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722 Reviews of Heyward Allen Toyota - Service Center
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November 11, 2021
Poor customer service and poor ethics…Appointment for Poor customer service and poor ethics… Appointment for standard oil change. Paid $60 in January. Had a coupon for $40. Arrive at appointment, se Poor customer service and poor ethics… Appointment for standard oil change. Paid $60 in January. Had a coupon for $40. Arrive at appointment, service rep said oil change is $100 bc of inflation. Told them $40+ in inflation in less than a year is not realistic. Explained I had a coupon but left at home, do they have any way of honoring the coupon/deal… they said no. Drive back home, get the coupon and pay $40. That’s simply taking advantage of people who don’t know any better: More
by Adam R.
Employees Worked With
Whoever was the first person to check me in.
November 10, 2021
The Service Department at Heyward Allen is fast, courteous and professional. I took my vehicle in for scheduled maintenance and I was in and out in less than 45 minutes. I love Heyward Allen and hig courteous and professional. I took my vehicle in for scheduled maintenance and I was in and out in less than 45 minutes. I love Heyward Allen and highly recommend the Service Department. More
by Mary Ann
Employees Worked With
Paul Hollifield, Bryan Aust
November 10, 2021
Service was great, service technician was very curtesy, knowledgeable and explained everything that was done to my vehicle. Very satisfied with service. Would recommend service department to anyone. knowledgeable and explained everything that was done to my vehicle. Very satisfied with service. Would recommend service department to anyone. More
by evelynlyle9
Employees Worked With
Mark Swanson
November 07, 2021
I usually paid $38 for my oil change, the funny part today I went to the cashier she was charging me almost $100 I asked her why, she said prices went up. More than double, they don’t have an answer, oh today I went to the cashier she was charging me almost $100 I asked her why, she said prices went up. More than double, they don’t have an answer, oh please do your job well. Sad because they have always being nice and accurate. More
by Silvia figueroa
Employees Worked With
Bryan Aust
November 06, 2021
This is my third visit, first was ok, second they wrecked my truck ($5,000. Damage), this time I had an appointment, they had my truck all day but were unable to even get it into the shop. Not my idea of goo my truck ($5,000. Damage), this time I had an appointment, they had my truck all day but were unable to even get it into the shop. Not my idea of good customer service. I would not recommend them to anyone. More
by Mike1948
Employees Worked With
Brett Self, Levi Taylor
