Hewlett Volkswagen

It was very nice to work with Russell in buying our new VW Jetta. He gave us good deal on 2009 model that we could not turned down. Throughout our buying process, Russell was very courteous and helpful. We VW Jetta. He gave us good deal on 2009 model that we could not turned down. Throughout our buying process, Russell was very courteous and helpful. We will definitely work with him again when we buy our second car in future. More

Russell Blackstone is the salesman to go to. He is very professional, courteous, and knowledgeable. He was very patient, thorough, and accurate with all our questions and concerns. I am a customer service professional, courteous, and knowledgeable. He was very patient, thorough, and accurate with all our questions and concerns. I am a customer service supervisor and the customer service this gentleman delivers is very, very impressive. All dealerships should model their sales technique/approach after Russell. I will go back to Hewlett for my next car based on my recent experience with Russell. Give Russell a call, you will not be sorry. Thanks Russell, the Jetta TDI is a great vehicle. More

I had a great experience purchasing 2010 CC with Russell Blackstone. He is a really professional and experienced sales person and made my car buying very easy. There was no games, no gimmicks in the whole p Blackstone. He is a really professional and experienced sales person and made my car buying very easy. There was no games, no gimmicks in the whole purchasing procedure. I would highly recommend business to Russell in Hewlett Volkswagen. More

Rick Roberts was a great sales consultant to work with. I was treated with respect and not "looked down" upon as has happened at other car transactions or purchases that I have made. A good attitude for a I was treated with respect and not "looked down" upon as has happened at other car transactions or purchases that I have made. A good attitude for a sales person is THE most important quality they can display as far as I am concerned, and Rick was very knowledgeable and displayed a good attitude toward the service he was providing. I was at the dealership to purchase, providing the promised Costco discount was indeed offered and agreed to. Rick was very truthful and explained the Costco process and price to me. As you can see he was good at his job because I purchased the Jetta TDI right away. When ready to purchase again, I would definitely go see Rick. As to purchase of another Volkswagen automobile, only time and personal experience with the Jetta TDI will tell. More

From the start of our new car purchase experience with Jennifer on the Live Chat, to the telephone discussions with Rick Roberts, to meeting Rick in person on Saturday morning, we are very pleased. We we Jennifer on the Live Chat, to the telephone discussions with Rick Roberts, to meeting Rick in person on Saturday morning, we are very pleased. We were made to feel right at home by Rick and his knowledge of our new Jetta was superior. Josh was courteous to deal with in the Finance Department. We do wish the process of purchasing extended warranty coverage was not the buy now or pay more to purchase later. I did find the explanation of which county (the dealership's or our home county) to process the paperwork through to be a bit difficult to follow. We are truly enjoying driving our "sweet new ride" as Mark refers to the Jetta. My only complaint is the lack of detail in cleaning the inside of the windshield and rear window. The glare caused by the smearing is hard on my eyes and I unfortuantely did not have time to clean them again just yet. I will recommend Hewlett to family, friends, anyone who I know is in the market for a new or pre-loved vehicle. I believe we will return as repeat car buyers at sometime in the future! More

Our experience with Russell Blackstone at Hewlett Volkswagen was great. We were not pressured into anything we did not want, but received all the assistance and information we could ask for. Once w Volkswagen was great. We were not pressured into anything we did not want, but received all the assistance and information we could ask for. Once we decided on the Sportwagen Russell worked with us to find the right car with all the features we wanted. We very much enjoyed working with him and he made the car buying process very easy and enjoyable for us. We found the experience of going over all the car’s features with him very helpful as well. We also appreciated the follow up phone calls and emails after we purchased the vehicle to makre sure everything was going well. After driving our new Sportwagen I can say with confidence that we are satisfied customers! I am loving zipping around town in my new car, love the way it drives and am very happy with our choice. I think this car will be a perfect fit for our growing family. More

I, Arturo Santoya and my wife Joni were very satisfied with our experience at Hewlett VW. Paul Cano was very professional and a down to earth guy which made my wife and I very comfortable. The sales per with our experience at Hewlett VW. Paul Cano was very professional and a down to earth guy which made my wife and I very comfortable. The sales persons were not at all pushy or in a rush to sell a car. They are very calm and passive. My wife and I were surprised that they worked with us even though we live in San Antonio. We were actually going to buy a Kia Sorento from a Volvo dealership, but they were to eager to get us in and out the door. We drove all the way to Georgetown which was 1 1/2 hours away. But at the end it was worth it. We paid $1000.00 more but our used car came with new tires and brakes and is power everything. Even a moon roof. I highly recommend that everyone drops in before you go anywhere else. Its worth the drive and our salesman Paul Cano even took us to lunch while our car was being washed and detailed. I have never met anyone as professional as the sales persons at Hewlett VW. Not even when I bought my Scion xB in Savannah, GA were they this good. Definetly drop in and don't be taken advantaged of somewhere. More

From beginning to end, my wife and I received outstanding customer service from Russell Blackstone and Hewlett VW. We have purchased a good number of new cars and shopped at various dealerships in several s customer service from Russell Blackstone and Hewlett VW. We have purchased a good number of new cars and shopped at various dealerships in several states. By far, Russell is the best sales person we have dealt with. He is a distingished professional: knowledgeable, attentive, caring, and courteous. Everything else we experienced and observed about Hewlett VW was outstanding. The VW New Beetle has proven to be a very enjoyable car. We highly recommend Russell and Hewlett. Our only criticism is that Russell did not supply homemade apple pie with our coffee. Our guess is that this oversight will be corrected on our future visits. More

I had a wonderful experience working with Russell. I would highly recommend business to Hewett and especially Russell. I purchased a Volkswagon CC. I love my new car and am very excited each day to have would highly recommend business to Hewett and especially Russell. I purchased a Volkswagon CC. I love my new car and am very excited each day to have the opportunity to drive. Thank you very much for all your help in this major purchase. Sincerely, Tami Baker More