Back

Hessert Chevrolet

Philadelphia, PA

4.3
260 Reviews
Contact Dealership

6301 E Roosevelt Blvd

Philadelphia, PA

19149

Directions

By Type

Showing 260 reviews

May 08, 2026

The work done was timely and appropriate. The experience in the customer lounge was poor. It was unkempt, frayed carpeting and chairs, subpar coffee station, just not like other dealerships I More

by chassidwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
May 11, 2026 -

Hessert Chevrolet responded

Thank you for choosing Hessert Chevrolet and for sharing your honest feedback. While we’re happy that you are satisfied with the quality of our work, we apologize for your experience in our lounge. This is something we'll be taking a closer look at, and we hope you’ll give us another chance down the road.

May 05, 2026

Go see Jose' GREAT SELLER GREAT EXPERIENCE! !! VERY SATISFIED WITH MY NEW CAR!! 10 out of 10 More

by Lawrimoret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon is great five stars
May 05, 2026 -

Hessert Chevrolet responded

Delighted to learn that Jose helped make your Chevrolet Trax purchase such a success. Thank you for the perfect 10 rating. Enjoy your new Trax and we look forward to assisting you in the future.

April 22, 2026

Great service from super. Sales person JOSÉ. Highly motivated and courteous .knows the product hands-on. More

by sly1bigpimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Hessert Chevrolet responded

It’s wonderful to know Jose provided motivated, courteous service and thorough knowledge of the Chevrolet Equinox EV. Thank you for choosing the Equinox EV, and let us know if you have any questions.

April 22, 2026

Four cars bought here, but I’m done. The service department is consistently delayed and clearly doesn’t value my time or loyalty. I won't be back. More

by agrohec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 23, 2026 -

Hessert Chevrolet responded

We appreciate your feedback and understand why you may be frustrated. It is disappointing to know we could not complete the needed work on your truck in the timeframe you needed. We will use this as a learning opportunity moving forward, and we want to reiterate that your satisfaction is very important to us! If there's anything more we can do, please give us a call. Thank you, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

Apr 23, 2026 -

agrohec responded

Thank you for the follow-up. While I appreciate the apology, the delay was detrimental to my schedule. I will be taking my business elsewhere, but I hope this helps you improve your services for others.

April 19, 2026

• Hessert Chevrolet Certified Service & Tir. .. Let me say I'm so disappointed with Hessert Chevy on the boulevard I'm sitting hear still My appt was at 8:30am for an oil change only I was made More

by Marta Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Apr 20, 2026 -

Hessert Chevrolet responded

Marta, we're sincerely sorry to hear about your frustrating experience and the inconvenience it caused. We understand your time is valuable, and it's never our intention to hold up anyone's day or work commitments. If there's anything we can do to make this up to you, please don't hesitate to reach out. Best, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

April 14, 2026

The dealer was very knowledgeable and helpful. I would say he went beyond his duty to get me the best deal and helped me lower my car insurance More

by cleach4457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Hessert Chevrolet responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Hessert Chevrolet.

March 28, 2026

The representative that took care my car and wrote the report to fix the problem was excellent. More

by daviscurtis471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul martin
Mar 28, 2026 -

Hessert Chevrolet responded

We’re thrilled our representative delivered excellent service and a clear repair plan for your Chevrolet Equinox. Thank you for trusting us with your vehicle, and we look forward to assisting you again.

March 20, 2026

Great Service, communication, and price. Very knowledgeable and commendable to the services and questions I needed answered. More

by Trustedbeardssllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 21, 2026 -

Hessert Chevrolet responded

Great to know our clear communication, competitive pricing, and knowledgeable service benefited your Chevrolet Traverse. We’re glad all your questions were answered thoroughly. Thank you for sharing your feedback.

March 17, 2026

The service was excellent, and they were punctual. I was very satisfied with their services. I also appreciate being served in my own language. More

by Graciela zuluaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jomar santana
Mar 17, 2026 -

Hessert Chevrolet responded

Thank you for sharing your positive experience with us, Graciela! We're pleased to know you felt comfortable with our bilingual team. We truly appreciate your business and hope to work with you in the future! - The Hessert Chevrolet Team

March 17, 2026

Ron J Santiago was very polite and professional. I will be back to get his recommended service. More

by rbrowngoode1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Santiago
Mar 17, 2026 -

Hessert Chevrolet responded

Thank you for leaving Hessert Chevrolet your positive feedback! We'll make sure your kudos reach Ron.

1
...