
Heuberger Subaru
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
I have been wanting a Subaru Outback for many years. Probably since I had borrowed a friends for a month or so when I was in my 20's in the 90's. I am from a small mountain town (it was small) west of C Probably since I had borrowed a friends for a month or so when I was in my 20's in the 90's. I am from a small mountain town (it was small) west of Colorado Springs and have always trusted Heuberger and the reputation of their staff. My salesman Mark was top notch and treated me like family. The finance team went above and beyond to get me a great deal. Thank you for the experience. Thank you for my Subaru... More
Dedication! David O'berto is clearly the best sales professional I have had the pleasure of purchasing a car from (I have purchased several cars in my lifetime in other states). He cares for the custo professional I have had the pleasure of purchasing a car from (I have purchased several cars in my lifetime in other states). He cares for the customer's needs and takes the time to help. The professional employees at the dealership can be proud of their hard work and also to work side by side with David O'berto as a positive role model. I will definitely recommend the dealership and Mr. O'berto to other potential customers. Also, active duty military and retired military personnel and their families will be treated well by everyone at the dealership to make the best choice of vehicle that meets their needs. Thank you. More
Very positive experience: friendly staff, no hassle. It’s the dealership’s culture that encourages employee to act that way. That’s why we chose Heuberger over the dealerships in Denver, which is where we li the dealership’s culture that encourages employee to act that way. That’s why we chose Heuberger over the dealerships in Denver, which is where we live. More
Chris is very knowledgeable and helpful in considering different vehicles that will fit people's needs. He is honest and forthright and looks to meet the desires of the customer. I had many questions abou different vehicles that will fit people's needs. He is honest and forthright and looks to meet the desires of the customer. I had many questions about vehicles and features--he was very patient, informative and helped me find a great vehicle. I felt my experience was well-informed and I was able to freely choose what I wanted without having to select additional, un-needed options. I am pleased I was able to have the assistance of Chris, I thank him for his extensive help, and I highly recommend him if you are looking for a vehicle! More
David made an extremely stressful situation much easier and more pleasant. As a woman, I never felt pressured or taken advantage of. I would highly recommend David and the dealership to anyone. and more pleasant. As a woman, I never felt pressured or taken advantage of. I would highly recommend David and the dealership to anyone. More
Best dealer experience we have ever had! January Brooks is a truely wonderful sales representative who doesn't pressure and will get on a personal level instead of strictly sales level. If you choose to bu is a truely wonderful sales representative who doesn't pressure and will get on a personal level instead of strictly sales level. If you choose to buy a car from Heuberger, or even just go to look, I recommend asking for January! Customer service and overall service/price/quality of the dealership was so good that we are hoping to pay off our brand new Forester here in the next two years and go buy another one; we are hoping January will still be there because we'd love to purchase from her again! I highly recommend January Brooks at Heuberger Motors, you won't be disappointed! More
Nora and I worked with January. She was very cordial, knowledgeable, patient, informative, and not pushy. She took her time explaining all the options on the car etc. Nora and I will recommend January knowledgeable, patient, informative, and not pushy. She took her time explaining all the options on the car etc. Nora and I will recommend January to our family and friends. More
My salesman, Jim Adams (Internet Sales), was very friendly and helpful. It took me a few weeks to make purchase decision. Jim was never pushy, but he did follow up a few times to see where I was on friendly and helpful. It took me a few weeks to make purchase decision. Jim was never pushy, but he did follow up a few times to see where I was on my purchase decision. I changed my mind a few times on what I wanted, but he always replied quickly with new quotes and lists of available vehicles. I did not feel pressured like I did with other dealerships who wouldn't stop calling/emailing, even when I asked them to stop. I got a great price and I LOVE my new Forester. I would definitely recommend Jim and the Heuberger team. More
I highly recommend Heuberger Motors. I had such a good experience at the dealership and especially with Rob Marino, who was my sales agent. Rob was efficient, positive, helpful, and made me a life-long cu experience at the dealership and especially with Rob Marino, who was my sales agent. Rob was efficient, positive, helpful, and made me a life-long customer of Heuberger Motors. Thanks for everything!! More
I'm 50 and have owned over 30 cars of various makes. Most have been performance vehicles. I have a great relationship with my local dealers. I regularly utilize e-commerce venues for various purchases b Most have been performance vehicles. I have a great relationship with my local dealers. I regularly utilize e-commerce venues for various purchases but had never done so for a new car purchase. I ordered a 2014 STI Hatch from Clint on 12/16/13 and received my car 01/31/14. I have owned several Subarus but this is my first STI. I am very happy with the car. I' m even happier with Clint's level of commitment and professionalism! I'm a consultant by trade and spend a fair amount of time analyzing production, handling and processing systems. That said, for those of you who understand systems, you know that even the best system can fail. When systems (physical and technical) fail, humans are tested to right the shortcomings of systems. In this case, the car arrived at the dealership later than expected. Clint knew I had to take delivery of the car on 01/31/14 because my previous daily (04 R32) was pre sold with promised delivery of 01/31/14. Even though Clint received the STI later than expected he (and the folks at Heuberger Motors) made sure the STI arrived on time. The delivery driver was professional, prepared and generally a very nice person. I live in Indiana and we do not have front bumper plates. Clint and I discussed the fact that I did not want the front bumper drilled due to the fact I would not be utilizing a front plate. As you know, Colorado does require front plates. Anyway, a new employee missed the memo regarding NOT drilling the front bumper of my STI. The bumper was drilled. I was upset and expressed this to Clint. Clint went to bat for me and explained the mistake to Heuberger management. I forwarded an honest quote from my local Subaru dealership for repair of the front bumper to Clint. I received a check yesterday from Heuberger Motors to cover the cost of bumper repair. I was originally drawn to order a car from Heuberger Motors because Clint understands (IMO) how to properly option a car and he has worked the system to bring us the best prices for these really great cars. But after Clint and the other wonderful employees corrected mistakes beyond their control with professionalism and politeness I'm even more impressed by their commitment to deliver great service! For those of you considering a new Subaru you should look no further than Heuberger Motors! Huge thanks to Clint and Heuberger Motors for a job well done! More