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Hessert Chevrolet

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.3
230 Reviews
Contact Dealership

6301 E Roosevelt Blvd

Philadelphia, PA

19149

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Showing 230 reviews

November 02, 2025

Good service on time good customer service never had no problems with being service good More

by Vivianrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

Hessert Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 20, 2025

Held my car for 5 days and did nothing. Worse service ever. Daniel will avoid you. More

by skennedy650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Brown
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Oct 21, 2025 -

Hessert Chevrolet responded

We are concerned to hear that your service was not completed satisfactorily or in a timely manner. This is not the experience we want for our customers. Please reach out to us so we can address your concerns and resolve any outstanding issues. Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

October 19, 2025

They are very polite and friendly the facility is very clean at my part I don’t have nothing negative to say. More

by jenovi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Hessert Chevrolet responded

We're so pleased to read this positive feedback! Thanks for choosing Hessert Chevrolet, and we hope to see you again soon!

October 13, 2025

The employees at this Dealership are very nice and very knowledgeable. Their service department is amazing. More

by jackierivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Santiago
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Oct 14, 2025 -

Hessert Chevrolet responded

Thank you for your kind words, Jackie! We truly appreciate your feedback and will be sure to pass it along to our team. See you next time at Hessert Chevrolet!

October 02, 2025

If you want someone to help you buy a Chevrolet, don't go to the inveterate liar who sold me mine: Thomas MC CAUSLAND. He's the worst liar I've ever met in my life. Beware of his rhetoric, for that's w More

by jun.007.usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Kociuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2025 -

Hessert Chevrolet responded

We take claims like this very seriously, and we are disappointed to see such a concerning review. I would like to hear more about your specific situation in order to better address your concerns and provide any necessary support or assistance. Please consider reaching out to me so that we may discuss what happened during your purchase process and how we can work toward a resolution that meets your expectations. Thank you for sharing this feedback with us. Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377

Oct 31, 2025 -

jun.007.usa responded

Ladies and Gentlemen, First of all, I'd like to thank you for considering my case. Forgive me for taking so long to reply to your e-mail, because first I had to think and calm down a bit. Here's a summary of the situation : I love the Chevrolet brand. I just bought my second Chevrolet in last September, as a prelude to my birthday, which I was supposed to celebrate on October 29, 2025. And then, as if by magic, your team ruined everything, making me buy a car with much less technology than the one I had before. When I spoke to them about it, they told me that my choice had already been made, since I had already signed the papers. It's worth noting that I hadn't even had a chance to do the test drive. They took advantage of me, making me believe something that is not the case at all. Now I find myself driving around in a car I don't like, that I'm obliged to pay for, and it's all because of your team who abused my trust.

September 30, 2025

The staff is always very courtesy very professional very accommodating great all round staff Great place More

by aewolf911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Martins
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Oct 01, 2025 -

Hessert Chevrolet responded

It's wonderful to hear you had a 5-star experience with our team! Thank you for choosing Hessert Chevrolet and for sharing this positive feedback. See you next time!

September 26, 2025

I’ve my vehicle Over 12 years it’s a Cadillac, Hessert gives me better service at a lesser price and I love that.wish I didn’t need an appointment when I need service! More

by Ksem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service #1.
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Sep 29, 2025 -

Hessert Chevrolet responded

Thank you for sharing your positive feedback about Hessert Chevrolet! We’re delighted to hear you’re happy with our service and pricing. We look forward to serving you again! Safe travels!

September 21, 2025

The staff were helpful, knowledgeable and pleasant from beginning to end. I would recommend them. More

by Tmcoles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Sep 23, 2025 -

Hessert Chevrolet responded

Thanks so much for the review. We look forward to your next visit to Hessert Chevrolet!

August 14, 2025

No nonsense dealership. Everything that was done to this vehicle was done in a timely manner and done right. More

by Denny J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

Hessert Chevrolet responded

Denny, thank you for sharing your experience with our service team! We appreciate your business here at Hessert Chevrolet!

July 17, 2025

Worst then mall chevy and they where the worst around. called to make sure they worked on gmc and said yes made appointment switched over all me tools and took in went over all the problems and recalls sai More

by Joe h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Kociuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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