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Heyward Allen Toyota - Service Center

Athens, GA

4.4
725 Reviews

725 Reviews of Heyward Allen Toyota - Service Center

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May 29, 2023

The buying experience here was great. The service department was very unprofessional and disrespectful considering their errors. More

by VRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Self, Weldon Taylor, Bryan Aust
May 24, 2023

Everything went well. Got updates on my cellphone about my vehicle. Service was fast. Transportation to home was good also. More

by Wigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
May 24, 2023

Everyone was very kind and had a great experience. I will always have my car serviced with Heyward Allen Toyota. More

by Dgweekley497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Aust
May 24, 2023

Need to use paper floor mats to protect customers mats from grease. Thank you 1 More

by teresadheath
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Self, Tatiana Armstrong
May 23, 2023

The staff is always friendly. The wait is usually quick. I love that I have never had a salesperson come while I'm waiting for my vehicle to finish getting serviced. My only negat More

by gabbywash0801
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly, Erin Temple
May 20, 2023

Always friendly and courteous. Fast and efficient. I have not had a bad experience with them yet. More

by swhitehead85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lee
May 19, 2023

Very professional, friendly , and prompt service. Brett Self is the greatest service assistant manager. He truly cares about his customers and goes the extra mile to satisfy our needs. Kudos too, to More

by brinsonrebecca67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Self
May 19, 2023 -

brinsonrebecca67 responded

Very professional, prompt, and friendly service. Brett Self is the greatest assistant manager who truly cares about his customers, and goes the extra mile to satisfy their needs. Kudos also to those who serviced my car. Wonderful team effort!!

May 18, 2023

Excellent customer service. Everyone was very helpful and super nice. Waiting area comfortable and clean. More

by tammygroovyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Fennell, Chris Maughon, Erin Temple
May 15, 2023

Harry Havener was awesome . Very professional. The wait time was very short and he kept me updated all the way. More

by pan10013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Havener
April 26, 2023

Very prompt service with very courteous staff. Nice waiting area with all necessary accessories to help with work. More

by shhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Self, Bryan Aust, Erica Albarran
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