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Heuberger Subaru

Colorado Springs, CO

4.4
1,646 Reviews

1080 Motor City Dr.

Colorado Springs, CO

80905

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Showing 1,646 reviews

January 06, 2021

John Kraft is a very knowledgeable and personable salesman. He took the time to educate me on many different Subaru products and services. John was very easy going and made the car buying experience More

by DanO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraft
Jan 07, 2021 -

Heuberger Subaru responded

Dan, Thank you for taking the time to share your story, what a shining review for John! I will be certain to let him know he delivered on the customer experience we strive for! Cheers!

January 05, 2021

I purchased a Subaru out front (where does everyone find these out back? They're all located in the front lot, dummies) from Ricky and Rob at Heuberger, and the very next day my runaway ferret showed up on More

by Dylan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Marino, Rick O'Donnell
Jan 06, 2021 -

Heuberger Subaru responded

Dylan, what a great review! Made my day for certain. Thank you taking the time to share your story, Cheers!

January 04, 2021

John was fantastic to work with on our new Subaru purchase. John answered all of our questions and completed all the preliminary paperwork so our return return visit made the purchase process seamles More

by Dar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Bryan Younts, John Kraft
Jan 05, 2021 -

Heuberger Subaru responded

Thank you, Dar, for taking the time to leave John such a shining review! I will be sure to share it with him! Cheers!

January 01, 2021

From the test drive to signing the paperwork, John made this a quick and easy process. Answered all my questions and gave good information. My wife and I are very happy with the customer service and our ne More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraft
Jan 01, 2021 -

Heuberger Subaru responded

Matt, so great to hear John took great care of you! Sounds like he delivered exactly the guest experience we strive for! Cheers!

December 27, 2020

I had the pleasure of test driving a couple of vehicles with Bill Nelson (Willy Nelson) last week. We did not end up buying a Subaru, but I think Bill would be a great guy to work with. It appears the de More

by jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Nelson
Dec 29, 2020 -

Heuberger Subaru responded

Jim, Thank you for taking the time to share your story! We're sorry we couldn't make a deal work for you but I am glad to hear that Bill Nelson was a pleasure to work with. Cheers!

December 26, 2020

I had a good experience. I am being bombarded after the purchase to leave a review. My experience was fine. It was nothing extraordinary. I believe if a business wants a 5 star review then they should go a More

by Alex B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams, Marshall Guffy
Dec 26, 2020 -

Heuberger Subaru responded

Hi Alex. Thank you for taking the time to leave a review. We apologize for asking but we rely heavily on customer feedback to improve the way we do things. We appreciate your business and we hope you enjoy your new car. Please do not hesitate to reach out if we can help in any way. Remember, our service does not stop when you leave our dealership. Best regards, Heuberger Motors

December 18, 2020

Assisted me last year in october 2019. I wanted to thank him and let others know you are dealing with a great finance manager THANK YOU! More

by Ruben Villasana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stent
Dec 23, 2020 -

Heuberger Subaru responded

We will be sure to let Adam know, Ruben! Thank you for taking the time to share your story!

December 11, 2020

John was great. Spent plenty of time answering all our questions and going through the features of our new car. He was as giddy as we were. We will definitely use him again in the future. Thanks More

by Broomes78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraft
Dec 11, 2020 -

Heuberger Subaru responded

Thank you Broomes78 for the review! We really appreciate you taking the time to share your story! Cheers!

December 03, 2020

Nick is a great guy! He helped me out when I was in a pinch. Definitely recommend. Great customer service. Overall very good experience indeed. More

by dwh5441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smith
Dec 03, 2020 -

Heuberger Subaru responded

Thank you for taking the time to share your story, dwh5441! We're glad your experience with us was a great one!

November 30, 2020

This was my first vehicle purchase and John made the process smooth and easy to understand. He got me the vehicle I wanted and I couldn't be happier. More

by Eric G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Short, John Kraft
Dec 01, 2020 -

Heuberger Subaru responded

Eric, thank you for taking the time to write this review! and of course all the stars. We're happy to hear about your experience with us and LOVE that your salesman helped you find a vehicle that's perfect for your lifestyle! Cheers!

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