Hessert Chevrolet

******PLEASE SHARE****** If you are in the Philadelphia/New Jersey area don’t purchase a vehicle from Hessert Chevrolet on the Boulevard. The incompetency and ignorance from the service depart Philadelphia/New Jersey area don’t purchase a vehicle from Hessert Chevrolet on the Boulevard. The incompetency and ignorance from the service department, technicians and general manager is absolutely ridiculous. I purchased this brand new 1500 only 3 weeks ago and have not even made the first payment on it. The truck has only 1,800 miles and while driving down the road my tie rod popped out of place and I lost control of my truck, leaving me stuck in the middle of the road. I personally had to have a flatbed come out and take my truck to the dealership where it sat for 2 days and no one touched my truck. When I called and asked about my truck it was stated that since it came in not as scheduled maintenance it would have to wait. Brand new vehicle and they’re making me wait 48 hours to have someone diagnose and work on my truck while the problem was clearly easy to see. The service department there misdiagnosed my truck saying the problem was on the passenger side when clearly the problem was on the driver side. Example 1 of how incompetent these people over at the dealership are. On top of that they were saying I needed to pay for the repair of the vehicle and my warranty did not cover what happened to my truck. Example two of the incompetence at this dealership. This dealership from the manager down have absolutely not a clue about any mechanical work, warranties or customer service. This dealership is a joke. This is my first Chevy truck and it will be my last Chevy truck I purchase. Especially from a disgrace of a dealership like that one. More

Fantastic customer service, great vehicle purchase, but most of all I'm very excited with my new car!! most of all I'm very excited with my new car!! More

Elaine in the service department was so pleasant, nice & professional! The wait time for my car inspection was reasonable! First time I used your service department & will be back! professional! The wait time for my car inspection was reasonable! First time I used your service department & will be back! More

I want to thank Tom for his honesty and great work during the process of me purchasing my new vehicle. Tom was very knowledgable, trustworthy and up front with the vehicles that I was looking to purchase. the process of me purchasing my new vehicle. Tom was very knowledgable, trustworthy and up front with the vehicles that I was looking to purchase. More

I couldn’t be happier with my experience with Hassan at Hessert Chevy. I would highly recommend them to anyone in search of a new vehicle. Thank you to the entire team for making my car-buying experience t Hessert Chevy. I would highly recommend them to anyone in search of a new vehicle. Thank you to the entire team for making my car-buying experience truly enjoyable. More

Favorite dealer. They have quality vehicles. Salesman very attentive and Patience .Thank you for the service They have quality vehicles. Salesman very attentive and Patience .Thank you for the service More

The service was excellent. They took my car in immediately. The Wait time was minimal. They took my car in immediately. The Wait time was minimal. More

I had a very good experience with Gary. At Hessert Chevrolet. He let me know everything about my car that I needed to know I basically was in and out pretty good service thank you At Hessert Chevrolet. He let me know everything about my car that I needed to know I basically was in and out pretty good service thank you More

No complaints! Very good service! I was in and out quicker than I thought. Thanks! Very good service! I was in and out quicker than I thought. Thanks! More

Dave is always excellent when it comes to providing me with my car service needs. He took the time to find any discount I may have accumulated which is always a plus. No one else services my car. with my car service needs. He took the time to find any discount I may have accumulated which is always a plus. No one else services my car. More