
Heuberger Subaru
Colorado Springs, CO
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Some responses, NO RESULTS! I have contacted this dealership several times, and also Subaru of America twice, to get information on how to display the Media Access Code (MAC) Add I have contacted this dealership several times, and also Subaru of America twice, to get information on how to display the Media Access Code (MAC) Address for the Starlink unit in the 2019 Impreza we purchased at this dealership. Subaru of America basically stonewalled my requests. Heuberger Motors has intercepted one request I directed to a specific individual (Abby Stell) I felt was most likely able to provide the requested information, and redirected my request to other individuals, none of whom have been able to provide the requested information. More
Wow! What A Fantastic Experience! Without a doubt Shayna McDonald provided me the best experience in purchasing a vehicle in 36 years! To start, Shayna was very responsive to my vario Without a doubt Shayna McDonald provided me the best experience in purchasing a vehicle in 36 years! To start, Shayna was very responsive to my various e-mails and telephone calls about the Crosstrek I was wanting to purchase. We scheduled a late afternoon appointment and when I arrived she was ready for me to take a test drive of the vehicle. This was definitely a great way to start! Her in-depth knowledge of the Crosstrek and other competitive models was simply outstanding which helped me solidify my decision on making the purchase. Furthermore, she spent the time to provide detailed answers my questions about the vehicle as well as provided superb explanations of all the equipment, electronics and accessories. All in all, a truly outstanding experience! Thanks Shayna!! More
Great Sales Experience Bryan Younts answered all of our questions before and after the sale of the Crosstreck we purchased. He was totally knowledgeable about all aspects o Bryan Younts answered all of our questions before and after the sale of the Crosstreck we purchased. He was totally knowledgeable about all aspects of the vehicle and purchasing process. He even took care of us after the sales by answering a couple questions and making sure we could get our window tinting and clear max bra completed before we left on a trip. This was overall a great buying experience and we love our Crosstreck so far. Thanks!! More
Best Car Buying experience ever! My husband and I had a wonderful experience at Heuberger Subaru. This is my second Subaru from this dealership and I feel that I have no need to go a My husband and I had a wonderful experience at Heuberger Subaru. This is my second Subaru from this dealership and I feel that I have no need to go anywhere else. Jim Adams , our salesperson, was more than excellent in his knowledge , helpfulness and understanding of our needs. We rolled off the lot with the car of my dreams , with the best financing plan ever. We absolutely love our Forester. If I could give Jim 5 stars plus I would . More
Awesome sales guy, terrible back office. Would Awesome sales guy, terrible back office. Would absolutely not go back. From the moment they had my pre approved check from Navy Fed , they were ru Awesome sales guy, terrible back office. Would absolutely not go back. From the moment they had my pre approved check from Navy Fed , they were rude. Then I get a call back a month later stating they have my paperwork that got mailed back. They had my address wrong. Then I go out of my way to go to pick it up. Takes over and hour to have anyone to talk to. Every time I told someone what I was there for they walked away. By the time I got to talk to someone I have two different bills of sales. The lady who helped me was rude and condescending through out the whole conversation. I really do bet they didn’t mess up the mailing of that check though. Good luck to who ever tries that circus. More
Customer friendly and engaged, Able to answer all questions I have been a customer for 5 years and had my previous car only serviced there. Always a good experience. Staff knowledgeable with a good outcome and I have been a customer for 5 years and had my previous car only serviced there. Always a good experience. Staff knowledgeable with a good outcome and friendly. More
Great Service Have bough 2 Subaru's from Heuberger and nothing but great times and experiences. Better than fair pricing and Ivan knows his Subaru product. Cant for Have bough 2 Subaru's from Heuberger and nothing but great times and experiences. Better than fair pricing and Ivan knows his Subaru product. Cant forget the great coffee also. More
Consistently great service and support Just over three years ago I bought an Impreza from Heuberger Subaru, the service was excellent then and it's excellent today. I went back because I al Just over three years ago I bought an Impreza from Heuberger Subaru, the service was excellent then and it's excellent today. I went back because I already knew that Heuberger has a great product and first class service and support, thanks to Andrew and Buzz for taking such great care of us! More
Best ever !! Never pressured...helpful, courteous and great customer care. So good I just returned and bought a 2nd vehicle. Thank you Rick O’Donnell, Jim Adams and Adam Stent ! Was a pleasure.... great customer care. So good I just returned and bought a 2nd vehicle. Thank you Rick O’Donnell, Jim Adams and Adam Stent ! Was a pleasure....again ! More
Great experience dealing with out Car salesperson Keith Day. He made the experience great. (He is the ONLY reason I stuck around and finished the deal) I have bought many cars and have not had someone as s Day. He made the experience great. (He is the ONLY reason I stuck around and finished the deal) I have bought many cars and have not had someone as straightforward and honest as him. More