Heuberger Subaru

Professionalism Andrew Brozek was a pleasure to work with. He is knowledgeable, professional, attentive, patient respects the buyer and does not use unfair pressure Andrew Brozek was a pleasure to work with. He is knowledgeable, professional, attentive, patient respects the buyer and does not use unfair pressure taktics. At one point the sales manager (Brandon?) interfered in the negotiation process. This is the person I would nobody recommend to work with. His main approach is shameless arm twisting and trying to scare the buyer. He added a bitter taste on the overall impression. Unfortunately. More

Thank you Patrick Riegle - Service Consultant! Good morning. I just wanted to leave a comment about Patrick Riegle one of your Service Consultants. I am in your facility for service on a regular ba Good morning. I just wanted to leave a comment about Patrick Riegle one of your Service Consultants. I am in your facility for service on a regular basis as our family has 3 Subarus. Normally its very routine, oil changes, etc. Recently I had my tires rotated and balanced at Discount Tire. (where I buy our tires from) During the process they stripped a wheel stud, gave me a voucher for Brakes Plus, got the stud replaced. (on a Sat) Monday on my way to work I noticed issues, vibration, car felt unstable. That afternoon I went to Disc Tire in Monument (where I work) they pulled wheels, rebalanced and told me they thought a wheel brg was going out also one wheel bent at hub. I called Heuberger talked to Patrick and brought the car in. Service determined wheel brg was going out, wheel not bent but did not have hub centric ring like an OEM wheel making it impossible to properly mount wheel. They also said 2 wheel studs had been stripped. So several issues on my car that I depend on to get me to and from work in Monument. My job as an MRO Buyer at J&J/Jabil is somewhat stressful, all of these issues with the car on top of that, made for a difficult few days. Patrick took the time to explain all of this to me, what the problems were, the causes, the options we had on repairs and what was involved, the cost and how long it would take. On Patrick's advise I called Disc Tire in Monument about the stripped wheel studs, they agreed to re-imburse me so Patrick was able to get the studs replaced. In all wheel, studs, a new (factory) wheel installed, everything balanced, car is driving smooth as glass and I am confident in the information provided to me by Patrick which allowed me to make the best decision on how to proceed with repairs. I was only without the car for one day. I am very happy with my Impreza and with Heuberger and especially with Patrick Riegle. I trust Patrick, he communicates every detail, his information is accurate, does what he says he is going to do and goes above and beyond in his job, is very friendly, personable and I appreciate all of this. You don't get this kind of attitude, consideration, honesty and integrity much these days. These three cars get myself, my wife and daughter to work and school every day. We count on them year round and we count on Heuberger to help us keep the cars in good shape, making sure they are dependable, reliable and economic transportation. Thank you Heuberger Subaru and Patrick Riegle for your excellent Service & Customer Service! Bill Mitchell & family More

Got a great deal out of state! Jim Adams was efficient, professional, and always willing to go the extra mile to help me get my Crosstrek. I was out of state, and he helped make the Jim Adams was efficient, professional, and always willing to go the extra mile to help me get my Crosstrek. I was out of state, and he helped make the process smooth and easy all the way through - I love my car and would definitely recommend him! More

Jim Adams, thanks! Jim Adams helped me out greatly and has still been answering my questions promptly whenever they arise. I would work with Jim again anytime, he pr Jim Adams helped me out greatly and has still been answering my questions promptly whenever they arise. I would work with Jim again anytime, he provides excellent service, without any of the fluff most others do. More

Andrew Brozek Excellent sales experience Andrew Brozek went above and beyond to help me purchase my new Subaru, an on- line sale, went an hour out of his way to pick me up at my hotel in Den Andrew Brozek went above and beyond to help me purchase my new Subaru, an on- line sale, went an hour out of his way to pick me up at my hotel in Denver and was helpful getting me on my way. He made this experience pleasant and quick. I would definally use the services of Andrew Brozek for my next Subaru. More

Great experience getting my "new" used Forester I was pleasantly surprised to have a low pressure sales experience and to find a great used Forester to replace my old 2003 Legacy Outback Suburu. The I was pleasantly surprised to have a low pressure sales experience and to find a great used Forester to replace my old 2003 Legacy Outback Suburu. The whole experience went smoothly, with some excellent help from Antonio. He helped me find just the right car and was very helpful. Buzz in Finance explained everything thoroughly and well, making that part of buying this car friendly and stress free. Overall it was the best car buying experience I have ever had. More

Proud Ascent Owner! Sterling was absolutely fantastic! I honestly despise buying cars but he made this car buying experience wonderful and stress free. There was no pre Sterling was absolutely fantastic! I honestly despise buying cars but he made this car buying experience wonderful and stress free. There was no pressure to buy and we were treated with the upmost respect throughout the entire process. After test driving many cars, we stopped in and drove the Ascent. He went over everything about the vehicle and he was able to answer every question we had. Although we did not purchase the car that night, we did not feel the need to drive anything else. This was not only because the car is phenomenal, it was because he took the time to work with us and our crazy schedule, search vehicles that were inbound see I could get exactly what I wanted, and communicated with us while we were working with USAA for the loan. This was just an awesome experience and I love my Ascent! I will gladly refer him to friends and family. We will definitely work with him again when we purchase our next vehicle. Thanks for the awesome experience! Jeremy and Jessica More

Driving from to Colorado Spring paid off for me. When I called the dealership, , Keith picked up the phone. I explained to him what I was interested and he came up with a sizable discount which beat When I called the dealership, , Keith picked up the phone. I explained to him what I was interested and he came up with a sizable discount which beat all other dealers in Denver. We agreed on the price and he advised me the car would be in on June 21, 2019 which it did. Keith kept me informed about the delivery date and I picked it up seven days later My experience with Heuberger Subaru proved business like, honest and I had complete satisfaction with the company and Keith Day More

Best buying experience ever. My wife and I knew we wanted a Forester, but I was dreading the new car buying experience. Our initial contact was with Joey Worley. I was "looking ov My wife and I knew we wanted a Forester, but I was dreading the new car buying experience. Our initial contact was with Joey Worley. I was "looking over my shoulder" through the entire process and was very pleasantly surprised by how hassle free the entire process was. We got the car we wanted at a fair price. Joey shepherded us through the entire process, all the while ensuring any and all questions and concerns were being addressed and answered. The bottom line is we love our car and thanks to Joey the buying experience was something about which I didn't need to stress. More

Excellent customer service When I received the plates for my new Forester I found there was no place to attach the front plate. I called the dealership this morning to get help When I received the plates for my new Forester I found there was no place to attach the front plate. I called the dealership this morning to get help from the person who sold me the car and found out today is his day off. When I explained my problem to the receptionist she transferred me to Rick. He told me to come in and ask for him and he'd take care of it. I did and he attached the front plate in just a couple of minutes. I'd call that excellent customer service and taking ownership of a problem that wasn't even being experienced by one of his customers. Superb. More