
Heuberger Subaru
Colorado Springs, CO
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My new car I had my last car for 21 years. I loved that car. It was hard for me to agree with my husband that I needed a new car - before that one fell apart. I had my last car for 21 years. I loved that car. It was hard for me to agree with my husband that I needed a new car - before that one fell apart. But he ordered a new 2019 Subaru from Heuberger Subaru with the help of Marshall Guffy. I went for the second appointment to look at the Forester, pick the final options, and pick the color. Marshall explained the options and helped me choose the ones that I needed. The whole experience was efficient, thorough, and very helpful. The dealership was warm and welcoming from the friendly staff to the coffee bar to the huge inventory for me to inspect. It was a short time, but I was not rushed in any way. The final details were set and we were waiting for the 2019 models to arrive. Marshall kept us informed as the process went along and we were soon in possession of a beautiful new icy silver Forester. I have been driving it for about 2 weeks now and I am as in love with it already as I was my previous car. I look forward to a long association with Heuberger Subaru and their competent and friendly staff. Dixie Vandeputte More
Easy to buy the car you want I had done some homework concerning what features I wanted in my new car. After scheduling a test-drive for later that week on the internet, I receiv I had done some homework concerning what features I wanted in my new car. After scheduling a test-drive for later that week on the internet, I received an email from Marshall. He was clear and helpful. We met Marshall at the test drive and it was PERFECT! He had a route designed that would show the features we wanted and what other features would make this car work for us. It was so easy to see what the Crosstrek had and how it would perform. It was easy to ask questions and share my concerns. I attribute the efficiency and ease of this purchase to Marshall and his being prepared with complete knowledge of the car and procedures for the purchase. He was clear and in contact for EVERY step of the process. Thank you Marshall! More
Knowledgeable. Jim was wonderful. The test drive included a thorough tutorial. Jim really worked with us to make sure we were happy with the purchase. Thanks, Jim Jim was wonderful. The test drive included a thorough tutorial. Jim really worked with us to make sure we were happy with the purchase. Thanks, Jim. More
Ask for Jason Jason did a truly wonderful job of making our car buying experience something that was actually pleasurable. He never pressured us to buy or do anyth Jason did a truly wonderful job of making our car buying experience something that was actually pleasurable. He never pressured us to buy or do anything. He spent as much time as we needed looking at and test driving several models before we made our selection. He knew that we were also looking at a Toyota at a nearby dealership. He never bad mouthed that car or that dealership, encouraging us simply to make the decision that was right for us. He was patient and worked hard to answer every question we had even though he had to go find the answer sometimes (because we were discussing a 2019 that was not yet on the lot). I would HIGHLY recommend Jason to anyone. He is also prior military, so thank him for his service to our country. He is the sort of guy that, once the car buying was over, we really wanted to invite over for dinner. He is that good. More
Online purchase Marshall Guffy Great seamless purchase. No hidden fees or game playing. Auto was delivered. Everything was as agreed on, no surprises! I would highly recommend Ma Great seamless purchase. No hidden fees or game playing. Auto was delivered. Everything was as agreed on, no surprises! I would highly recommend Marshall Guffy. More
Easy, painless purchase I live out of state and the deal from Heuberger was so good that even with flying in or having it shipped back to me, it still was thousands below wha I live out of state and the deal from Heuberger was so good that even with flying in or having it shipped back to me, it still was thousands below what any dealership in my area wanted for the same car. I knew that I wanted to custom order the car, so I got onto there website and filled out the inquiry form stating which car I wanted and what options and accessories I wanted. Within a few minutes I was emailed back from Joey with a quote for what the MSRP was and my purchase price. It was an amazing deal, so I put down my deposit and waited for my car to come in. It took just over two months, but it was worth the wait. I decided to fly over and drive the car back. The dealership picked me up at Denver International, got to the dealership and looked over the car, filled out the paperwork, and was on my way. Incredibly easy process. Joey was awesome to work with. He's super fun and really puts you at ease throughout the whole process. I would definitely recommend Joey and Heuberger to anyone. More
Great experience! Jim was wonderful and he was very helpful! He made things simple and clear. Overall, it was a great experience and Jim made my first big purchase easy Jim was wonderful and he was very helpful! He made things simple and clear. Overall, it was a great experience and Jim made my first big purchase easy and stress free! More
Subaru Crosstrek Damon was awesome! He was incredibly helpful throughout the whole process. I walked in expecting to leave with a used car but after test driving and c Damon was awesome! He was incredibly helpful throughout the whole process. I walked in expecting to leave with a used car but after test driving and comparing prices with new Subaru’s, I was happily surprised by the minimal difference. He was patient with all my questions and helped me find the car of my dreams at an affordable price. Thanks again! -Leah More
Heuberger makes the car buying experience pleasant! Excellent service from everyone we interacted with. I appreciate the "this is our price" which is under the MSRP. No pressure. In fact, none of the Excellent service from everyone we interacted with. I appreciate the "this is our price" which is under the MSRP. No pressure. In fact, none of the sales staff even pushed us into a larger, more expensive vehicle. Jim Adams was very ethical, open, and honest. He took time to make sure we understood the features of the car. He was helpful, friendly and patient. Jim did a great job communicating and was very responsive. Loved the coffee bar service, what a treat! No charge and no tipping! Buzz from Finance really knows his cars. His recommendations seemed solid. He didn't try to sell us anything we didn't need and explained the benefits clearly. More
Amazing service! If you want outstanding customer service, knowledge , and expertise then contact Marshall Guffy. He goes above and beyond his salesman duty. And the If you want outstanding customer service, knowledge , and expertise then contact Marshall Guffy. He goes above and beyond his salesman duty. And the most important thing he does it from the heart! More