
Heuberger Subaru
Colorado Springs, CO
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Never again! I will not buy another Subaru or do business with this dealership again. I expected them to advocate for me on an out of warranty engine issue with S I will not buy another Subaru or do business with this dealership again. I expected them to advocate for me on an out of warranty engine issue with Subaru of America and they fell short of my expectations. They also dinged my vehicle while doing service on it and would not accept responsibility. Go elsewhere for a new vehicle or service! Update: I cannot get a service manager to return my calls to discuss my concerns or the reasons for my negative review and now I have left a message for the general manager. I will be looking to trade in my Subaru and buy a Honda, Toyota or Hyundai. If you are considering a Subaru, I suggest you look at your other options. We thought the Outback was a quality vehicle, but when a $5000 engine repair was needed, Subaru did not stand behind its product. (Do your research on the class action lawsuit against Subaru). More
My thoughts on the Forester To Tommy. I purchased a new Forester last Wednesday and I really Love it. I purchased it from Kory. I have been taking it out and going shopping etc, To Tommy. I purchased a new Forester last Wednesday and I really Love it. I purchased it from Kory. I have been taking it out and going shopping etc, with no problem and I’m very happy with it. More
Sleazy & Scummy Wrecked, chipped, scratched mirror parts were put back on my car as part of a paid repair to REPLACE the mirror which was damaged when someone sidesw Wrecked, chipped, scratched mirror parts were put back on my car as part of a paid repair to REPLACE the mirror which was damaged when someone sideswiped my parked car. This is the kind of CRAP that sleazy, scummy outfits pull on people. I demand that my mirror be replaced properly, including ALL damaged parts. No funny business, no xxxxxxxx!!!! More
Excellent experience I figured out which car I wanted using their website and I emailed them, got a quick reply, talked on the phone, then went in to test-drive and the I figured out which car I wanted using their website and I emailed them, got a quick reply, talked on the phone, then went in to test-drive and then buy the car in person. They gave me useful information and minimized my wait. When we were waiting, we had friendly conversation. It was a low-temperature, no-haggle conversation. I was new in town, but they were happy to take my check from out of state. The car was delivered to my home the same day. More
Best Car Purchase Experience Having purchased new vehicles across the country I can say without question that my experience at Heuberger working with Jim was by far the best. The Having purchased new vehicles across the country I can say without question that my experience at Heuberger working with Jim was by far the best. The entire process was very easy and above all the most professional I have ever undertaken. After extensive research on pricing of vehicles it became very evident that Heuberger has fantastic pricing which is not surprising given the huge volumes they work with. Working with Jim was incredibly easy and he was very responsive and accommodating due to my work schedule. With the devastating hail storm in southern Colorado Springs recently I am sure their workload has increased but the standards were high the entire purchase. Having to wait for the insurance settlement was no problem at all. A small deposit secured the car and when we went back to finalize everything it took less than 2 hours! Highly recommend Heuberger and if he isn't too busy ask for Jim - you won't be disappointed!!! More
Quick courteous on-line transaction I started my vehicle search by using the Costco vehicle locator. Jim Adams contacted me within minutes of my inquiry and he was very thorough as to t I started my vehicle search by using the Costco vehicle locator. Jim Adams contacted me within minutes of my inquiry and he was very thorough as to the pricing and options that were available. He was able to help me get a decent amount for my trade-in and everything went smoothly. Scott Brown took over for the finance part of the equation and he was able to walk me through the experience without any headaches. The whole process was pleasant and efficient. More
Oh Hail Well for many years my mom has had a Subaru and swears by Heuberger and Heuberger only… So I 35 I finally stopped being stubborn and went to Heuberger Well for many years my mom has had a Subaru and swears by Heuberger and Heuberger only… So I 35 I finally stopped being stubborn and went to Heuberger for myself after the hailstorm that hit south of the Springs a few weeks ago. Needless to say it was busy in there… To be exact they were 17 deals that were happening when I decided on my brand new baby. Our sales guy Damon Mayfield was absolutely fantastic not only was he genuine kind and honest but he made the very understandably long experience fun and more than bearable.. I also briefly dealt with Joe, who was kind enough to pass this on to Damon after I had spoken to him an email Damon not knowing what I was doing LOL but he was gracious enoughOf course with any stressful situation there were its hiccups with a finance guy but at the end of the day a manager name Tommy and another manager named Collin were more than genuine and helpful but made up for the slight frustration I had with the one finance guy. Overall probably the best car buying experience I’ve ever had… And to top it off my mom has had her vehicle for 16 years from them and has had nothing but exceptional care and top-notch service from them. You can’t lose whe overall probably the best car buying experience I’ve ever had… And to top it off my mom has had her vehicle for 16 years from them and has had nothing but exceptional care and top-notch service from them. You can’t beat going to Heuberger!! And please please ask for Damon Mayfield you won’t be disappointed. Also I almost forgot to mention Joe who is the sales guy that I originally spoke to… But I had also emailed Damon not knowing what I was doing, when we arrived Joe was busy with other customers and very graciously handle this over to Damon but then later in the night was hands-on and helping us seal the deal. Once again you just can’t go wrong there a strong team over there and really want what’s best for their customers… They have a great used inventory along with the fantastic Subaru’s you just can’t go wrong with. More
Service was excellent and fast The whole negotiation was quick and easy, they have great prices and work really hard to get what you want in a car. Jim was easy to talk to and very The whole negotiation was quick and easy, they have great prices and work really hard to get what you want in a car. Jim was easy to talk to and very helpful. I definitely would recommend them to friends and family. More
Great experience for the second time! My husband and I just purchased our second vehicle from Heuberger Subaru in Colorado Springs. Paul Blessing, our sales representative, was an absolute My husband and I just purchased our second vehicle from Heuberger Subaru in Colorado Springs. Paul Blessing, our sales representative, was an absolute delight and such a paragon of professionalism. We waited a while for all the paperwork to go through, but there is a lovely little coffee shop in the waiting area, and Paul was great to chat with and was totally transparent about where we were in the process. We had an equally delightful experience when we purchased here in 2014, and I suspect we’ll be back to buy all of our cars here. We can’t say enough good things about Paul Blessing and everyone we encountered at Heuberger! More
Great experience and dealership! Damon Mayfield and Clayton Sanders were both excellent! They listened and worked hard to get me the car I wanted at the price and payment that fit my Damon Mayfield and Clayton Sanders were both excellent! They listened and worked hard to get me the car I wanted at the price and payment that fit my budget. For my first brand new car, it was a great experience! More