Hessert Chevrolet

Took my 2021 Equinox because it sounded like it was going on neutral when traffic slowed down and pick back up, the 1st day they had car for 3 hours and couldn't find anything. I ended up taking technician o on neutral when traffic slowed down and pick back up, the 1st day they had car for 3 hours and couldn't find anything. I ended up taking technician on drive myself so he could see the problem, he then determined it needed a transmission and I was asked to come back 2nd day at 8:30 am so they could "record" the issue and get approval from GM to replace transmission. 2nd day I bring back at 8:30 am and get car back at 4 pm saying there was nothing wrong with car and system had to relearn itself and software needed to be updated. When I arrived to get vehicle and had questions, not only was representative rude but was very dismissive in answering questions saying I could come back and ask for him if there was an issue. I told him if I had to come back, I'd be asking for a manager instead. More

Always a pleasant experience when in the service center. Employees are extremely professional and friendly. Employees are extremely professional and friendly. More

Always keep you in the loop, very informative. Service personal are always courteous and attentive. personal are always courteous and attentive. More

The people is nice and friendly only thing I disagree with they promised me a spare key when I brought my car never received it it has been a couple years now still haven't heard from him but otherwise I with they promised me a spare key when I brought my car never received it it has been a couple years now still haven't heard from him but otherwise I like the people More

Professional environment. Courteous staff. Technician Joe Rizzi is outstanding. The waiting room has some dead outlets. Please fix. Joe Rizzi is outstanding. The waiting room has some dead outlets. Please fix. More

Everyone was super nice...Didn't have any complaints...was out in a decent time after getting service fir oil change and tire sensors. complaints...was out in a decent time after getting service fir oil change and tire sensors. More

Dealt with Ron at Hessert Chevy on the blvd A1 service you feel like family from the time you walk in and walk out the door. Fast service and quality work. you feel like family from the time you walk in and walk out the door. Fast service and quality work. More

The service was completed on time and we were able to be kep up on progress kep up on progress More

Respectful dealership the customer service agents are kind and they keep you in the loop about your vehicle kind and they keep you in the loop about your vehicle More

It was very clean, Ron was very proficient and diligent, everything was done in a timely manner, and the staff besides Ron was very respectful. everything was done in a timely manner, and the staff besides Ron was very respectful. More