Heuberger Subaru

No Pressure This was my second purchase from Heuberger Motors. I bought a 2016 Outback this time. Everything went smooth and easy, from the test drive, to signi This was my second purchase from Heuberger Motors. I bought a 2016 Outback this time. Everything went smooth and easy, from the test drive, to signing my last piece of paper. Jim Adams in the Internet Sales department was great! Mike Wahl in finance was great to work with as well. I will definitely be making all of my Subaru purchases here in the future, and would strongly recommend anyone else looking to buy a Subaru, to do the same. Best prices in the state, hands down! More

Karen was awesome Karen was so great.! It was so nice to deal with someone who wasn't trying to pressure me into something I didn't want. I have spent a lot of time loo Karen was so great.! It was so nice to deal with someone who wasn't trying to pressure me into something I didn't want. I have spent a lot of time looking at cars over the last year. I first spoke with Karen via e-mail, then met her a few days later at the dealership for a test drive. She let me drive the car on the freeway and up hills, which really gave me a feel for what I was getting into, my previous car struggled with those things. She was nice, polite, respectful and seemed very down to earth. I haven't had that experience with many other car salespersons so these interactions were very nice and laid back. Karen understood what I wanted and found a way to get me there. I am very happy to have had worked with her and am very happy to be in my first Subaru! There is very little that could've been changed to make this experience better and I am happy to have had her as my sales person. I also feel like I got a very fair price for my trade in. My payments on my new car are higher than I wanted to put, but I did opt in for a maintenance package and I understand that it is extra cost. I worked with another person at this dealership last year and was not very happy with my experience, Karen has changed my mind! More

Professional...Caring...Dedicated to customer service! We recently purchased a Subaru Forester from Hueberger Feb 2016. Karen Lovvorn sent "above and beyond" to ensure that we were comfortable with the pu We recently purchased a Subaru Forester from Hueberger Feb 2016. Karen Lovvorn sent "above and beyond" to ensure that we were comfortable with the purchase process. She skillfully (and patiently) led us through the various steps. Karen's super knowledgable about the products/services/cars and she gives you the straight facts minus the drama. I got to admit, buying a car sometimes is not a fun experience with other dealers. Sometimes car dealers try to "nickel and dime" and pressure you to get something you don't want. That was not my experience here...working with Hueberger and Karen was like actually a great experience (like it should be). I like working with Karen so much that we'll defintely work through her in the future for a Subaru for our daughter. So here's our assessment: Customer Service: A+, Professionalism: A+, Product knowledge: A+, Buyer experience: A+. More

Very Good Experience I had a very good experience at Hueburger buying my new outback. Kory was very helpful and knowledgeable about the car. I appreciated is laid back no I had a very good experience at Hueburger buying my new outback. Kory was very helpful and knowledgeable about the car. I appreciated is laid back no pressure sales approach. The price he offered for a new 2016 Subaru Outback was over $1,500 cheaper than from another "Haggle Free Price" dealership in Colorado Springs and their outback was a used 2015 model and had to be shipped from Indiana. Same options too. I would recommend Kory and the Hueburger dealership to family and friends. More

This Dealership GETS-IT! Service and price = sales. Internet sales Kory Biggs no haggle-price sold me right off. I even called this guy on his day off, and he handled my questions just as if he was at Internet sales Kory Biggs no haggle-price sold me right off. I even called this guy on his day off, and he handled my questions just as if he was at work. Erick Wass (a manager) handled my credit application even though it was not his work load and handed it over to Mark Way (in finance) which called me once he run the numbers. This Dealership even delivered my car to a small town at the border of Colorado so I didn't have to drive to Colorado springs, I'm from New Mexico. I picked the car up the delivery driver (a different Kory) was professional, informative and to the point, he gave us copies of our paper work and we was off driving our new crosstrek in less then 5 minutes. I come from a service oriented career and have bought many new cars over 40-plus years, I have never had a more pleasant new car experience. Even the person (lady) taking incoming calls is a professional. I am impressed! Sincerely Huey Crepelle, Medanales NM More

Horrible Experience, waste of time Bought a car here to be shipped to California. After paying for the car in full. I experienced the following. 1. Unresponsiveness and couldn't ge Bought a car here to be shipped to California. After paying for the car in full. I experienced the following. 1. Unresponsiveness and couldn't get info about shipping details. Called 3 times. 2. Salesperson did not know if the car was shipped or not. How can you not know?...just look outside in the lot. There are only a few 3.6R limited outbacks with eyesight in ice silver. 3. Was notified 1 hour before the car arrived but was told the shipper will call 24 hours prior. 4. Car came with many defects that should of been audited before being shipped.(Car scraped on the left side, uneven spacing from the hood to the body on the let side. Crossbar plastic peeling) 5. Navigation SD card was missing and did not come with the car. 6. Instead of spending the day off, I spent the day worrying. And spent the weekend worrying if the car will ever arrive due to a lack of responses. 7. Dealer agreed to fix the scratches but made me look for a repair shop, I decline as that is not my job or responsibility. What if they did a bad job, more mess on my hands. 8. Dealer said the uneven spacing was within factory tolerances. I asked another dealership and they said it looked like the car was in an accident. 9. Found out Mirror Link is not available for the US Model. 10. Wasted a lot of time, a lot of time. Now looking for a lemon lawyer so I don't have to waste my time going back and forth. Buying a new car should be exciting not painstaking. Asked if they can just do a car swap with another dealership but was told the scratches are too small to do that. Instead they wanted me to go through the pain of finding a repair shop and taking it there and wasting more of my precious time. More

Outstanding customer services We flew out from Minnesota to pick up our first Subaru Outback. Talking with Tommy on the phone prior to coming out to finalize the sale price and fi We flew out from Minnesota to pick up our first Subaru Outback. Talking with Tommy on the phone prior to coming out to finalize the sale price and financing with the dealer. All of our expectations where above and beyond what we had expected.I would highly recommend a family vacation to Colorado and enjoy the drive back to your home state. Kevin G More

Excellent Buying Experience Ms. Karen Lovvorn was very professional and kind during my buying experience. She was helpful throughout the buying process, first through emails the Ms. Karen Lovvorn was very professional and kind during my buying experience. She was helpful throughout the buying process, first through emails then final purchase. This my third buying experience a Heuberger Motors and it is a top-notch dealership! I will recommend Heuberger Motors and Ms. Lovvorn to people, including military personnel, searching for a quality car at a high quality dealership. Thank you. Al More

Makes a great car dealership outstanding! Tommy really made the experience of buying a new Subaru outback easy and hassle-free. My wife and myself found Tommy very knowledgeable, helpful and f Tommy really made the experience of buying a new Subaru outback easy and hassle-free. My wife and myself found Tommy very knowledgeable, helpful and friendly. I have already referred several my friends to Tommy a great salesman and Heuberger Motors outstanding dealership. More