
Heuberger Subaru
Colorado Springs, CO
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Fabulous Customer Service James Youngblood is a phenomenally personable, friendly and courteous salesman. This is the second time my family has purchased from him this year, an James Youngblood is a phenomenally personable, friendly and courteous salesman. This is the second time my family has purchased from him this year, and we couldn’t be more pleased. Heuberger Subaru is a welcoming, no-pressure dealership that takes the hassle out of buying a car. Without reservation I strongly reccomend going through James and Heuberger. 10/10, excellent service!!! More
Worth the trip to Colorado Springs Great prices and very efficient service via internet and phone. I knew exactly what I wanted but Jim Adams very wisely suggested adding a protective p Great prices and very efficient service via internet and phone. I knew exactly what I wanted but Jim Adams very wisely suggested adding a protective plastic shield for the back of the rear seats since I mentioned I had a 95 dog with whom I travel. No pressure to add any unnecessary extras, which I appreciated. When the car arrived I had to take a bus from Northern New Mexico in order to pick it up w/o having someone ferry me to Colorado Springs and a rep from the dealership was at the Greyhound station to meet me. Altogether a totally pleasant purchasing experience. More
All around GREAT Experiance Josh was a great guy to work with. We were undecided about which car to purchase and so we did a test drive on the Subaru Foster and Outback and de Josh was a great guy to work with. We were undecided about which car to purchase and so we did a test drive on the Subaru Foster and Outback and decided the Outback was the best for us and what we needed. When it comes time to buy again we will contact Josh. Josh was a pleasure to work with explaining everything we needed to know. More
Great experience This was my first experience buying a new car through Costco. The whole deal from beginning to end was flawless as one would expect through Costco. T This was my first experience buying a new car through Costco. The whole deal from beginning to end was flawless as one would expect through Costco. The dealer rep, Marshall, promptly contacted me and I was immediately given the Costco negotiated price of the vehicle of which I was pleasantly surprised. The exact vehicle I wanted was already in transit to the dealer and once it arrived was delivered to my wife’s place of business. Never had to go to the dealer. All transactions were handled remotely. The was never any pressure during the whole transaction. They even drove to my house to install an accessory I bought. I highly recommend this experience to anyone buying a new car. Marshal and the team at Heuberger Motors in Colorado Springs are the best. More
Review of Experience Buying Vehicle from Jim Adams We purchased a vehicle from Heuberger with assistance from Jim Adams. We live outside of Colorado, but returned to Heuberger because of the positive e We purchased a vehicle from Heuberger with assistance from Jim Adams. We live outside of Colorado, but returned to Heuberger because of the positive experience that we had had on an earlier purchase from the dealership. It was necessary to handle the transaction online because of our location. Jim was very responsive to our questions without making us feel pressured. He was easy to work with and accommodating to our needs. More
Oliver A stress free and easy process. We were shown cars we had concluded we could afford, test drove several, and without pressure found the car we wanted. A stress free and easy process. We were shown cars we had concluded we could afford, test drove several, and without pressure found the car we wanted.David and Buzz were knowledgeable, professional, and friendly. We both enjoyed the car buying experience! More
Wonderfull Online Purchase Experience I shopped around including in person at our local dealer. Purchasing a new Subaru online with Jim Adams not only produced the best price, it was an sm I shopped around including in person at our local dealer. Purchasing a new Subaru online with Jim Adams not only produced the best price, it was an smooth, hassle free transaction. They delivered the car, went over all the paperwork, and walked me through the vehicle's features. Will definitely buy from them again. More
Very reliable, trustworthy, and honest. I think this is my sixth Subaru from Heuberger and Mark McClenahan. He tried very hard to find the exact model, color, etc. and found it in less than I think this is my sixth Subaru from Heuberger and Mark McClenahan. He tried very hard to find the exact model, color, etc. and found it in less than a week. I really appreciate the lack of high pressure sales. I know I can think about my choices and proceed with confidence! More
Poor customer service My husband went in to purchase a vehicle. This individual did not care about the sale at all. When he would ask questions it seemed like a bother and My husband went in to purchase a vehicle. This individual did not care about the sale at all. When he would ask questions it seemed like a bother and he dragged his feet to get paperwork as in our time being there was not important. He also went into say we had poor credit when we checked our credit at first and it was not. Then was trying to say because my husband was not a doctor that he wouldn’t be able to just get a car. As in my husband job in the militarybis garbage. He was very rude and treated us like we didn’t matter and it didn’t matter if we walked out with a car or not. Then we tried to talk to another dealer and he just very oh well willie will be with ya shortly after we were waiting a while. Didn’t care to get information. Just treated very poorly. He did not want to explain anything in information. He had us standing in a hallway explaining quick things and tell us rudely why we wouldn’t get the car on the way we were talking about. Which is fine but he could have been professional sat us down to talk to us. This is the second time I have been to this dealership and been treated like someone not important or that our business is wanted there. More
Best car buying experience we have ever had! I dread buying new cars, and the hassle of dealing with pushy sales people and finance. But working with Tim was the best experience we have had. We w I dread buying new cars, and the hassle of dealing with pushy sales people and finance. But working with Tim was the best experience we have had. We will definitely buy another car at Huberger. The process was very quick once the car was ordered, very attentive and knowledgeable staff. Tim took his time to explain everything about the car, he's a wealth of knowledge and made us feel very comfortable. More