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Hessert Chevrolet

Philadelphia, PA

4.2
272 Reviews
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6301 E Roosevelt Blvd

Philadelphia, PA

19149

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Showing 272 reviews

July 16, 2026

I had a great experience while shopping for a car for my wife. the salesman Mohamed was very helpful and polite and did everything in a reasonable amount of time of time. I truly recommend this dealer and More

by Fquilesn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Hessert Chevrolet responded

Thank you for recommending our Chevrolet team and for highlighting Muhammad’s polite and efficient approach. We’re glad the process moved smoothly while you shopped for your wife. Your feedback means a lot to all of us.

July 01, 2026

Had gas leak. Car was in dealership for 6 days. Dealerships diagnosis was replace fuel pump, two fuel lines.and possible gas tank. I took vehicle to different deal More

by rayhale39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jul 06, 2026 -

Hessert Chevrolet responded

I'm sorry to hear about the inconvenience you faced with the repair of your vehicle. I hope your vehicle is running smoothly now, but if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for sharing your feedback with us. Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

June 27, 2026

It’s was untrustworthy I will never come back to this dealership ever ever again More

by adamtroy8088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Hessert Chevrolet responded

Customer service is our priority, so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

June 27, 2026

Igor online sales and Jose showroom salesman are phenomenal men. They got the job done . New car they put me in and credit building program. Above and beyond customer service employees @HESSERT CHE More

by bredman72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Hessert Chevrolet responded

We’re thrilled Jose helped secure your new Chevrolet Trax and set you up with a credit-building program. Thanks for highlighting his dedication to making the process smooth. Enjoy your Trax and let us know if you need anything else.

June 20, 2026

My husband and I recently purchased a vehicle from Hessert Chevrolet dealership and had an outstanding experience at the start. We did however run in to computer issues on the vehicle before it could More

by Klewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Hessert Chevrolet responded

Thank you so much for sharing your experience! We’re glad Robert and John went above and beyond to ensure everything was addressed and fixed. It's fantastic to hear you had a smooth and enjoyable experience. Safe travels from all of us at Hessert Chevrolet!

June 06, 2026

The wait time is too long (over 2 hours) just for an engine air filter. I had to go back to the counter to get the engine air filter life reset in the dashboard. No multipoint was done, but it says mult More

by hchen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 08, 2026 -

Hessert Chevrolet responded

We apologize for the extended wait time and any confusion regarding the multipoint inspection. We aim to provide a seamless service, and it sounds like we missed the mark here. Please give us a call so that we can better understand your concerns and address them properly. Thank you, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

June 04, 2026

Robert was the best sales person I ever had and I been to many dealerships Thank you Robert 👍🏾 More

by mcghee782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Hessert Chevrolet responded

We couldn't ask for a better review of Hessert Chevrolet. Thanks so much for sharing your experience with Robert!

May 30, 2026

Very pleased with excellent service provided. Paul Martin is always knowledgeable, helpful & extremely kind. I took my car in for inspection & repairs. They do a wonderful job. All the employ More

by hiklotzman. Helene Klotzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martin
May 30, 2026 -

Hessert Chevrolet responded

Thank you for your continued trust over the years and for recognizing the expertise and kindness of our service staff. We’re glad the inspection and repairs on your Chevrolet went smoothly. Your recommendation means a lot to us.

May 28, 2026

Everyone was polite and helpful. My warranty request was for electronics, and having some difficulties More

by rmooneym
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk people were very efficient
May 29, 2026 -

Hessert Chevrolet responded

Thank you for choosing Hessert Chevrolet and providing your feedback. We are glad to hear that your service was pleasant and prompt, and we apologize if your warranty issue took longer than anticipated. Please let us know if there is anything we can do to assist you further.

May 26, 2026

when i arrived i waited like 5 minutes and they assisted me accordingly they were very polite and my wait time was not long at all . I will recommend this car dealership to anyone. More

by Mr7481870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
May 26, 2026 -

Hessert Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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