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Heyward Allen Toyota - Service Center

Athens, GA

4.5
722 Reviews

722 Reviews of Heyward Allen Toyota - Service Center

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October 02, 2021

Great, friendly, fast, professional, service! Best dealership in Athens area. Always on top of their business. More

by mdl198315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
October 01, 2021

Great people and service. They keep you up to date on how the service is going. Comfortable waiting area. More

by ednangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Aust
September 30, 2021

Awesome job! And fast service! Exceeded my expectations. Will be back every time. Many thanks. More

by sfortson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Swanson
September 30, 2021

Professional and pleasant people to deal with always easy to communicate with! Nice to be greeted with a smile! More

by Jeannine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Swanson
September 28, 2021

Service department is excellent. Sales staff is not. I have had great experiences every time I have my car serviced here. More

by Concerned customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
Sep 29, 2021 -

Heyward Allen Toyota responded

Thank you for taking the time to write a review. We are glad to hear that you have a had great experiences in service. We also would love the chance to speak with you about your concerns with our sales staff. It's our goal to give you exceptional service in all of our departments. At your convenience, please reach out to our internet manager, Cari Heinz, at 706-369-5020 or you can email our her directly at cheinz@heywardallentoyota.com.

September 22, 2021

I am unable to write review on thisservice as I have NOT I am unable to write review on this service as I have NOT gotten my car back. Service Dept has had my car since July 3rd. Each time I call they More

by gggen
Recommend Dealer
No
Employees Worked With
Johnny Mitchell
Sep 22, 2021 -

Heyward Allen Toyota responded

Good morning. Thank you for taking the time to write a review. When it comes to body work in our collision center, there are several factors that can delay and prolong a repair. We are working with insurance, parts, paint, service, all together to make sure the repair is done properly. We understand the frustration in the time it takes to complete work but rest assured we are doing our best to complete your vehicle and get it back to you. We hope you will reconsider your review and understand we try to get your vehicle back to you but do not want to rush such detailed repairs.

September 16, 2021

Good service, good work, on time. Service agent helpful and knowledgeable. Making appointment easy , agent courteous. More

by frankt78
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Trapanese
September 15, 2021

Our Vehicle broke down and was towed to service department on Saturday! We live out of state so I Called Spoke with Paul Hollifield on Monday morning! He had vehicle in shop and probably diagnosed More

by AMRW24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hollifield
September 08, 2021

A pleasure to visit this dealership. Employees are very kind. I have a handicap & they go out of their to make me comfortable. Thank your for your courtesy. More

by Pclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana Armstrong
August 28, 2021

Great employees and Service. Brett is knowledgeable and keeps you updated on the progress of service being performed. Thank you, JM More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Self
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