Heuberger Subaru

Go see Steve Stanley Steve has been great to work with. Never any pressure and always helpful. Go see him for your next car purchase he will take care of you. Steve has been great to work with. Never any pressure and always helpful. Go see him for your next car purchase he will take care of you. More

To be honest, otherwise you will lose your business! I booked the service for changing my 2011 Outback timing belt. While the service person sold my wife another kind of service when she dropped the car I booked the service for changing my 2011 Outback timing belt. While the service person sold my wife another kind of service when she dropped the car (as I had a travel on that day). Finally we were charged over $1400. When I checked with them why selling me another type of service instead of the original agreed one, I was told they can't find my booking record so they suggested the service they think good to me. Actually I do not believe what they say. Their manger: Chris Horton's attitude is also not polite. You have to pay in full even you disagree with what they charged. Otherwise they will not release the car. I have been with this dealer for several years. This time made me feel really disappointed with them. It will be my last time to do business with them. Bye Heuberger!!! More

above and beyond customer service Mark Hilderbrand provided excellent customer service for us and our 2009 Subaru Legacy. He worked tirelessly with the warranty company to make sure th Mark Hilderbrand provided excellent customer service for us and our 2009 Subaru Legacy. He worked tirelessly with the warranty company to make sure they understood our engine needed replaced. He called me regularly to update me on the status. Thank you, Mark! More

Great experience! Jim helped my daughter to buy her first car and I was so impressed that I went back to Jim when it was time for me to purchase as car. He is very good Jim helped my daughter to buy her first car and I was so impressed that I went back to Jim when it was time for me to purchase as car. He is very good at listening to what you are looking for and helping you to find the right car. No high pressure sales! It was a pleasure to work with Jim and I will recommend him to family and friends. More

A wonderful experience! Great price on new vehicle as well as on my trade-in. Everyone was so friendly and helpful. The free coffee bar with barista was a great perk as well Great price on new vehicle as well as on my trade-in. Everyone was so friendly and helpful. The free coffee bar with barista was a great perk as well as the internet cafe with a small waterfall. The shuttle ride was quick and easy to arrange. One of my best experiences EVER buying a car, especially after the agony of vehicle shopping in the Denver area... More

Do not trust this man In February I purchased a 2018 Subaru cross trek and Chris took care of financing it. He offered me LuxCare, and explained that it was for full windsh In February I purchased a 2018 Subaru cross trek and Chris took care of financing it. He offered me LuxCare, and explained that it was for full windshield replacement. Knowing that I’m in colorado, I figured it would be a good idea since weather and debris can be unpredictable here. Several months went by, and we had a hail storm that caused a cracked windshield and 2 very minor dents in the car. Rather than filing an insurance claim for such minuscule damage, I decided to use the luxcare. I took the vehicle into the service department, where several pictures were taken of the windshield to go along with the claim. the next day I received a phone call from the service department and I was notified that luxcare did not cover hail damage to windshield (which is not what I was lead to believe when purchased it). I told them that I wanted to speak with the finance manager, who just so happens to be Chris. While talking to him, he was very rude and defensive. He stated that he shouldn’t have to directly mention that hail damage isn’t covered because it is “common sense”. We argued back and forth and I decided that I was not going to be disrespected by Chris anymore. Along with this review, I am writing to corporate to inform them of the situation, and that I will never be purchasing a Subaru from this location again due to the fact that this Subaru lives up to the stereo typical view of a car sales man and the deceitfulness of them while trying to make a sale. More

An excellent experience at Heuberger. Although we had to travel a couple of hours to get there, we had an excellent car buying experience at Heuberger. It was the easiest car buying experi Although we had to travel a couple of hours to get there, we had an excellent car buying experience at Heuberger. It was the easiest car buying experience that I have ever had. Marshall was very easy to work with. This was an Internet sale (through Costco). This is how buying a car should be. More

Great TEAM to work with!!! If you are looking to buy a Subaru no need to look anywhere else! Chris Kaminski and Kendall Saunders made the process smooth and easy. We told them If you are looking to buy a Subaru no need to look anywhere else! Chris Kaminski and Kendall Saunders made the process smooth and easy. We told them what we were looking for and they were prepared when we arrived. Vito Comacho and Clayton Saunders in their Finance Department were also a pleasure to work with! More

Excellent service from salesman, Jim Adams. Jim Adams provided excellent service:he was attentive, he was prompt, he had in-depth Subaru knowledge, he delivered on requests we made during purcha Jim Adams provided excellent service:he was attentive, he was prompt, he had in-depth Subaru knowledge, he delivered on requests we made during purchase. More

Damon is the Man! After loosing a pretty good chunk of money and experiencing some hostility and sketchy practices at the dealership next door, which won't be named, I After loosing a pretty good chunk of money and experiencing some hostility and sketchy practices at the dealership next door, which won't be named, I was nervous about car shopping in motor city. But Heuberger had the car I wanted and Damon contacted me about making a deal. I'm glad he did. He got me a solid deal, helped through the entire process, answered his phone if I ever needed him and always reached out if he found an issue during the sale process. I'm not a Subaru guy but I'm shopping Heuberger from now on. Thanks Damon! More