Hessert Chevrolet

Sales person was pleasant and professional while we were in process of purchasing the car, however he said that he would send copies of documents that I signed and he has not. He has failed to return my cal in process of purchasing the car, however he said that he would send copies of documents that I signed and he has not. He has failed to return my call since Tuesday morning. I don’t feel like I received adequate instructions about the safety features for which I purchased this car. More

The service was excellent as usual. The staff is friendly, courteous and extremely knowledgeable. I will continue to use this establishment. The staff is friendly, courteous and extremely knowledgeable. I will continue to use this establishment. More

I was sold a car that had a problem. The problem was a known problem and I was still sold the car. The problem was a known problem and I was still sold the car. More

From the moment we arrived on the lot, we were introduced to Thomas (by his manager) and he was very professional and helpful from the beginning. He answered all of our questions and offered for us to take t to Thomas (by his manager) and he was very professional and helpful from the beginning. He answered all of our questions and offered for us to take the Equinox for a drive. He wasted no time talking us through the negotiation and meeting our expectations. On the day of pick up, Thomas made sure the car was spotless and the paperwork was ready to go to ensure everything went quick and smooth. Since leaving the lot with our new Equinox, Thomas has checked in with us to make sure we didn’t have any additional questions and to ensure that we were enjoying our new vehicle. This was the best experience we’ve ever had at a car dealership and we recommend Hessert to anyone looking for a new car! More

My car was there on last Saturday for an oil change and requested a multipoint inspection. They issued a service report to confirm that they performed the multipoint inspection, but they forgot to do that. requested a multipoint inspection. They issued a service report to confirm that they performed the multipoint inspection, but they forgot to do that. When I reached home, noticed that, car’s left tale lamp not functioning.when I called service center, they demanded for $199.99 for diagnostics. I refused to pay that and I took the car on the following day. More

Good service, friendly staff, went above and beyond to fit me in. Overall good experience fit me in. Overall good experience More

Niki Was awesome very responsive Made my buying experience wonderful she was very engaging and she knew her product well experience wonderful she was very engaging and she knew her product well More

This location has a very professional environment. Everyone was friendly and eager to help. I felt very welcome. Everyone was friendly and eager to help. I felt very welcome. More

Good quick service. Always my go to for my vehicle. The only service team since 2013 when purchased. Thanks to team! Always my go to for my vehicle. The only service team since 2013 when purchased. Thanks to team! More

No communication at all. Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back Kept getting run around when asked to speak to supervisor. Although issue was solved I do not plan on coming back More