
Heuberger Subaru
Colorado Springs, CO
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Outstanding sales experience! "Perfect" Customer Service! From the test drive, to the questions/answers, to the purchase, the salesman (Andrew B!) and supporting staff were simply "Perfect" Customer Service! From the test drive, to the questions/answers, to the purchase, the salesman (Andrew B!) and supporting staff were simply amazing - we will recommend Heuberger, and especially Andrew, to family/friends/colleagues! More
Great Purchase Experience with Andrew Brozek !!! I have always felt that going to a car dealership is like going to the dentist - "This is going to hurt and in the end I am gong to have to pay the bi I have always felt that going to a car dealership is like going to the dentist - "This is going to hurt and in the end I am gong to have to pay the bill" BUT working with Andrew was wonderful. Made the whole experience smooth and pleasant. I Love the Clear-Straight-Talk and Internet pricing that made shopping a breeze !!! Had a price on Monday and picked up our car on Saturday. I plan on returning to Heuberger for my next new purchase. More
First time Subaru buyers! When my husband and I walked into Heuberger Subaru yesterday we were just beginning our search for an AWD vehicle. We are new to Colorado Springs and When my husband and I walked into Heuberger Subaru yesterday we were just beginning our search for an AWD vehicle. We are new to Colorado Springs and had seen the Heuberger license plate holder on quite a few cars and decided to start with them. We were met at the door by Nick Smith, sales consultant, and walked out the door having bought a 2019 Subaru Crosstrek! Nick was patient, professional and extremely knowledgeable and a pleasure to work with. More
Jim and his amazing team I know nothing about cars, other than how to change tires and the radio station! I was set to get a car right after being abroad for the summer and th I know nothing about cars, other than how to change tires and the radio station! I was set to get a car right after being abroad for the summer and the communication barrier, I knew, was sure to impede on what I would get to walk away with. However, the team was in my corner from beginning to end. My family initially was opposed to me getting a Subaru, but today it feels like the luxury vehicle I would have never gotten for myself in any willing situation. It is sturdy, reliable, versatile, and a car I know I can trust to take care of me and my family for years to come. It is perfect for date nights, road trips, packing up my teaching materials, and taking care of my lacrosse team's gear. It feels like not only the perfect car for my lifestyle, but also the vehicle that will truly protect me and those in my life. Jim made everything as easy as possible and was great at explaining some of the more difficult components for me; his patience and practicality is also fantastic. Mike also explained everything quite diligently - both of them are incredibly comfortable with what they do, and are passionate about being able to diligently help their customers. the staff member who delivered the car walked me through every setting, side button, and quality feature in a way that really saved me quite the struggle later down the road. I do not have his name written down, but he was a true life savor. My gratitude for this team goes beyond words. I have never interacted with such a quality customer support system, and I have absolutely no apprehensions about buying myself this car. Thank you Heuberger Motor!!! More
“YOU SAID YOU LIKED THIS CAR YESTERDAY!” I was hoping to get my trade in keys back from my salesman and this guy walks up and demanded to know why we weren’t going to buy that car. Our sales I was hoping to get my trade in keys back from my salesman and this guy walks up and demanded to know why we weren’t going to buy that car. Our salesman had just informed us we had a five hour wait even if we were paying in full by check so we decided to break for lunch... After walking outside to cool off, your manager in black suit watched us leave, he knows the effect your pushy sales “techniques” had. The old days of car buyers being held ransom are over, we can have cars delivered from our phones. We don’t need dealers who act like that. Btw we got a Used Forester with the features we wanted for the same price for the used rental car your company was offering without the features. They also gave us more than double the trade in amount your company offered. I had heard so many of your ads on the radio that I had to at least drive a Subaru! Love the cars, guess we all have bad days!?! More
First time Subaru buyer What a great experience! From Jesenia in Sales to Buzz in finance and Chris in Management, these guys are top notch! We had Jesenia going back and for What a great experience! From Jesenia in Sales to Buzz in finance and Chris in Management, these guys are top notch! We had Jesenia going back and forth between colors and years, she was on her toes and really stepped up to the plate. Total powerhouse all around! Jesenia kept that personal connection throughout and was extremely informative. What I found extremely impressive was her attention to detail and humility throughout the process. She was a wealth of knowledge and If there was something she didn’t know she was quick to find the answer. Chris (Sales Manager) was awesome! It’s not too often you have a sales manager take time to help program someone’s smart phone app and even let us drive his own demo car. Side note, you HAVE to get the app (to surprise your wife with flowers... thanks Chris). The team has a great leader for sure! Buzz helped guide us through our financial options like no one else! He explained all our warranty option and put up with all my “but what if” questions. He was extremely patient and went back to the drawing board several times until we had something well tailored to our needs! If you get as lucky as we were to have Jesenia, Chris and Buzz (or others like them), I can guarantee you’ll be well taken care of! More
EXCELLENT PERSONALIZED SERVICE I am new to the Subaru family and have always driven luxury vehicles. I worked with Robert Migliore to make the purchase and also for follow-up regar I am new to the Subaru family and have always driven luxury vehicles. I worked with Robert Migliore to make the purchase and also for follow-up regarding installation of wheels for the car. There was some discrepancy as to what was provided with the wheels I bought and what actually was included. Robert took care of making certain I was satisfied without me having to resort to speaking with a manager and he did so on his own volition without me having to make any demands. He KNEW I was dissatisfied and took care of the matter immediately. In addition to that, he offered to come to my house and see that everything was programmed and installed correctly and was actually there quite some time with no complaint, either verbally or as what would be evidenced by demeanor. I could not be more pleased with your dealership, primarily because of the efforts of Robert Migliore. More
work ethic and reliability My wife and I met Damon when we are getting our new car. we love his work ethic. He’s reliable too, thing were done before you ask. would recommend hi My wife and I met Damon when we are getting our new car. we love his work ethic. He’s reliable too, thing were done before you ask. would recommend him and would love to see him again More
Many thanks to Jim Adams, Marshall G and Adam S for answers! From our inquiry about availability, through making an offer, to answering our numerous questions quickly and with clarity, our Heuberger Subaru exper From our inquiry about availability, through making an offer, to answering our numerous questions quickly and with clarity, our Heuberger Subaru experience leading to purchase and fast delivery of our new Forester was congenial and very helpful. More
Chris was great! This was our second Subaru from Heuberger. We received great service from Chris. He was very knowledgeable about the Outback and explained everything This was our second Subaru from Heuberger. We received great service from Chris. He was very knowledgeable about the Outback and explained everything clearly and concisely to my wife. More