Toyota responded

Thank you for your wonderful review, Trina! We’re thrilled to hear that you had such a positive experience purchasing your new Toyota with Dan and that Rosie made the finance process quick and smooth. Your recommendation means a lot to us. We look forward to assisting you and your friends and family at Hesser Toyota in the future! Sincerely, The Hesser Toyota Team

March 17, 2025

this is the 5th rav4 we have purchased from hesser. each and every one of them have been excellent.for years we dealt with chris and were completely satisfied.now we are dealing with carolyn and we cou More

by bergsnotes@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hesser
Mar 18, 2025 -

Hesser Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with Hesser Toyota and that this is your fifth RAV4 purchase. It's fantastic to know that Carolyn provided you with the knowledgeable and friendly service we strive for. Your recommendation of our no-pressure atmosphere means a lot to us. We appreciate your loyalty and look forward to assisting you in the future! Sincerely, The Hesser Toyota Team

March 11, 2025

I recently purchased a 2025 Toyota Highlander Hybrid Platinum. This is my sixth Toyota and my second purchase from Hesser Toyota. Carolyn Jones is awesome. Kind and sweet and patient and very knowledgea More

by Babsq24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Jones, Eric Hesser
Mar 12, 2025 -

Hesser Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you chose Hesser Toyota again for your 2025 Toyota Highlander Hybrid Platinum. Carolyn truly embodies our commitment to excellent customer service, and we're glad she made your experience so special. We appreciate your loyalty and hope you enjoy every moment with your new vehicle. We look forward to seeing you again soon! Sincerely, The Hesser Toyota Team

February 05, 2025

Hesser Toyota was a joy to work with and embodied the "locally owned" dealership spirit. They answered my specific technical questions, even when they were hard to find the answers to. Carolyn Jones an More

by Old Badger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Jones, Rosie Ziegler, Joe Fischbach
Feb 06, 2025 -

Hesser Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Hesser Toyota. It’s wonderful to know that our team, including Carolyn, was able to assist you with your technical questions and make your visit enjoyable. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The Hesser Toyota Team

January 08, 2025

Hesser is a very lousy dealer, Kevin hesser Told me my frame on my old 7 was Gand 7 years later totally rotted out Told me my frame on my old 7 was Gand 7 years later totally rotted out,, No way would a f More

by Stosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin hesser, Eric Hesser
Jan 09, 2025 -

Hesser Toyota responded

Thank you for sharing your experience with us. We understand your concerns regarding the condition of your vehicle’s frame and appreciate your feedback. We take all customer comments seriously and are committed to maintaining high standards at Hesser Toyota. Please reach out to us directly to discuss your situation further. Sincerely, The Hesser Toyota Team

December 07, 2024

Car buying experience was 1st rate, Carolyn was awesome from the start and Rosie was exceptional. Would recommend 100%. More

by timrich1810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hesser
Dec 09, 2024 -

Hesser Toyota responded

Thank you for your wonderful review! We're thrilled to hear that your car buying experience at Hesser Toyota was first rate and that both Carolyn and Rosie made such a positive impact. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Hesser Toyota Team

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