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Heyward Allen Toyota - Service Center

Athens, GA

4.5
722 Reviews
Call Service Center (706) 369-5020

722 Reviews of Heyward Allen Toyota - Service Center

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December 02, 2021

Work was performed as requested completed on schedule and all personnel were courteous and accommodating. More

by John799
Recommend Dealer
Yes
Employees Worked With
Paul Hollifield,Asst. Service Manager
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December 02, 2021

Fast Service in under a hour , very friendly staff( Mark from services was astounding!! They do not dissappoint More

by Richard O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Swanson
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November 29, 2021

The customer service was great. Mr. Self knows the right way to treat customers! I appreciate the customer care I received More

by rhooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Self
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November 22, 2021

Service is terrible and inconsistent. Never get a straight answer. Today I paid $93 for an oil change. Won’t be using the Heyward Allen service department again. More

by cnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
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Nov 23, 2021 -

Heyward Allen Toyota responded

Thank you for taking the time to write a review about your experience in our Service Department. Our Service Manager, Joel Love, would love the opportunity to speak with you about your experience. At your convenience, please contact him by email or phone at 706-369-5020 ext. 136 or jlove@heywardallentoyota.com

November 20, 2021

Good people & wonderful customer service!! We bought a car from them & used them for years!! More

by H.
Recommend Dealer
Yes
Employees Worked With
Erin Temple, Brett Self, Levi Taylor, Jason Trapanese, Thomas Yarri, Rachel Sims, Kevin Senderhauf, Bryan Aust, Mark Swanson
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November 18, 2021

Good service, it would be helpful if the drop off shuttle went later than 3:30 pm. More

by Valeriejaldridge
Recommend Dealer
Yes
Employees Worked With
Kevin Senderhauf
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November 18, 2021

The do an exceptional job. I bring all my cars here. I would highly recommend them. More

by Donniespence01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul hollifield
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November 17, 2021

Service advisor was very helpful and polite. Took care of us quickly and efficiently. Also in a timely manner. More

by Shirpy61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Self
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November 17, 2021

I took my 2018 Highlander in for the 20k service. Everyone was very courteous and efficient. Kayla was particularly helpful and answered all of my questions. I was in and out in under an hour. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla ?????
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November 12, 2021

My car was ready in under one hour. Service writer went over all findings thoroughly. More

by gmaul23003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Willoughby
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