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Hesser Toyota

Janesville , WI

3.8
133 Reviews

1811 Humes Road

Janesville , WI

53545

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Showing 133 reviews

October 16, 2021

Jim was great to work with. He kept me updated on the car I had on order and when the production date changed, Jim worked with me to find a different car. And when I picked up the car, he went through all of More

by amturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 19, 2021 -

Hesser Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Jim assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Hesser Toyota Team

October 16, 2021

Clean, attractive facility, good selection of used and new cars. Well-informed staff. A high standard of quality as regards checking out used cars before they put them out for sale. Asharia Dubois was More

by mastergardenermary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asharia Dubois
Oct 16, 2021 -

mastergardenermary responded

An altogether impressive organization. I would gladly do business with them again, and would recommend them to anyone looking for a car.

October 12, 2021

My wife and I are on our third vehicle purchased through Hesser Toyota Janesville. Our experience with sales through the years of service with them has been unstoppable I recommend visiting Hesser Toyota Ja More

by Dhenaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy G, Eric Hesser
Oct 14, 2021 -

Hesser Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Hesser Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, The Hesser Toyota Team

October 05, 2021

Everyone I worked with was very helpful, knowledgeable, and honest. They were not pushy and gave me a good deal on my trade in. Highly recommend shopping here for new and used cars More

by Scott W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Tripp
Oct 07, 2021 -

Hesser Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hesser Toyota Team

October 01, 2021

Jim Gesselle was the best auto salesman I have delt with over many decades of buying car More

by clarkay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gesselle
Oct 05, 2021 -

Hesser Toyota responded

Thank you for writing about your visit with us! I am happy to hear that Jim was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Hesser Toyota Team

September 15, 2021

I bought a used car. Between car and warranty, spent about $37,000. I had to ask for them to clean the middle compartments because they were dirty. They sent me home with one key and an empty gas tank More

by Rose
Recommend Dealer
No
Employees Worked With
Theressa
Sep 17, 2021 -

Hesser Toyota responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Hesser Toyota Team

September 07, 2021

They are straight up forward no games! I was in and out within a hour with a new Tacoma. Are saleswoman Carolyn was very nice and respectful. I will definitely be back real soon to trade my car in. More

by Dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn
Sep 09, 2021 -

Hesser Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Hesser Toyota Team

August 24, 2021

We had our vehicle at Hesser Toyota in Janesville for a repair. They diagnosed the vehicle and told us it would cost $1,600 to repair. They replaced the part they told us would fix it, and it did not fix More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William and Kevin
Aug 26, 2021 -

Hesser Toyota responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hesser Toyota Team

August 11, 2021

Jim was knowledgeable on cars extremely helpful and very communicative! No pushy sales or mob action when we arrived on the lot. Will go to this dealer over and over!!! Highly recommend. More

by Asplund.heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim gesselle
Aug 13, 2021 -

Hesser Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hesser Toyota Team

July 15, 2021

Asharia Dubois was great, easy to talk to and made me feel comfortable. It was easy purchasing a great car from Hesser Toyota. Thank you More

by hawkofmay6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asharia Dubois
Jul 19, 2021 -

Hesser Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Asharia was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Hesser Toyota Team

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