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Heuberger Subaru
Colorado Springs, CO
1,643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2019
Buying our 2019 Ascent The experience of buying our new 2019 Ascent at Heuberger Subaru dealership in Colorado Springs was totally positive.. The trip back to Calif. to our The experience of buying our new 2019 Ascent at Heuberger Subaru dealership in Colorado Springs was totally positive.. The trip back to Calif. to our primary residence exceeded our expectations. We sure liked the additional power provided by the turbocharged engine. (We traded in a outback.) More
by bodybuilder1957
Employees Worked With
Service Department, Adam Stent, Bryan Younts
January 04, 2019
Excellent car buying experience I've never had an easier experience buying a new car. Everyone I worked with was fast, friendly, knowledgeable, and answered every question I asked. I've never had an easier experience buying a new car. Everyone I worked with was fast, friendly, knowledgeable, and answered every question I asked. It was a completely stress-free experience! More
by LegacyGuy
Employees Worked With
Sterling Evans, Adam Stent
January 01, 2019
2nd time buy even better than the first. Year end is a great time to get an outstanding deal on a new car. Traded in my 2017 Outback for a 2019, and drove the new vehicle home the same day-- Year end is a great time to get an outstanding deal on a new car. Traded in my 2017 Outback for a 2019, and drove the new vehicle home the same day--much to my surprise. Since the salesman who had helped me in 2017 was no longer there, Jim Adams had been in touch via email, and I had an appointment established before I went to the dealership. That saves a lot of time waiting. Since I knew exactly what I wanted, Jim spared me all the upsell bs, and we did a clean, quick deal. Perfect for me. Heuberger is number one in the nation for a reason, and fine sales people such as Jim are one reason that is true. More
by RiverGranny
Employees Worked With
Jim Adams
January 01, 2019
Joe made our search for a great car an excellent experience! My wife and I first went into Heuberger Motors looking to purchase a new Forester at a great price. After looking at the floor models, we asked to tal My wife and I first went into Heuberger Motors looking to purchase a new Forester at a great price. After looking at the floor models, we asked to talk with a salesperson, and Joe Esker came to offer his help. Joe was friendly and courteous as he answered our questions and set up a test ride for us. His knowledge of the Forester helped us decide exactly what options, accessories and colors we wanted. He gave us a great price without any pressure or coercion to make a quick decision. Joe also promptly answered multiple questions from us in follow-up emails/texts. We ended up ordering a new 2019 Forester with the exact specifications we were looking for. Three weeks later, our car arrived and after a test drive and complete review of all the new technology and features, we took it home. It was a pleasant and fun experience, and we thank Joe for his help in making the process enjoyable. His honesty, humor and openness was a refreshing change from other salespeople at other dealerships that we have had to deal with. It was a five-star experience, plus complementary coffee drinks from their first-class coffee bar to top it off! More
by GM
Employees Worked With
Joe Esker
December 31, 2018
Easy Car-Buying Experience I came in not really expecting to buy the car that I was test driving since I had already ordered something else. The value for the money and the qua I came in not really expecting to buy the car that I was test driving since I had already ordered something else. The value for the money and the quality of the Crosstrek changed my mind! My salesperson was very helpful, knowledgeable and able to answer any questions that I had. I did experience one glitch in the process worth nothing. I had was a discrepancy in trade value, I was told initially one value and then it dropped when I went in to buy the car. Outside of that, the experience was seamless. More
by CrosstrekBuyer
Employees Worked With
Joe Esker
December 31, 2018
Service? More like what's the purpose! Horrible service, great salesman. They took in my car to look at a check engine light issue telling me it would be ready the next day (as they had to Horrible service, great salesman. They took in my car to look at a check engine light issue telling me it would be ready the next day (as they had to just fix one small part, that their parts store had that was attached to the store). Get a call back the next day saying the parts store is closed; all the while they knew the parts store would be closed on the weekend, and the holiday. Here's the good part - when they told me it'd be ready the next day and then wouldn't be ready until the next WEEK due to the "holiday" of new year's eve, they would be closed. Their used car's (it was a 2015 WRX with less than 50k miles) are supposed to be certified, but by the time the car had driven 15 minutes to my house from the dealership (without stalling or any issues) the check engine light was on. More
by n8m8dgr8
Employees Worked With
Gary Hendrickson, Service Department, Parts Department, Skyler Short, Kendall Saunders, Andy Murdock
December 23, 2018
Double Check Work Very good and respectful sales reps, horrible finance clerk (Scott Brown). Failed to double check work, was to lazy to verify if the two names matched Very good and respectful sales reps, horrible finance clerk (Scott Brown). Failed to double check work, was to lazy to verify if the two names matched and used someone else’s social security number for loan approval even after the person already brought a car the previous day. Someone with that much access to people’s SSN should not be lazy or careless. More
by jm1015
Employees Worked With
Vito Comacho, Scott Brown
November 28, 2018
Responsiveness to requests is key Made the process as simple as it can get. We did the entire deal over the phone, he was able to get the questions I had answered quickly and efficient Made the process as simple as it can get. We did the entire deal over the phone, he was able to get the questions I had answered quickly and efficiently. Would definitely recommend More
by Tj500
Employees Worked With
Marshall Guffy
November 20, 2018
Jim was very friendly and knowledgable! Able to answer all of my questions about the Crosstrek I eventually purchased and was very pleasant and friendly throughout our sales interaction. Th Able to answer all of my questions about the Crosstrek I eventually purchased and was very pleasant and friendly throughout our sales interaction. Thanks again Jim! More
by matt m
Employees Worked With
Jim Adams
November 17, 2018
Great buying experience Because we like to chat, it took a while, but we are SO satisfied. Great new car and like being with family. All questions answered immediately by we Because we like to chat, it took a while, but we are SO satisfied. Great new car and like being with family. All questions answered immediately by well qualified sales representatives. More
by New car owner
Employees Worked With
Arthur Tompkins, Adam Stent
