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Heuberger Subaru

Colorado Springs, CO

4.4
1,646 Reviews

1080 Motor City Dr.

Colorado Springs, CO

80905

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Showing 1,646 reviews

November 24, 2017

LIARS, SCAM ARTISTS, NEVER BUY FROM THEM LIARS, I flew in from North Carolina to purchase a Black 2014 Ram Ecodiesel. I asked if there was any damage. George stated there was none but then th More

by Daveg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Papios
Dec 08, 2017 -

Heuberger Subaru responded

This vehicle was priced below the level of profitability by mistake. As with all pre-owned vehicle purchases, the vehicles are offered in "as is" condition. As noted in the review, there were some small deficiencies on the vehicle that we will correct. In doing so, we will offer the vehicle at a higher price point to reflect both our investment and a price correction to put the transaction back into a profitable state. It's understandable that this customer would have jumped on a plane for the low price we decided to honor after mis-quoting. We regret that the condition of the car did not meet his standards upon arrival.

Dec 08, 2017 -

Daveg responded

I guess if you are blind you could call both bumpers being mishaped and moved from their original location, a huge dent in the hood with a more than noticeable gouge on the paint, along with a hole in the crome on the grill and a messed up front fender a small deficiency. The fact is George said there was NO damage to the truck. It was priced at $34,900 we negotiated it to $33,500. You know your invoice amount on every vehicle and your profit amount on every vehicle. So your claim that you mistakenly sold it for too little money tells me that your finances are in disarray. Which tells me that your business might not be around much longer. You people are liars. The fact that you are still selling cars is appaling.

November 24, 2017

Awesome experience Great price offered right up front. Great customer service. Marshall came in late one evening as we were moving from NM to Montana and happened to b More

by Mark L Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Guffy
November 21, 2017

GRAT EXPPERIENCE I WALKED IN WAS TAKEN CARE OF RIGHT AWAY WENT FOR A TEST DRIVE WITH CHRIS PRESTON SALES ANSWERED ALL MY QUESTIONS AND DROVE AWAY IN 2018 SUBARU OUTB More

by kjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston
November 20, 2017

2018 Outback Marshall was great to work with, He made a promise ,and delivered! This is Subaru number 6 , I'm sure that my future Subaru will be purchased from Mar More

by juan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Guffy
November 19, 2017

Great experience! I have always hated car dealerships and the gimicks, sales goals, unclear information, and overall long experience. With Tim everything went quickly a More

by Melanie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy M
November 18, 2017

Best car dealership! I'm sold on Heuberger - I've had nothing but great experiences with this company and I can't imagine ever buying or leasing from anyone else. As they More

by karlaannlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lovvorn
November 14, 2017

Best Buying Experience This was definitely the best buying experience we have ever had at a dealership. Thank you Marshall, we truly appreciate all your patience and help! More

by dhinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Guffy
November 14, 2017

It was fantastic! We were treated with the utmost respect. At no time were we pressured by either Sterling or Clayton. Sterling answered all of our questions in the m More

by Forester Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Sanders, Sterling Evans
November 13, 2017

Good experience, cheaper than Denver dealers I got the runaround from the local dealership in Denver. When I reached out to Jim in Internet Sales at Heuberger, it was the most straightforward tra More

by joel2684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Adams
November 12, 2017

Great Job! When it came time to replace our 2002 Subaru, we asked for the Sales Rep who replaced Patti, our go-to person (now retired) since we moved to Colorado More

by Vandyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McClenahan, Chris (Buzz) Busby
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