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Heuberger Subaru
Colorado Springs, CO
1,645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,645 reviews
February 20, 2019
Perfect Car Buying Experience! Several friends recommended Heuberger Subaru for products, service, and culture, and the actual buying experience (new Ascent) was even better than an Several friends recommended Heuberger Subaru for products, service, and culture, and the actual buying experience (new Ascent) was even better than anticipated! The pricing, approach, facilities, responsiveness, and commitment are all top notch and should serve as a model for all brick and mortar car dealers who hope to remain competitive through the disruptive technologies. Jim Adams and his Internet sales partners were exemplary. Scott, in Finance, was also exceptional, cutting to the chase quickly, and ensuring we totally understood all the details. More
by Big Deal
Employees Worked With
Jim Adams, Scott Brown
February 19, 2019
Emergency replacement of windshield wiper In the midst of a snowstorm, having spent two days with my hospitalized elderly mother, and on my way home to Denver, my Outback threw a windshield wi In the midst of a snowstorm, having spent two days with my hospitalized elderly mother, and on my way home to Denver, my Outback threw a windshield wiper onto the shoulder of the highway. I quickly changed route to pop into Heuberger where I bought my Outback. Joey Holmberg in the service department hustled me over to buy wipers in the parts department and quickly installed them there in the service area, thus sparing me the time of waiting for a service bay. I was in and out of the dealership and back on the highway before the weather got too bad. More
by Gail
Employees Worked With
Joey Holmberg, Service Department
February 13, 2019
Horrible, 1950s era sales tactics Avoid this place at all costs. They push more cars than any other subaru dealer in the US, they dont care about you, or the customer experience. If yo Avoid this place at all costs. They push more cars than any other subaru dealer in the US, they dont care about you, or the customer experience. If you are military I wuold avoid even more so. More
by UHue
Employees Worked With
Tommy Loewen, Mike Wahl
February 13, 2019
Very friendly and helpful We were very pleased with the service we received while purchasing a car for our daughter. James and Mike were very friendly and helpful! Our daught We were very pleased with the service we received while purchasing a car for our daughter. James and Mike were very friendly and helpful! Our daughter loved the coffee bar! More
by LonghornLover
Employees Worked With
Mike Pickett, James Youngblood
February 12, 2019
Great experience Great people and pressure free. Honest and reliable. My buying experience with David Anthony was great. David took the anxiety out of buying a new ve Great people and pressure free. Honest and reliable. My buying experience with David Anthony was great. David took the anxiety out of buying a new vehicle. He was pleasant to work with and was very honest and helpful. Making sure I was comfortable with my purchase choice. Thank you David! More
by Pat G
Employees Worked With
David Anthony, Mike Wahl
February 08, 2019
A wonderful experience Robert was extremely helpful in my search for a new car. He was not pushy and he was very patient while I tested out multiple vehicles. He was very kn Robert was extremely helpful in my search for a new car. He was not pushy and he was very patient while I tested out multiple vehicles. He was very knowledgeable and guided me to my perfect car! The car buying process is long, but Robert made it very enjoyable for my friend and I. I would recommend Robert to absolutely anyone! Heuberger is a wonderful dealership and I am happy to have purchased my vehicle here. More
by Taylorb727
Employees Worked With
Robert Migliore
January 27, 2019
Outback HEUBERGER, Tommy, presented the car exactly as advertised! Tommy spent a lot of time going over the safety aspects of the vehicle. He was willing to HEUBERGER, Tommy, presented the car exactly as advertised! Tommy spent a lot of time going over the safety aspects of the vehicle. He was willing to go over everything but we were pressed for time. More
by Outback for wife
Employees Worked With
Clayton Sanders, Tommy Loewen
January 25, 2019
Nice buying experience- Jim answered all my questions and worked with me to be sure I was happy with my decision. I would recommend Jim’s expertise and customer service. Jim answered all my questions and worked with me to be sure I was happy with my decision. I would recommend Jim’s expertise and customer service. More
by Jane
Employees Worked With
Jim Adams
January 25, 2019
5 Hour Oil Change! I was called to schedule my first oil change after the purchase of my Used 2012 Legacy. I scheduled the appointment at 1030AM and when I arrived I was I was called to schedule my first oil change after the purchase of my Used 2012 Legacy. I scheduled the appointment at 1030AM and when I arrived I was concerned with the line to simply check in- there were 12 cars in front of me. 20 mins later they took my keys and assured me I was not "in line" behind the drive in's because I had an appointment. 4.5 hrs later I was BEGGING for my car back because I had a 1 hr drive home to relieve the nurse who is with my kid during the day. It still took 35 mins to get my car after that! The whole experience was so painful, for a simple oil change, that I took my car to another dealer to have the transmission serviced... Turns out my transmission fluid was completely black and "a couple qts over full". Since I have put less than 10,000 miles on it, it is safe to assume your service department sent it out like that...SO BAD FOR A CVT TRANSMISSION!! I'll be lucky if it lasts as long as the warranty I purchased..... More
by KiMikeNelson
Employees Worked With
Service Department
January 16, 2019
Outstanding purchase experience! My new 2019 Forester was the sixth Subaru I have owned, and the fifth purchased from Heuberger. I expected--and received--the outstanding service Heub My new 2019 Forester was the sixth Subaru I have owned, and the fifth purchased from Heuberger. I expected--and received--the outstanding service Heuberger is know for. My sales consultant, Kendall Saunders, was exceptional. I knew I was going to buy a new Subaru before I walked in the door, but Kendall made the whole process a pleasure from start to finish! Thanks, Kendall...you're the best! More
by Lana
Employees Worked With
Kendall Saunders
