Heuberger Subaru

Great customer service! Never pressured about anything. Nick Smith was very professional and answered all my questions. Very friendly atmosphere. Did not try to sell me something I didn't want. Great job, Nick Smith was very professional and answered all my questions. Very friendly atmosphere. Did not try to sell me something I didn't want. Great job, well done. More

I worked with Nick, he was amazing, understanding and gave me the time I needed to figure out my trade in. Wonderful experience. Love it. gave me the time I needed to figure out my trade in. Wonderful experience. Love it. More

Randy made our experience buying our first Subaru effortless and stress free. Randy wasn't pushy at all and helped us find what WE were looking for, not what the dealership needed to get off the lot effortless and stress free. Randy wasn't pushy at all and helped us find what WE were looking for, not what the dealership needed to get off the lot or what he thought we needed. Would recommend Randy to anyone, anywhere. We will likely be driving half way back across the country to buy our next Subaru from Mr. Bailey. More

Chris helped us purchase our 2020 Subaru Forester. He was nothing short of spectacular! This was (by far) the easiest car buying experience that I have been a part of. Chris' knowledge level of the entire Su nothing short of spectacular! This was (by far) the easiest car buying experience that I have been a part of. Chris' knowledge level of the entire Subaru line of cars is unmatched, his positivity and honesty was well received and he made the car buying process AMAZING! More

This was my first car from a dealership, and it was a great experience. Nick is very kind, helpful, and knowledgeable about the process. Thanks Nick! great experience. Nick is very kind, helpful, and knowledgeable about the process. Thanks Nick! More

A truly amazing experience from start to finish! The service was great and the staff was super friendly and I really felt heard here. So glad I chose Heuberger! service was great and the staff was super friendly and I really felt heard here. So glad I chose Heuberger! More

Nick was very patient and knowledgeable. He was very transparent about the car buying process and made things very easy. It was great working with him. transparent about the car buying process and made things very easy. It was great working with him. More

Do not bother wasting your time buying a used car here. I think most of the positive reviews must be more about Subaru than Heuberger. Sent a request to get more information about a BMW and only provided I think most of the positive reviews must be more about Subaru than Heuberger. Sent a request to get more information about a BMW and only provided my name and cell number. No response for a couple of days, so I called the dealer. They said they sent me an email and showed me my email address which had ....donotreply@ as the address. Not a big deal. The problem started when I showed up to the dealer. I called ahead and said I was only interested in one car. I get there and the car is buried behind 3 cars. I had called and confirmed via text when I was going to be at the dealer. The real reason for the delay is so they can ask you stupid questions about trade, money down, etc. Here the experience gets even worse, because of the wait, I only had time for a short test drive. Later in the afternoon, I came back with my daughter and was told only one of us can be in the car. I am sure my 14 year old daughter would have loved to leave me at the dealer to take the car for a drive, but I am not willing to let my 14 year old daughter wait at a dealership by herself. I ask to talk to a manager so we could take the car out and this is the reason for this review. I do not know is name, but he was a condescending rear end. He questioned why I would want to get the car inspected, said to buy the car and we could put a condition into the buyer’s agreement. Do I look as dumb as you sound? He said it would be a difficult process to have the car inspected and a tech would have to take the car to my mechanic and he wasn't sure when this would be possible. He “ensured me the car was in great condition and my mechanic wouldn’t find anything.” Then added, I could not ride with my Mechanic because his tech had to be in sight of the car at all times. DO NOT BUY a used car without it getting looked at independently. If the car were not hard to find, I would have ended the experience right there. But the experience gets even better, he uses the stupid sales trick that the salesmen must drive the car off the lot. Really? I asked why I could not take the car by myself with my daughter and said no because if we did that someone might steal the car. Now you are insulting me by suggesting I am a felon. Stealing a $40,000 vehicle is a serious crime. He then added I could only take the car for a short test drive. I am looking for a vehicle that hard to find or I would have ended the experience and moved on. Since the car is one of one in Colorado right now, I told them I was very serious about buying the car but wanted to take the car out with my wife and take the vehicle to a have an independent inspection. I was told this was not possible, so I have moved on. Do not bother wasting your time buying a used car at Heuberger. I have moved on and did not write this review until 2 days after my experience. With Covid the experience is even worse. Any dealer that questions why you would want to have an independent inspection and drive a used car with your wife isn’t worth your time. The good news is there is always another used car and it will be at a dealer that respects their customers. More

This was my first experience with a Subaru, Dealership. Nick was very professional and I will refer him and Adam to friends and family. Thank You Nick and Adam! Nick was very professional and I will refer him and Adam to friends and family. Thank You Nick and Adam! More

Nick was awesome! I came in to return my lease with the intention of buying a new vehicle. He helped me explore all my options and took the time to answer all my questions. I ended up leaving with my new intention of buying a new vehicle. He helped me explore all my options and took the time to answer all my questions. I ended up leaving with my new 2021 Subaru Crosstrek and couldn’t be happier!! More