
Heuberger Subaru
Colorado Springs, CO
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Ordered parts, great service Review is specifically for HeubergerSubaruParts.com. I'll refer to them as HSP in this review. I ordered some suspension upgrade parts for my 2012 Su Review is specifically for HeubergerSubaruParts.com. I'll refer to them as HSP in this review. I ordered some suspension upgrade parts for my 2012 Subaru Impreza based on suggestions from an online forum (NASIOC). In the first order I forgot to add a couple essential pieces. I sent an email and the parts were added to the order and I was billed correctly. From their reply I learned that the HSP site has a messaging feature built in that allowed me to directly communicate with the parts department instead of hoping an email made it through. The ordered parts arrived as expected but it turns out the forum suggestion was not accurate enough and the ordered parts were not what I needed. The forum did not have the exact part number so I asked HSP and they produced a list of part numbers. I have subsequently ordered the new parts and returned the incorrect parts. We moved recently and it was easy to update our account information. I hate when I can't get good help or get stuck in some awful computer system or get abandoned by a fly-by-night ebay seller. HSP has been very helpful and responsive to my issues and the messaging feature is awesome. On top of that, they have the best prices I've seen and shipping is very reasonable. HSP is at the top of my short list for Subaru parts. More
Outstanding service More than a year ago, we started considering the purchase of a Subaru. Nikole never lost patience with us, and always responded quickly to our questi More than a year ago, we started considering the purchase of a Subaru. Nikole never lost patience with us, and always responded quickly to our questions. Finally, we decided to buy a 2015 Forester. Nikole was always there to respond to my questions, and move the transaction through the required steps. Within two weeks after making our decision, we had the Subaru delivered to our doorstep in New Mexico, in perfect condition. Thank you for all your time, effort, and cheery demeanor throughout! More
Got exactly the car I wanted - thanks Clint! Worked with Clint from the very beginning, before you could even find a hint of the 2015 WRX on Subaru's website! Clint was awesome in that he not onl Worked with Clint from the very beginning, before you could even find a hint of the 2015 WRX on Subaru's website! Clint was awesome in that he not only was able to work out pricing ahead of time but being a Subaru WRX enthusiast he was already familiar with the types of options that would most likely be available. He submitted a Subaru Factory order for the exact trim/color/options I wanted as soon as orders opened up and took care of all my requests. He streamlined everything about the delivery. He arranged a pickup waiting for me at the airport. When I arrived at the dealer, my car was prepped ready to go right up front for me to inspect. Knowing I had a long drive ahead of me Clint had finance, shop tour, inspection all lined up as efficient as possible. Clint's pricing is LEGIT! The finance team managed to beat the already low rate from my bank as well. I was in and out in under an hour. I highly recommend Clint and his team. More
Good Purchase I compared pricing from this dealership to my local one in Illinois. It was less expensive to fly to Colorada and drive back than to purchase locally I compared pricing from this dealership to my local one in Illinois. It was less expensive to fly to Colorada and drive back than to purchase locally. Johnny was extremely helpful and I liked working with him. I did the paperwork early and the dealer picked me up at the airport. I will recommend Johnny and the dealership in the future. More
Best customer sevice! We Had a great experience at Heuberger! Adam Wells was great from the start he made it very easy for us to find a great family vehicle. His attitude w We Had a great experience at Heuberger! Adam Wells was great from the start he made it very easy for us to find a great family vehicle. His attitude was awesome and so were the rest of the employee's. We will defiantly recommend people to this dealership! More
Great price, good people, near-perfect car-buying experience I ordered a 2015 Subaru WRX from Clint Earhart for delivery to Alabama. Price was excellent and explained in a straightforward manner, no hidden cost I ordered a 2015 Subaru WRX from Clint Earhart for delivery to Alabama. Price was excellent and explained in a straightforward manner, no hidden costs or gotchas. Clint was impressively responsive, willing to answer questions and provide regular status updates on vehicle ETA. Process took about 3.5 months overall. Mark handled financing, matched the rate I could get through my bank and turned the paperwork around in less than 48 hours including FedEx from CO to AL and back. Vehicle was shipped in a timely manner using a reputable transport firm and arrived in good condition. I strongly recommend Clint and Heuberger both from a price standpoint and as a low-pressure, low-stress car buying experience. More
OUTSTANDING KNOWLEDGE, SERVICE, AND SATISFACTION I cannot thank you enough for all your assistance in helping me purchase my second Subaru. I have purchased Subaru’s from two different dealerships, a I cannot thank you enough for all your assistance in helping me purchase my second Subaru. I have purchased Subaru’s from two different dealerships, and both dealerships have been nothing short of outstanding in service and satisfaction. Your expert knowledge has helped me immensely in understating all the features that came installed on the vehicle. That accelerated the process of me getting acclimated with my new vehicle, and, explaining myself to family and friends all the features on the vehicle, some of whom were impressed with the Forester I purchased. I will recommend both your dealership , and you personally, to anyone who inquires as to where/how I purchased my vehicle. Please feel free to send this up your supervisory chain of command, as they should know, if they don’t already, what an outstanding job you do More
Awesome Dealer The overall experience was fantastic. Ryan was polite, straightforward, and kind. He answered all of my questions with ease. He also helped make the t The overall experience was fantastic. Ryan was polite, straightforward, and kind. He answered all of my questions with ease. He also helped make the the process quick, and effortless. I strongly recommend him to anyone looking for a new Subaru. More
Great people, great price, and great customer service! We could not be more happy with our newest purchase of a 2014 Subaru BRZ! Clint and Mark walked us through every detail of the process to make sure w We could not be more happy with our newest purchase of a 2014 Subaru BRZ! Clint and Mark walked us through every detail of the process to make sure we knew exactly what was going on. Thank you guys for completely breaking the mold of a typical dealership! More
Amazing I originally leased my Subaru Impreza through Mike Pickett and he was so helpful and caring and provided great service. When I decided to buy my car a I originally leased my Subaru Impreza through Mike Pickett and he was so helpful and caring and provided great service. When I decided to buy my car at the end of the lease, I found Mike so I could work with him again. He took care of all the paperwork and respected my budget. He went out if his way to make the transition from lease to ownership extremely easy. I would recommend him to anyone who is looking to purchase a car. Sally Madden More